Overall the stay was nice. The room had AC in the seating area as well as in the bedroom and we changed out the de-humidifier a few times. It is the Keys after all!
On our last night, some guests left two dogs in the room below us and they cried and barked for five hours from 9pm to 2am. I called the property emergency line to report the incident multiple times after losing many hours of sleep. I requested a refund for this evening but Management lied to me and said the dogs were somewhere else, even though I saw them with my own eyes in the room below us through a glass window so I could report them. Not impressed they would lie to me as an excuse to not issue a refund.
Christopher
Christopher,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 18 日
Check in en ligne
Attention, pas de réception, il faut s'enregistrer en ligne et envoyer la photo du passeport, la chambre n'est disponible qu'à 16h00.
Le numéro de téléphone affiché ne répond pas, heureusement que la dame qui assure le ménage a arrangé tout ça, une dame très sympa.
Ali
Ali,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 18 日
Nice quiet place to stay. Great for couples, but really no amenities like big resorts. Kids would not like it. But if you want to chill it a great place to relax.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Very quiet, relaxing
BRENDA
BRENDA,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 12 日
Nice room. Terrible shower
The room was nice and large and the small private beach is good. My biggest complaint was that the shower in the bathroom did not work. I was only there for 1 night so by the time I complained it was too late for them to do anything.
Radika
Radika,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
COREY
COREY,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 16 日
Justin
Justin,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 6 月 16 日
J Scott
J Scott,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
private and relaxing. Great location!!
Bryan
Bryan,6 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 13 日
Peaceful stay.
Nice little place. The gal that helped us into our room was great. Beautiful grounds. Very peaceful.
Loren
Loren,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Requested early check in, I had to call at 4 to get room access. Temp in room had to stay at 72, hot at night. We had to buy a fan. Azul has no fans to lend. Room service sign was out all day, never came. Had to request extra towels and tp.
The room was clean. The beach and cabana were very nice. Kayaks on site free to use.
Edward Lawrence
Edward Lawrence,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Great stay
Oscar
Oscar,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 8 日
No hot water at all. They said they were aware of if prior to our arrival. Giant corner tub with makeshift shower. TV did not work. Cool little place though if everything was operational.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
The location and the overall value was great. The water pressure in the shower, temperature capabilities, and height of the shower hose made it difficult to use comfortably. The small beach and dock area were pretty, and the suites are nice and quiet. We never received our code or any information about how to do self-check in, but the staff member I spoke with when I called to ask questions was very polite and helpful. We didn't end up having enough time during good weather to utilize the amenities next door, so I can't really comment on them.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
It's a nice quiet little spot with a canapy of beautiful trees and flowers.
John
John,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Snorkeling out in the bay lovely grounds!!
Kevin
Kevin,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 27 日
It's very private
Angelo
Angelo,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 26 日
If you're looking for a relaxing place, I highly recommend this! Nature, calm, and tranquility. I'll probably be back soon.
Odalys
Odalys,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 25 日
So expensive, there is not beach, theres dock full of boats the water is contaminated with gasoline from the boats . Bathroom small . The view is beautiful.
Maria
Maria,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 25 日
They sent the waiver/agreement via email the same day as check-in, I had to send my drivers license photo and sign the check-in agreement. Still never received a code to unlock our room 2 hours after check-in time. I had to call and ask for our code to our room because we were locked out.
Turned shower on and water started leaking out of faucet and handles during shower.. more water leaking than coming out of shower head.
Duvet top cover has stains. Upon opening the bed covers, we found hairs and sheets felt extremely rough almost sandy.
Front door window has no cover, you can see everything from the outside, had to make shift cover front door window with a towel.
Bottom dresser drawer has long screws sticking out, dangerous and cannot use.
Not what I expected for almost $500/night.