4/10 Fair
Sep 16, 2025
Lack of flexibility
Very distrustful management. I stayed there one week, and booked for a second week after having a conveniently located stay. They wouldn’t let me in after requesting for a bank transfer for their deposit even though the stay was fully paid. My deposit payment was done through the platform they suggested and they wouldn’t let me in until the “pending” international transaction clear which could take up to two days. Such lack of humanity after having flown for 11 hours and have my suitcases there with me.
Miguel
Miguel, 6-night trip