Asked kindly for a pair of slippers and the two male staff (one looked like a manager) at the concierge stared blankly at me for a few seconds like I’ve arrived from Mars, and eventually uttered not available.
I paid almost £90 for a night layover, ok you are not Four Seasons, but I expected a lot better than that.
Ruined your brand Holiday Inn.
Ken
Ken,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 4 日
Kwok Kuen
Kwok Kuen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 3 日
Catalina
Catalina,1 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 10 月 5 日
Ka Chun Nicholas
Ka Chun Nicholas,1 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 8 月 20 日
整體不錯
整體環境不錯,員工服務一般,食物質素也一般
SIU HONG
SIU HONG,2 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 8 月 11 日
good
MAN WAI
MAN WAI,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2023 年 4 月 24 日
服務質素不如理想
Check in 時無緣無故receptionist 走開15分鐘,話房間有問題,無道歉無解釋,走廊的房間門口放置未收拾的歺盤歺具,亂。早餐供應okay,。房間尚算整潔
Kwai Mui
Kwai Mui,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2023 年 4 月 9 日
Hoiyan
Hoiyan,2 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 8 月 13 日
Ok Will consider will stay agin or recommend to my friends.
It was really good for the most part—my only big complaint was why in the world would someone select parsley celery body wash and kale something shampoo?? No woman wants to smell like that…and I can’t imagine any guy would.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Patricia
Patricia,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 21 日
Needs Free Shuttle Bus Service
Hotel is very nice in every way, BUT is a pain to get to and from Heathrow, just not convenient. Hotel really needs to lay on a free shuttle bus service, otherwise would not use again, which is a shame.
Dave
Dave,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Good value convenient to airport
We wanted to be close to Heathrow to drop off our hire car and this is 15-20 minutes away without having to go onto the M4 or M25. Easy drive in to the countryside and Windsor. Friendly staff, large free breakfast.
The rooms are small but adequate, parking is extra and the spaces a bit tight.
Overall a good choice for a night or two and much cheaper than Windsor.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 19 日
Great hotel , inaccurate name.
This is a very nice hotel with excellent , food and facilities. My only problem with it is the name referring to terminal 5 as it is a £30 taxi journey from terminal 5
Graeme
Graeme,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 16 日
Mediocre
Shower looked generally grimy and had previous guest’s hair stuck to the door. Poor choice of beer at the bar, only had cheap beer at premium prices.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Mohamed
Mohamed,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 11 日
Average hotel if its cheap
Stayed a few times recently. Very average hotel. Rooms are comfy, wifi is good. Nice showers.
Handy for transport connections. Nice pizza take away across the road.
Breakfast is very average. If it wasnt free, you wouldnt pay for it.
Depending on the rates, there are much better hotels available at the airport.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Hair in food
I ordered nachos from the bar and there was a long black hair in the melted cheese!