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Hotel Silberstein

3.5 star property
Bayfront hotel in Puerto Ayora with outdoor pool and restaurant

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Photo gallery for Hotel Silberstein

Outdoor pool, open 6:30 AM to 8:30 PM, pool umbrellas, sun loungers
Free daily buffet breakfast
Premium Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds
Hallway
Staircase
Hotel Silberstein offers a fantastic location, putting you just steps from Galápagos National Park. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free parking
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Library

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free self parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Classic Twin Room

Highlights

Air conditioning
Hypo-allergenic bedding
Down duvet
Separate bedroom
Ceiling fan
Pillowtop bed
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Classic Double Room

Highlights

Air conditioning
Hypo-allergenic bedding
Down duvet
Separate bedroom
Ceiling fan
Pillowtop bed
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Premium Double Room

Highlights

Air conditioning
Hypo-allergenic bedding
Down duvet
Separate bedroom
Ceiling fan
Pillowtop bed
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Ave Charles Darwin & Seymour, Puerto Ayora, Galapagos, 00000

What's nearby

  • Academy Bay - 2 min walk - 0.2 km
  • Charles Darwin Research Station - 8 min walk - 0.8 km
  • Malecon - 10 min walk - 0.9 km
  • Las Grietas - 10 min walk - 0.9 km
  • Las Ninfas Lagoon - 2 min drive - 1.2 km

Getting around

  • Isla Baltra (GPS-Seymour) - 81 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Almar Lounge & Grill Bar - ‬9 min walk
  • ‪El Muelle De Darwin - ‬1 min walk
  • ‪TJ Restaurant - ‬6 min walk
  • ‪Golden Prague Galapagos - ‬4 min walk
  • ‪Il Giardino - ‬3 min walk

About this property

Hotel Silberstein

Hotel Silberstein offers a fantastic location, putting you just steps from Galápagos National Park. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 21 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in time starts at noon
    • Check-out time is 10:00 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 6 percent for credit card payments
    • The front desk is open daily from 6:00 AM - 10:30 PM
    • Front desk staffed during limited hours

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free uncovered onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • Beach nearby
  • Scuba diving nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Front entrance ramp
  • Visual doorbell notification
  • Doorbell and phone notification
  • Well-lit path to entrance
  • 3 stairs to reach property
  • Tile flooring in room
ROOM

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 49.00 per vehicle (one-way, maximum occupancy 3)
  • Credit card charges are subject to an extra charge of 6 percent

Children & extra beds

  • Rollaway beds are available for USD 63.0 per night
  • Airport shuttle for children between the ages of 6 and 12 costs USD 35 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:30 PM

Policies

This property does not have elevators.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Silberstein
Hotel Silberstein Puerto Ayora
Silberstein Hotel
Silberstein Puerto Ayora
Galextur Hotel Puerto Ayora
Hotel Silberstein Galapagos Islands/Puerto Ayora, Santa Cruz
Hotel Silberstein Galapagos Islands/Puerto Ayora
Hotel Silberstein Hotel
Hotel Silberstein Puerto Ayora
Hotel Silberstein Hotel Puerto Ayora
HELP_OUTLINE

Frequently asked questions

Is there a pool at Hotel Silberstein?

Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 8:30 PM.

Are pets allowed at Hotel Silberstein?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Silberstein?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Silberstein?

Yes, an airport shuttle is available. The charge is USD 49.00 per vehicle one-way.

What are the check-in and check-out times at Hotel Silberstein?

You can check in starting at noon. Check-out time is 10:00 AM.

What is there to do at Hotel Silberstein and nearby?

Have fun during the warmer months with activities nearby such as scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Hotel Silberstein?

Yes, there's an onsite restaurant.

What's the area around Hotel Silberstein like?

Hotel Silberstein is located on the boardwalk/promenade, a short 1-minute walk from Galápagos National Park and 9 minutes' walk from Charles Darwin Research Station.

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Hotel Silberstein Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10

Realmente no recomiendo este hotel , la relación precio servicio es malo , mi novia se accidentó en sus instalaciones y nunca hicieron nada por ayudarnos, no entiendo cómo ustedes pueden tener en su lista hoteles de este tipo
4-night trip
This review was submitted before 2018 and has not been verified.

4/10

Estaba en el hotel por dos noches. Segundo día, no vaciar el cubo de la basura aunque el cubo de la basura estaba lleno y no cambiar las toallas aunque las toallas estaba usadas, hubo dos problemas. Tambien pensé que el piso estaba sucio. Luego fue difícil conseguir algunos de hielo. Así que no quiro recomendar este hotel a una amiga.
2-night trip
This review was submitted before 2018 and has not been verified.

10/10

The location is absolutely perfect. Close walking to everything, restaurants, fish market, Charles Darwin centre, and harbour. Qiuet. the staff were more than helpful.
This review was submitted before 2018 and has not been verified.

10/10

Very nice hotel for the money close to everything. Walking distance.
This review was submitted before 2018 and has not been verified.

2/10

PESSIMO HOTEL PERSONAL DE RECEPTION DEPRIMENTE
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

6/10

Our room and the bathroom were both on the small side. The air conditioning was very hard to regulate, basically one temperature and fan speed. It was too cold with it on and too hot with it off. While the pool area was nice, we sure wish there would have been lounge chairs. Mainly tables and chairs, plus three half loungers. I expected more for the money so was disappointed with what we got.
This review was submitted before 2018 and has not been verified.

4/10

La ubicacion es muy buena. La habitacion es comoda y la limpieza muy buena. Conexion a wifi muy buena. Pero siendo un hotel lindo, los servicios adicionales estan totalmente fuera de precio. Caminando 2 calles, se pueden encontrar las mismas cosas a mitad de precio. Entonces no se puede disfrutar de las instalaciones del hotel consumiendo sus servicios (cena, tragos, contratar excursiones, etc). Por ejemplo, una excursion a Isla Santa Fe que se pagaba 90 usd por persona en el local de enfrente, en el hotel la vendian a 180 por persona. Y asi con el resto de las cosas. Una pena. Ademas, nunca nos enviaron la factura de nuestra estancia y nos perjudicaron economicamente.
This review was submitted before 2018 and has not been verified.

8/10

My husband surprised me with a trip to Ecuador for my birthday. He booked the flights and accommodations 3 days before we left and we were pleased with our accommodations and the location of Hotel Silberstein!
This review was submitted before 2018 and has not been verified.

10/10

Excelente servicio
This review was submitted before 2018 and has not been verified.

8/10

Friendly and clean Staff tried hard to make as good as possible
This review was submitted before 2018 and has not been verified.

6/10

This hotel is quaint & cute, but overpriced for what it offers. The room we were given was very nice, but it had frustrating drawbacks. The bathroom sink water was not potable (a little creepy), so a spigoted water container was provided by the sink. Toilet paper was not to be put into the toilet, but into the trash (yuch!). The pool was a bit cold & not heated. A refrigerator was not provided, nor was there an ice bucket or ice machine. But, by far, our biggest disappointment was the internet service, advertised as free high speed wifi, including in the rooms. In the public areas, the wifi sign-in was touchy & often failed, internet service was very slow & patchy, and, our biggest complaint, the wifi did not work at all in our third floor (walk-up) room, and we were finally told, the second day, that it never worked on that level. To use the weak internet there was, you had to sit in a hot & humid first-floor lounge. After a five-day cruise without internet, this additional two nights of poor/no service was extremely annoying, as we had business matters which needed attention. At $191 a night plus tax (coming to $233 a night with their steep taxes), this hotel disappointed us. I had wanted to change hotels a few days prior to our stay in Puerto Ayora, but this hotel gives no refund unless you cancel over a month in advance, unlike most others on hotels.com, which you can usually cancel only 1-2 days in advance.
This review was submitted before 2018 and has not been verified.

8/10

We had a lovely stay at Hotel Silberstein. The AC was lovely in the room, the WiFi only worked in the lounge area (they said it worked in the room, but it didn't) and they tried to charge us $300 USD a night, thankfully I had the printed Expedia confirmation for $198/night and they honored that. The location is walking distance to the Charles Darwin Research Facility and about a 15 minute walk to the harbor. I'd stay here again.
This review was submitted before 2018 and has not been verified.

10/10

WONDERFUL place. Highly recommend. And I thought it was perfect until I met the new chef they just hired for the hotel restaurant...who took it to a whole other level! Best meals I had during my entire Galapagos stay (I love good food!). And they breakfast buffet is perfect. Tons of choices, eggs the way you want them, fresh juice...and all in an air conditioned room. The hotel staff were great, helping with any and every question. And super personable. Rooms are very nice, and the pool hits the spot as a quick refresher after a long day trip. Bring some bug spray for when the sun goes down!
This review was submitted before 2018 and has not been verified.

8/10

Неплохой отель в городе Пуэрто Аора. Мне сегодня 29, я получил лицензию на дайвинг сегодня в дайвинг-центре при отеле!! Все здорово, рекомендую. Из неудобств отмечу развеичто маленькую площадь номера. Спасибо