Overall, a good place to stay. We came for a concert at the Civic Center, and it was a short walk. The downtown was clean and felt very safe, we had no concern walking back to the hotel at midnight. My only complaint was the lack of complementary coffee, which now seems a given at most hotels. Instead, Courtyard wants you to pay at their Starbucks which I won't do.
真实旅客
1 晚行程
6/10
Good location but check in was confusing. We booked a rate that included parking and breakfast but the Front Desk had no record of the info. When we went to breakfast the next morning the cafe also didn’t have the info. Also breakfast took a while to prepare even though we were the only ones at the cafe. We have stayed at this hotel for several years and like the location/historic building but there were gaps in service with our recent stay.
真实旅客
1 晚行程
10/10
Marques
2 晚行程
10/10
It was amazing! All the staff have been awesome, friendly and really made us feel welcome. They are so helpful.
Andrea
1 晚结伴旅行
8/10
Great location in downtown Amarillo. Hotel is in a beautifully renovated historic building. Limited hours and selection for bistro and bar. Hot water takes a while to get hot. Early morning wake up from loud shaky pipes or elevator... couldn't figure it out.
Robert
2 晚商务旅行
8/10
James D
2 晚商务旅行
10/10
Charles
3 晚行程
4/10
We stayed in a room without hot water. After our second complaint, they offered to move us, but it was later in the evening and we declined. The hotel would not discount or comp the room for the trouble.
Scott
1 晚行程
10/10
We stayed here as a couples getaway. It was very nice!! The room was very clean and the morning and evening views out the window was amazing. The guest services were helpful and polite. We will stay here again.
Chad
3 晚行程
10/10
GREAT STAY!!
Sandra
1 晚行程
6/10
Hotel was okay. It was clean. Parking was inconvenient the parking garage was tight. Not very friendly. No restaurants nearby at 11 pm.
Joy
1 晚家庭旅行
10/10
Theresa
2 晚行程
10/10
Richard
1 晚行程
10/10
Sonja
1 晚行程
2/10
The customer service was poor in the room did not have air conditioning. And then was charged $30 for parking and I don’t even drive a vehicle.
Pedro J
1 晚浪漫旅行
10/10
Dave
1 晚行程
10/10
Benjamin
2 晚行程
10/10
Staff was exceptional. Check in was smooth. Even though we went to the bistro late (9:35pm), they were happy to serve us. Nice room that was very clean. Great shower.