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Citymax Hotel Al Barsha at the Mall

3.0 star property
Hotel with 2 bars/lounges, near Mall of the Emirates

Choose dates to view prices

Located near Mall of the Emirates, Citymax Hotel Al Barsha at the Mall offers a vibrant retreat. Explore shopping on site, unwind with a coffee or meal at City Cafe, and stay connected with in-room WiFi. Guests appreciate the helpful staff and nearby attractions like Ski Dubai.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Health club
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY189
CNY250 total
includes taxes & fees
May 15 - May 16

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room with 20% off F&B

Double Room with 20% off F&B | In-room safe, desk, iron/ironing board, free WiFi

Double Room with 20% off F&B

7.2 out of 10
Good
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Double Room

Family Double Room | In-room safe, desk, iron/ironing board, free WiFi

Family Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room with 20% off F&B

Twin Room with 20% off F&B | In-room safe, desk, iron/ironing board, free WiFi

Twin Room with 20% off F&B

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception
Citymax Hotel Al Barsha
Al Barsha
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.2 out of 10, Very Good, 72 reviews
The price is CNY189
CNY250 total
includes taxes & fees
May 15 - May 16
Citymax Hotel Al Barsha
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About the neighborhood

Map
Behind Mall of Emirates, Al Barsha First, Dubai

What's nearby

  • Mall of the Emirates - 7 min walk - 0.7 km
  • Ski Dubai - 7 min walk - 0.7 km
  • The Biltmore Spa - 10 min walk - 0.9 km
  • Fatima Abdullah Mohammed Rasheed Mosque - 15 min walk - 1.3 km
  • Al Barsha Pond Park - 3 min drive - 2.0 km

Getting around

  • Dubai Intl. Airport (DXB) - 31 min drive
  • Al Maktoum Intl. Airport (DWC) - 39 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 56 min drive
  • Mall of the Emirates Station - 13 min walk
  • Mashreq Metro Station - 19 min walk
  • Equiti Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bougee Lounge - ‬9 min walk
  • ‪Sarvana Bhavan - ‬1 min walk
  • ‪Bikanerwala - ‬5 min walk
  • ‪Masmat Baha - ‬5 min walk
  • ‪The Huddle Sports Bar & Grill - ‬1 min walk

About this property

Citymax Hotel Al Barsha at the Mall

When you stay at Citymax Hotel Al Barsha at the Mall, you'll be just a 5-minute drive from Mall of the Emirates and Souk Madinat Jumeirah. After visiting the health club for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Also, Burj Al Arab and Wild Wadi Water Park are within a short drive. The property is just a short walk to public transportation: Mall of the Emirates Station is 13 minutes away.

At a glance

DONE

Hotel size

    • 376 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Children aged 4 and younger eat free breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Pool table
  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Handrails in stairways
  • Area rugs in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

City Cafe - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 10.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 30 for adults and AED 15 for children
  • Airport shuttle service is offered for an extra charge of AED 200 per vehicle (one-way, maximum occupancy 3)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Citymax

Citymax Al Barsha Dubai

Citymax Barsha

Citymax Dubai Al Barsha

Citymax Hotel

Citymax Hotel Al Barsha Dubai

Citymax Hotel Barsha

Citymax Hotel Dubai Al Barsha

Hotel Citymax

Citymax Al Barsha Hotel Dubai

Citymax Hotel Al Barsha Mall

Citymax Al Barsha Mall

Citymax Al Barsha Hotel Dubai

Citymax Hotel Al Barsha at the Mall Hotel

Citymax Hotel Al Barsha at the Mall Dubai

Citymax Hotel Al Barsha at the Mall Hotel Dubai

Frequently asked questions

Does Citymax Hotel Al Barsha at the Mall offer free cancellation for a full refund?

Yes, Citymax Hotel Al Barsha at the Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Citymax Hotel Al Barsha at the Mall?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Citymax Hotel Al Barsha at the Mall?

Yes, there's free self parking.

Is airport shuttle service offered by Citymax Hotel Al Barsha at the Mall?

Yes, an airport shuttle is available. The charge is AED 200 per vehicle one-way.

What are the check-in and check-out times at Citymax Hotel Al Barsha at the Mall?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Citymax Hotel Al Barsha at the Mall and nearby?

Citymax Hotel Al Barsha at the Mall has 2 bars and a health club.

Are there restaurants at or near Citymax Hotel Al Barsha at the Mall?

Yes, there's an onsite restaurant, City Cafe.

What's the area around Citymax Hotel Al Barsha at the Mall like?

Citymax Hotel Al Barsha at the Mall is a short 14-minute walk from Mall of the Emirates and 14 minutes' walk from Ski Dubai.

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Reviews

Citymax Hotel Al Barsha at the Mall Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Location

8.0

Staff & service

7.8

Property conditions & facilities

Popular mentions

Shopping malls
Room
Breakfast
Location
Peak

Reviews

Verified

8/10 Very good

Nice location
Yousuf E, 3-night trip
Verified

8/10 Very good

Excellent staff and customer service, Jenni made special effort to make our stay memorable. The hotel and rooms are clean. Only downside was small room size, limited wardrobe space and bed/mattress quality poor. There’s also a dance club on the main floor which gets noisy so for sensitive sleepers this could be a problem.
Suhail, 2-night trip
Verified

10/10 Exceptional

Nice hotel at a great location
Ali, 1-night trip
Verified

10/10 Exceptional

Very friendly service
Michael, 3-night trip
Verified

10/10 Exceptional

Location close to the mall of the emirates and nice restaurants
Ali, 1-night trip
Verified

10/10 Exceptional

Excellent

Perfect location, very clean, very nice service. Nice support from staff
Ayman, 7-night trip
Verified

8/10 Very good

The staff at reception are kind, professional and helpful, in particular Fatiha, Esam and Faith. Itwould be nice to have detox water at the reception, as in Rove and Ibis three-star hôtels, as well as tissues, because it is blister ing hot and humidity outside.
Martin, 1-night trip
Verified

6/10 Good

Reasonable for a one night stay. Staff was helpful. Rooms are somewhat small, and smell a bit. We arrived late after midnight and the Room wasn't ready. We had to wait for a while until the room is ready. I didn't like the idea of that extensive ID verification for every one staying, but it seems a common thing among hotels in the region.
Muhammad, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel with well dedicated staff. I love the breakfast and the proximity to the Mall of Emirates where I did most of my shopping.
Ursula Obransima, 5-night trip
Verified

10/10 Exceptional

Excellent
Hanadi, 5-night trip
Verified

10/10 Exceptional

Yes
Anil, 4-night trip
Verified

8/10 Very good

Good property.
BYRON, 6-night trip
Verified

10/10 Exceptional

Great
Kristian, 8-night trip
Verified

10/10 Exceptional

Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse
Verified

10/10 Exceptional

Good
Phillip S, 8-night trip
Verified

2/10 Poor

I arrived at 4 am with prior notice and my room was still not ready. They gave me a different room and promised to switch me later. Upon entering the room it looked very little like the images. The furniture was worn, faded and in rough shape. When I tried to take a shower the water scalded me and I burnt my arm. It would not cool. Additionally the shower quickly flooded. When I complained they found another room for me. I was told that the weather caused the hot water. At 4 am it was hot enough to burn. Upon going to the new room I was able to get cool water but the shower head was broken and would raise above my chest. And again it flooded, to which maintenance said they all flood. I got about 30 minutes of sleep on the rock hard bed before I packed up and checked out. Moving to a different hotel.
Anthony, 7-night trip
Verified

10/10 Exceptional

Hotel com ótimo custo x benefício, próximo a shopping, todo tipo de comércio e serviços, além de ter acesso fácil a transporte público, já que aplicativo e taxi custam muito caro em Dubai. O serviço é ótimo, funcionários muito atenciosos, limpeza impecável. Recomendo demais.
ANDERSON, 2-night trip
Verified

8/10 Very good

La zona dove si trova l'hotel la conoscevamo, posizionata vicinissima al Mall of the Emirates e quindi alla fermata della metro, fondamentale per gli spostamenti se si opta prevalentemente per questo mezzo. L'hotel offre delle camere spartane e un po' datate, ma bisogna considerare anche il prezzo vantaggioso nel nostro caso rispetto alla media. La pulizia in generale è risultata ottima. La colazione a buffet l'ho trovata eccellente, non ci ha delusi. Al nostro arrivo la camera assegnataci, però, è risultata, (sarà stato un caso), parecchio rumorosa probabilmente per assembramenti in strada di riders, locale con musica etc. Ma qui ci è venuta in aiuto la reception tramite la gentile Leonora che ha provveduto ad un cambio stanza immediato e da li è andato tutto bene. Approfitto per ringraziarla dell'assistenza che ha saputo darci e dei suoi modi professionalmente garbati. Consiglio questa struttura? Si, se cercate essenzialmente una struttura di compromesso tra la praticità ed economicità.
lucio, 4-night trip
Verified

8/10 Very good

El hotel está renovado, la habitación es pequeña pero práctica. Muy buena limpieza. Su personal es muy atento especialmente el de limpieza. Muy recomendable la zona donde está el hotel. Accesible de muchas maneras. Esta cerca de un mall y de una estación de metro.
Nicolas A, 4-night trip
Verified

10/10 Exceptional

Excelente experiencia

Mi reciente estadía en el Hotel Citymax Al Barsha fue una experiencia verdaderamente grata. Desde nuestra llegada, fuimos recibidos con una atención cálida, profesional y llena de hospitalidad. Un agradecimiento muy especial para Leonora, Stella y Fatiha, tres joyas en la recepción que nos trataron como auténticos reyes, siempre con una sonrisa y una disposición admirable. Y, por supuesto, gracias al manager Ahmed Farik, por liderar un equipo que realmente se esfuerza por brindar un servicio de clase mundial. El lobby del hotel tenía un aroma encantador que invitaba a quedarse, a relajarse, a disfrutar. El ambiente era acogedor y moderno, ideal tanto para viajeros de negocios como de placer. El desayuno fue excelente, y todo el personal del restaurante nos atendió con una amabilidad espectacular, atentos a cada detalle. La única observación que tengo es respecto a las camas en las habitaciones dobles, que me parecieron un poco pequeñas, como si estuvieran pensadas más para niños que para adultos. Fuera de eso, todo lo demás fue impecable. La ubicación del hotel es lo mejor que tuvimos, llena de restaurantes, tiendas de compras y una cercanía de dos Mall de los más conocidos de Dubai Emirates y Dubai Mall Gracias por hacer de nuestra visita a Dubái una experiencia aún más especial. ¡Espero volver pronto y recomendaré el hotel con entusiasmo a todos los que viajen a esta hermosa ciudad! — Francisco Montás Echolatino Viajes
Francisco, 2-night trip
Verified

8/10 Very good

ジャワールームの排水

他の方もご指摘の通り、シャワーの排水が悪く、弱い水圧にもかかわらず、トイレ、洗面エリアまで水浸しになります。 なぜここまで排水が悪いのかと気になり、排水溝を見たところ、謎の蓋が。 蓋を外すと気持ちよく流れました。 また4階のお部屋でしたが、夜中もクラクションが鳴り、騒音が気になりました。
SHUNSUKE, 2-night trip
Verified

8/10 Very good

I had a good stay, the hotel is clean and the location is fantastic!
George, 7-night trip
Verified

8/10 Very good

Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool).
Stephen, 12-night trip
Verified

6/10 Good

Bel hotel propre avec un bon service. Bon rapport qualité/prix et très bien situé. MAIS exiger une chambre à l'avant, sinon achetez-vous des bouchons car très bruyant à l'arrière !
Jean Francois, 7-night trip
Verified

4/10 Fair

What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time.
Yafil Mubarak, 3-night trip