The rooms were clean! AC worked great! Big tv a plus. Staff was amazing! They held our luggage until time for us to check in.
Theresa
Theresa,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 29 日
Perfect location near restaurants, the water and historical sites. Staff was friendly and the hotel was super clean!
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 29 日
Hotel is impeccable. Nice room, friendly staff, comfy bed and pillows.
Jacqueline
Jacqueline,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 28 日
This was everything we booked and more! The staff are EXCEPTIONAL!!
Gary
Gary,3 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 21 日
Property and staff was nice. If I stayed there again I would request a room in the back away from the street noise. The Premium City room view was a joke because only one door/window opened to the view and it was not pleasant. Barely got any sleep all night due to outside noise and vehicles in street
Emily
Emily,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 16 日
AC great room very clean. Staff very nice.
Mary
Mary,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 3 月 14 日
Excellent staff support during check in and check out. Great to have desk staff call for taxi.Good shop for treats, coffee, alcohol next door. Did not go to any shops but was able to walk to church and water concourse.
Elaine
Elaine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 10 日
Excellent hotel with an amazing staff. Location is great !!
Marco
Marco,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 10 日
Location was excellent.
We paid a hefty price for the balcony room and it was disappointing, reason being is that the room had no coffee machine, no closet, 2 towels in the bathroom and the checkin time was 4pm and the departing time was 11am.
On Sunday evening, the noise outside was extremely loud it was terrible and due to having balcony shutters it only made it worse.
My recommendation is to find a place further away from Armas that will be quieter and much much cheaper...i could have stayed at a Hilton much cheaper with amenities such as a pool, patio and a coffee machine...bad move on my part...
Gianzo
Gianzo,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 8 日
Bara en kort övernattning innan kryssning
Väldigt rent och fint
Ola
Ola,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 8 日
Excellent pls Ed to eat , very close walking distance, fun shops.
The staff was amazing, very helpful with anything we needed!!
Highly recommend.
Heather
Heather,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 7 日
Great location, friendly staff, fair price, but noisy and room had no window or coffee/tea making service.
Christine
Christine,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 7 日
Shannon
Shannon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 6 日
Loved the location. Staff was very friendly at checkout, I wish I would of gotten the young lady’s name that checked me in after 9 last night. I will be back.
Evelyn
Evelyn,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2026 年 3 月 3 日
Location is excellent for walking around old town. The hotel is clean and the staff very helpful. Amenities are limited. It would be nice if there was a coffee maker in the room.
My recommendation is this: do NOT stay in any room that overlooks the street. You will not sleep due to the street noises. People party hard in Old San Juan and they carry the party into the streets when the bars close. Also, traffic is heavy during peak season and many are booming their music. We also endured a lot of construction vehicles and work being done on the property across from us (they started around 5am) We were in room 22; a lovely room, but the “windows” overlooking the street have wooden doors which offer no sound-proofing.
So, if you want to sleep, insist on an inside room away from the street.
Hope this helps. Old San Juan is worth seeing!
Nancy
Nancy,2 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 28 日
Staff was super kind and helpful, rooms were basic, smelled pretty musty but one night was ok
Tae
Tae,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 22 日
Spotless rooms, amazing and helpful staff. Great place to explore Old San Juan before our cruise!
Angela
Angela,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 21 日
Carlos was fabulous! Despite lack of staff, he worked really hard to keep things moving and make everyone happy.
Beth
Beth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 20 日
Great location. Friendly staff.
John
John,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 20 日
Room wasn't ready until about 5 pm. Rooms are very loud. You can hear every street noise, garbage truck, people in hallway. Hotel
Sharon
Sharon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 20 日
Wonderful Hotel within walking distance to all of Old San Juan. Plenty of food and entertainment around the hotel. Hotel staff was very friendly and accommodating to us. Will definitely stay again on future trips to the area.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 20 日
Staff was great. Recommended an excellent restaurant. Very responsive to needs
Edward
Edward,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 20 日
Jose
Jose,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 15 日
Room was clean. Front desk was courteous and helpful. Bed was good. Bathroom very small but I guess that is to be expected in the old town. My big complaint is the noise. We had a French balcony which was nice until you went to bed. The wooden doors with cracks all around let in the street noise, which is considerable.