I loved the view from our wrap around balcony. View of Volcano, lake, etc. The staff were excellent 5/5.
Julie
Julie,4 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 16 日
I do not like leaving negative reviews but I find this is necessary as this was the worst hotel we have stayed in. My husband and I ended up calling it horror hotel. As soon as we came in the room a strong moldy smell mixed with bug spray welcomed us. There was a dead cockroach on the floor next to the bed. The shower heads were moldy and dirty. The bed was so stiff. The toilet bowl has a ring stain on it. This was the cheapest room in Expedia for this hotel so I can't speak for the other rooms. But this one was definitely horrible. I feel I need a refund for the trauma. Like for real. There were open live wires on the lamps so take note of this if you're traveling with kids. The door was cracked and just overall bad. The staff is the only redeeming factor on this trip. They were amazing and feels like they're just keeping their heads above water. Seems like the owners of this place don't care anymore. They also have a great view of Tall Lake. Other than that, highly recommend NOT to stay here or at least don't book their basic rooms.
Marianne
Marianne,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 13 日
Excellent view of Lake Taal. Staff were excellent. Room smelled like sewer. Bitten by mosquitoes in lobby and room.
Suzanne
Suzanne,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 12 日
Ryan
Ryan,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 26 日
The view in my room was breathtaking. I love the buffet breakfast and the staff are all friendly specially Grace and Abraham.
RIO
RIO,3 晚结伴旅行
Travelocity真实住客点评
10/10 绝佳
2025 年 3 月 26 日
The view from my room was breathtaking and the staff specially Grace and Abraham were very helpful. Thank you 😊
RIO
Travelocity真实住客点评
6/10 好
2025 年 3 月 10 日
Okay but dated.
I’d recommend if you dont want to drive everytime you want to eat. Plenty of dining options 2min away. Breakfast buffet which was included in the booking was good. View was very nice. And staff were helpful.
- bathroom tiles had mold, toilet seat was broken, bed was hard, no sound proofing (there were works outside our room when we checked in).
Martha
Martha,2 晚浪漫旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 2 月 16 日
very nice
Michelle
Michelle,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Very nice property and staff
Jason
Jason,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 13 日
Rodel
Rodel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 10 日
erik
erik,3 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 10 月 30 日
Comedy of errors the entire stay. Too many to list them all. AC was broken so i asked for a new room. They said "give it time" but i was having none ofbthay. They got me a new room which was sweet but it was a bewly renovated room and the work wasnt complete. Also, they installed a new xray machine and metal detector and despite me only walking out to smoke in the oarking lot next to the security guard i still needed to go through it. Theres more but yeah, they should all go stay in a decent hitel so that they kniw how to effectively apply the great amount of care amd effort they provode.
Chris
Chris,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 23 日
The manager in the afternoon was so very helpful and very nice.