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Hotel Plaza Cozumel

3.0 star property
Adventure hotel with outdoor pool, connected to a shopping center, near Cozumel Maritime Terminal

Choose dates to view prices

Located in the heart of Colonia Centro, Hotel Plaza Cozumel offers a vibrant retreat. Start your day with a delicious full breakfast, soak up the sun on the rooftop terrace or by the pool, and explore nearby Punta Langosta Pier with car rentals available on site.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Bar

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Beach shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Elevator
The current price is CNY542
CNY688 total
includes taxes & fees
Jun 19 - Jun 20

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Two Double Beds

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Two Double Beds

  • Sleeps 4
  • Free WiFi

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CNY1,088 total
includes taxes & fees
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About the neighborhood

Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600

What's nearby

  • Central Plaza - 2 min walk - 0.2 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Museum - 3 min walk - 0.3 km
  • Museo de la Isla de Cozumel - 5 min walk - 0.4 km
  • Plaza Punta Langosta - 11 min walk - 1.0 km

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Coz coffee roasting co. - ‬2 min walk
  • ‪Woody's - ‬2 min walk

About this property

Hotel Plaza Cozumel

  • Hotel Plaza Cozumel features a rooftop terrace and puts you just steps from Cozumel Maritime Terminal. Guests can enjoy the outdoor pool, and hiking/biking trails, mountain biking, and scuba diving are nearby. Other features include a children's pool and a terrace. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Free offsite parking within 656 ft
    • Street parking available
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool
  • Traditional architecture

Accessibility

  • Elevator
  • Lever door handles

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Housekeeping on request

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from April 15 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 11:00 PM
  • Children under 17 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

Does Hotel Plaza Cozumel offer free cancellation for a full refund?

Yes, Hotel Plaza Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Plaza Cozumel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 11:00 PM.

Are pets allowed at Hotel Plaza Cozumel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Plaza Cozumel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Plaza Cozumel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Hotel Plaza Cozumel and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include access to a nearby outdoor pool.

What's the area around Hotel Plaza Cozumel like?

Hotel Plaza Cozumel is in Colonia Centro, a short 6-minute drive from Cozumel Intl. Airport (CZM) and 2 minutes' walk from Cozumel Maritime Terminal. Travelers say the local area is good for shopping and very central.

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Reviews

Hotel Plaza Cozumel Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, good, and fabulous with fresh options. (117 reviews)
  • The rooftop pool offered a great view, was clean, and provided a lovely escape for guests. (61 reviews)
  • The air conditioning worked great and kept the rooms nice and cold. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Breakfast
Service staff
Room
Location
Restaurant
Rooftop pool
Ferry
View
Bed
Bar

Reviews

Verified

10/10 Exceptional

Very comfortable room, great location, good breakfast
Arkadiy, 1-night trip
Verified

10/10 Exceptional

Great low key hotel in an excellent location
Kirsten, 18-night trip
Verified

10/10 Exceptional

The breakfast was good. The hotel was fantastic and the staff. Will be going back
Grant, 12-night trip
Verified

10/10 Exceptional

Love this hotel! Have stayed here at least 8 times in past years and just got back from a girls trip there with my daughters. Place is very clean-staff is wonderful and the breakfast is fantastic! Can't say enough good things about this hotel.
Vicki, 7-night trip
Verified

10/10 Exceptional

The breakfast is excellent and fresh. The room was very comfortable with our own thermostat control
Evelyn L, 3-night trip
Verified

10/10 Exceptional

Room was very clean, comfortable and TV selection was excellent and easy to use. The location is perfect and the home made breakfast was outstanding.
Tom, 2-night trip
Verified

10/10 Exceptional

Everything was wonderful. We always enjoy our stay at the Plaza. Gilberto and Amelia are wonderful and very accommodating. We ate out and had food delivered - everything was perfect!
Windel, 7-night trip
Verified

8/10 Very good

Include breakfast. Nice swimming pool.
Ana, 1-night trip
Verified

10/10 Exceptional

Very inexpensive, clean, friendly staff and great complimentary breakfast. If you’re flying into the Island and want a great place to stay at value price, this is it.
Israel, 4-night trip
Verified

10/10 Exceptional

This is the third time we have stayed at Hotel Plaza Cozumel, and as before, everything was wonderful. Location is easy to walk to most places we wanted to go to. Staff are friendly, helpful and lovely. Simple, included breakfast, makes it easy to eat and get going. Rooftop pool has great views and lots of space.
Suzanne, 4-night trip
Verified

10/10 Exceptional

The hotel is in a great location.... I WOULD definitely stay there again The breakfast is also very good
Ronald Joseph, 5-night trip
Verified

10/10 Exceptional

Love the pool! The staff is always working hard!
Charlene, 9-night trip
Verified

10/10 Exceptional

Always a clean room. Full sized refrigerator. Ask for extra pillows. Great and helpful and friendly staff. And breakfast is fabulous!! Most importantly, you can not beat the location!
Christi, 1-night trip
Verified

6/10 Good

The staff was good
Stefano, 2-night trip
Verified

10/10 Exceptional

Many great memories made on our trip! Hotel Plaza Cozumel is such a wonderful place to stay! Service is great, clean & comfortable.
Robert, 10-night trip
Verified

10/10 Exceptional

The staff are all gracious and accommodating. The location is excellent. The breakfast is wonderful.
Deborah K, 13-night trip
Verified

10/10 Exceptional

Excellent breaky… fruit and bakery goods and omelette and coffee….. rooftop pool was great too… rooms very basic… all and all great value 🏝️😎👍
5th floor rooftop sunset ocean view and cruise ship in distance
Rooftop pool and view
Garett, 3-night trip
Verified

10/10 Exceptional

Room was clean, Staff were very courteous, great location. Views from the Roof were beautiful!
Ellis Bernard Ray, 5-night trip
Verified

10/10 Exceptional

Very clean room and comfy bed. Friendly staff and close to everything
Latisha, 1-night trip
Verified

10/10 Exceptional

Very friendly staff in all areas. Excellent breakfast each day. Nice location.
Sharon, 7-night trip
Verified

10/10 Exceptional

The morning breakfast staff was incredible! Very friendly and provided an amazing included breakfast! Front desk staff was helpful as well. Room was clean and included a fridge!
James, 2-night trip
Verified

10/10 Exceptional

Staff wonderful as always. Love the location
Deanne, 3-night trip
Verified

8/10 Very good

Clean rooms, pretty good breakfast, pool is in good condition, small but enough to enjoy it. Friendly staff.
Bonifacio, 6-night trip
Verified

10/10 Exceptional

Extremely clean! Helpful and friendly staff. Everything is within a walkable distance.
Jennifer, 7-night trip
Verified

10/10 Exceptional

Good Value and Clean
Charlie, 1-night trip