Hotel Hacienda Del Caribe

Property class: 3
Central hotel with outdoor pool, connected to a shopping center, near Playa del Carmen Main Beach

Choose dates to view prices

Hotel Hacienda Del Caribe offers a fantastic location, putting you just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff and location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach club nearby
  • Room service
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY406
CNY594 total
includes taxes & fees
Oct 24 - Oct 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior King

A courtyard with a swimming pool, potted plants, and a multi-story building with balconies.

Superior King

8.6 out of 10
Excellent
(25 reviews)
  • Garden view
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen

A hotel room with two beds, a yellow vanity, a mirror with a sunflower frame, and a painting on the wall.

Double Queen

7.6 out of 10
Good
(10 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room selected at Check-in

A hotel room with a bed, a wooden door, a painting, and a nightstand with a lamp.

Room selected at Check-in

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Double Room Superior

Room

Double Room Superior

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Suite Junior

Room

Quadruple Suite Junior

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior

Room

Room Superior

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Pool
  • Airport transfer
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 1,001 reviews
The price is CNY292
CNY374 total
includes taxes & fees
Oct 9 - Oct 10
Hacienda Real del Caribe
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About the neighborhood

Map
Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Playacar Beach - 6 min walk - 0.6 km
  • Central Square - 9 min walk - 0.8 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
  • Airport pick-up service

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karen's - ‬1 min walk
  • ‪La Frontera Restaurant Bar - ‬1 min walk
  • ‪Carboncitos - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk

About this property

Hotel Hacienda Del Caribe

  • Hotel Hacienda Del Caribe offers a fantastic location, putting you just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff and location.

At a glance

Hotel size

    • 34 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • No onsite parking

Transfers

    • Airport pickup on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach club nearby (surcharge)
  • Beach nearby
  • Golfing nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 80 per room
  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children between the ages of 1 and 8 costs USD 25

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 008-007-005709/2025

Also known as

Hacienda Caribe
Hacienda Caribe Playa del Carmen
Hotel Hacienda Caribe
Hotel Hacienda Caribe Playa del Carmen
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hacienda Del Caribe Del Carmen
Hotel Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Playa del Carmen
Hotel Hacienda Del Caribe Hotel Playa del Carmen

Frequently asked questions

Does Hotel Hacienda Del Caribe offer free cancellation for a full refund?

Yes, Hotel Hacienda Del Caribe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Hacienda Del Caribe?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Hacienda Del Caribe?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Hacienda Del Caribe?

Sorry, there's no onsite parking at Hotel Hacienda Del Caribe.

Is airport shuttle service offered by Hotel Hacienda Del Caribe?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 80 per room.

What are the check-in and check-out times at Hotel Hacienda Del Caribe?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Hotel Hacienda Del Caribe?

No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.

What is there to do at Hotel Hacienda Del Caribe and nearby?

Have fun with nearby activities such as snorkeling and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Hotel Hacienda Del Caribe?

Yes, there's an onsite restaurant.

What's the area around Hotel Hacienda Del Caribe like?

Hotel Hacienda Del Caribe is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Maritime Terminal. Travelers give top marks for the hotel's prime location.

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Reviews

Hotel Hacienda Del Caribe Reviews

8.2

Very Good

8.4

Cleanliness

9.2

Location

8.4

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The nearby restaurant was great with many options and delicious food at reasonable prices. (10 reviews)
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Popular mentions

Room
Location
Service staff
Bed
Beach
Restaurant
Booking
Air conditioning
Budget
Refrigerator

Reviews

Verified review

10/10 Exceptional

Great staff and location
Verified review

10/10 Exceptional

Great location beautiful hotel would recommend. Lots to walk to everything you need.
Verified review

10/10 Exceptional

Very closed to everything in 5th streets. Closed to the Ferry
Verified review

10/10 Exceptional

Had a great stay, friendly staff, good location in tourist area!
Verified review

10/10 Exceptional

Good room good location and value for money
Verified review

10/10 Exceptional

This is such a cute place, traditionally decorated and very clean. Concierge and lobby staff very friendly and great location. They also have beach towels. Great value for the price
Verified review

4/10 Fair

I had stayed here before w room w balcony, was great. This time interior room smelled like piss.
Verified review

4/10 Fair

Location was excellent
Verified review

10/10 Exceptional

Wonderful Hotel

This is one of my favorite places to stay in Playa del Carmen. It's close to the beach and 5th Ave but is still quiet.
Verified review

8/10 Very good

Very well located near the 5ta avenida
Verified review

10/10 Exceptional

Great place!

We have stayed here several times. Always friendly staff and clean rooms! We love how close it is located to 5th Ave! Recommend this hotel!
Verified review

8/10 Very good

Everything was great overall however the last night that we stayed there, we didn’t have hot water. Location was perfect Weather was perfect I really appreciate the fact that they gave us a bottled water as a curtesy
Verified review

10/10 Exceptional

Great value

Excellent location, great value for the money.
Verified review

10/10 Exceptional

Staff were super lovely! The hotel location was so convenient for walking to the beach or popular shopping areas. Can't wait to return!
Verified review

10/10 Exceptional

Hacienda del caribe

Cleaning lady came every day to clean the room and bring fresh towels. I stay here every time I come to Playa.
Verified review

10/10 Exceptional

Close to the Quinta Avenida(5th Avenue) of Playa del Carmen, this hotel is a very good place to stay. 100% recommended.
Verified review

8/10 Very good

Friendly and helpful staff. Room has an authentic Mexican appeal, but it feels small and there's not a single chair for sitting. Strong AC and fan. Tiny bathroom and the toilet seat doesn't stay up. Good for a short stay.
Verified review

10/10 Exceptional

Great hotel! Incredibly accessible location - the hotel is close to everything. It's right on quinta, next to ADO and ferry, not to mention all the dining options. We loved the hacienda style - the room was spacious, beautiful and unique, and the hotel had a cozy feeling to it. The best was the big balcony with a nice view. Really worth it for the price!
Verified review

10/10 Exceptional

Very courteous clean and very centric for anything you need
Verified review

10/10 Exceptional

Absolutely a nice property and staff. Could not be any better. Thanks for everything and I will be back in the future
Verified review

10/10 Exceptional

Convenient hotel, shopping and restaurants steps away. Was loud in the night with clubs close by and other loud guests using the pool until late into the night.
Verified review

8/10 Very good

Great staff. Accommodated us as quickly as they could as we were early arrivals. Very clean, ample space in room, good beds. Only thing lacking was a refrigerator 😊 Restaurant right next door was great, many options in walking distance.
Verified review

8/10 Very good

Cozy, not too flashy, shower was like a 6.5/10, the rest had good decor 8/10.
Verified review

6/10 Good

They charge for towels, blankets and any small amenities you might ask for. Great location but customer service needs a reboot
Verified review

8/10 Very good

The WI-FI did not work well. Would have stayed much longer as I am always working . Incredible location, comfy beds, great AC. Nice people and good style of hotel . Colonial style .