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Hotel Chocolate Carruaje

4.5 star property
Luxury hotel with outdoor pool, connected to the convention center, near Alley of the Kiss

Choose dates to view prices

Photo gallery for Hotel Chocolate Carruaje

Stroll through this inviting corridor lined with lush greenery and brick columns.
Enter a serene space surrounded by lush greenery and natural beauty.
Relax in this serene outdoor space with a patio table and chairs, surrounded by lush greenery and a stone wall with arches.
Stunning interior with high ceilings, arched doorways, and a large mirror.
Relax by the pool surrounded by lush greenery and comfortable sun loungers.
Hotel Chocolate Carruaje features a rooftop terrace and puts you just a 5-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Free parking
  • Pool
  • Spa
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and pool bar
  • Outdoor pool
  • Rooftop terrace
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Barbecue grill(s)
  • Free self parking
  • Kids' menu
The current price is CNY279
CNY335 total
includes taxes & fees
Aug 7 - Aug 8

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

Two beds feature a geometric patterned bedspread. A dresser, mirror, and table are positioned against the wall, with a single chair nearby.

Family Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe or closet
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Classic Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe or closet
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Two single beds with matching bedspreads, a flat-screen TV, and a dresser with a vase and chair.

Superior Quadruple Room

7.0 out of 10
Good
(2 reviews)

Highlights

Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Quadruple Room

Two single beds with wooden headboards and colorful bedspreads feature geometric patterns in this cozy room.

Classic Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe or closet
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

Two single beds with wooden headboards and white bedding, a small table, and a comfortable chair.

Deluxe Quadruple Room

Highlights

Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Relax in a serene space with a large bed, wooden floor, and exposed beams.

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe or closet
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020

What's nearby

  • Mummies Museum - 19 min walk - 1.6 km
  • Alley of the Kiss - 2 min drive - 1.6 km
  • Juarez Theater - 3 min drive - 1.9 km
  • Union Garden - 3 min drive - 1.9 km
  • University of Guanajuato - 3 min drive - 1.9 km

Getting around

  • Bajío Intl. Airport (BJX) - 36 min drive

Restaurants

  • ‪El Lugar de la Pizza - ‬11 min walk
  • ‪Restaurante las Mercedes - ‬9 min walk
  • ‪Pollo Feliz - ‬9 min walk
  • ‪Hacienda el Fresno - ‬6 min walk
  • ‪Carajo Bar Gto - ‬3 min walk

About this property

Hotel Chocolate Carruaje

Hotel Chocolate Carruaje features a rooftop terrace and puts you just a 5-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 50 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (323 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible business center
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Las Carretas - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
MONETIZATION_ON

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay

Also known as

Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato
HELP_OUTLINE

Frequently asked questions

Is there a pool at Hotel Chocolate Carruaje?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Chocolate Carruaje?

Yes, pets are welcome, with a limit of 2 total. There's a charge of MXN 500 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Chocolate Carruaje?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Chocolate Carruaje?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is noon.

What is there to do at Hotel Chocolate Carruaje and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.

Are there restaurants at or near Hotel Chocolate Carruaje?

Yes, Las Carretas offers Mexican cuisine and pool views.

What's the area around Hotel Chocolate Carruaje like?

Hotel Chocolate Carruaje is a short 7-minute walk from Macrocenter I and 20 minutes' walk from Alhondiga de Granaditas Museum.

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Hotel Chocolate Carruaje Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clean rooms and great staff
Deisy, 3-night trip

10/10 Excellent

Clean Easy acces
miguel, 1-night trip

8/10 Good

Super
Luz Maria Resendis, 2-night trip

2/10 Terrible

Property said it was very close to multiple tourist attractions but onces arriving it was false, room was very far and a bit sketchy. There was no hot water or warm water at all we weren’t able to shower and no ac. Service was very poor
faviola, 1-night trip

4/10 Poor

.
Macario, 2-night trip

10/10 Excellent

Excelente lugar
Sergio, 1-night trip

10/10 Excellent

Excelente servicio, todo muy cerca, excelente atención del personal. Cada que necesitábamos taxi en recepción nos ayudaban y en 1 min ya estaba en la puerta. Muy recomendable .
Arely, 2-night trip

10/10 Excellent

Muy limpio, acogedor y cómodo. Las instalaciones son bonitas y el personal super atento. Una excelente opción para hospedarse en Guanajuato, bien ubicado.
Gabriela, 3-night trip

10/10 Excellent

Buen lugar lo único es que la cama era un poco dura pero todo excelente
Ingrid, 1-night trip

10/10 Excellent

Muy buena experiencia
Daniel Efrain, 3-night trip

8/10 Good

la almohada que me toco olía a sudor, y las camas son demasiado duras nada confortable y del baño sale mal olor
Maura, 2-night trip

8/10 Good

El día que fuimos tenían clases de natación y como teníamos hospedaje solo una noche no pudimos disfrutar de la alberca gracias a las personas de la clase, y se supone que eso estaba dentro de las cosas por las que pagamos
Tomás, 1-night trip

8/10 Good

Esos colchones más duros que el mismo cemento
Rocio, 3-night trip

10/10 Excellent

Great service, muy amables y atentos.
Carlos, 1-night trip

4/10 Poor

Los colchones están muy duros y el personal del restaurante muy grosera la persona a cargo
Viviana, 2-night trip

2/10 Terrible

Cuartos muy incómodos, sucios, un olor muy desagradable, staff súper groseros y mucho ruido hasta las 3am tuvimos que hacer check out días antes perdiendo la reservación muy lejos del centro
Jesus, 2-night trip

6/10 Okay

En general estuvo bien mi experiencia en ese hotel, con excepción de que dos días no hubo agua caliente en mi habitación.
Jose Luis, 3-night trip

10/10 Excellent

Nos agrado todo
Lucy, 1-night trip

10/10 Excellent

German, 1-night trip

6/10 Okay

Sencilla, simple, pocos espacios para estar fuera de la habitación, cumple con su función que es llegar a dormir, pero de ninguna manera es un hotel de lujo como aparece ena descripción. Las camas no son cómodas, casi no sale agua caliente, amenidades mínimas, ni las básicas, tuve que ir a pedir la tercera toalla por qué no estaba lista en la habitación, así como la toalla de manos, no hay secadora así que si te gusta secar tu cabello lleva una. Eso sí el personal es amable, me prestaron un paraguas cuando lo pedí, te asisten para algunos tours. El restaurante es caro, sin embargo está muy rica la comida y vasta y solo está abierto hasta las 14:00 horas
Elvis Noel, 3-night trip

2/10 Terrible

No tenían agua caliente y la alberca me dijeron que tenía caldera y el agua helada también, no me ofrece la comodidad de levantarme y bañarme a la hora que quiera sin ningun problema por el tema del agua y aparte no pude disfrutar la razón por la cual reservé que fue la alberca
Jesús, 1-night trip

6/10 Okay

No había agua caliente para bañarse
Erika Elizabeth, 1-night trip

4/10 Poor

Ana, 1-night trip

10/10 Excellent

Magnífico
Fernando, 1-night trip

8/10 Good

Buen precio
Eloy, 1-night trip