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The Diplomat Hotel and Spa

3.0 star property
Hotel with 3 restaurants, near Plas Llanelly House

Choose dates to view prices

Experience the tranquility of The Diplomat Hotel and Spa, located close to Parc y Scarlets. Treat yourself to a rejuvenating spa treatment or enjoy breakfast at one of the 3 on-site restaurants. With an indoor pool, free in-room WiFi, and helpful staff you're sure to unwind.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • 3 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY921
CNY1,105 total
includes taxes & fees
Apr 5 - Apr 6

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Classic Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Twin Room

Club Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Club Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building) | Premium bedding, desk, laptop workspace, iron/ironing board

Coach House Double Room (Annex Building)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building) | Premium bedding, desk, laptop workspace, iron/ironing board

Coach House Single Room (Annex Building)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building) | Premium bedding, desk, laptop workspace, iron/ironing board

Coach House Executive Double Room (Annex Building)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Felinfoel, Llanelli, Wales, SA15 3PJ

What's nearby

  • Parc Howard Museum - 13 min walk - 1.2 km
  • The Ffwrnes Theatre - 3 min drive - 1.7 km
  • The Play King - 3 min drive - 1.7 km
  • Plas Llanelly House - 4 min drive - 2.0 km
  • Parc y Scarlets - 4 min drive - 2.5 km

Getting around

  • Cardiff International Airport (CWL) - 79 min drive
  • Llanelli Station - 7 min drive
  • Llangennech Station - 10 min drive
  • Pembrey & Burry Port Station - 11 min drive

Restaurants

  • ‪The Phil Bennett - ‬10 min walk
  • ‪EJ's Cafe, Bar & Restaurant - ‬4 min drive
  • ‪The Tinhouse - ‬4 min drive
  • ‪The Halfmoon - ‬4 min drive
  • ‪Greggs - ‬4 min drive

About this property

The Diplomat Hotel and Spa

When you stay at The Diplomat Hotel and Spa, you'll be just a 5-minute drive from Plas Llanelly House and Parc y Scarlets. Guests can visit the spa to be pampered with hot stone massages, facials, or body scrubs, and Trubshaws, one of 3 restaurants, serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an indoor pool, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 3 meeting rooms
  • Conference space (5102 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • 8 stairs to reach property

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Trubshaws - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.95 for adults and GBP 8.95 for children

Renovations and closures

The following facilities or services will be unavailable from March 24 2026 to March 28 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

This property has received its official star rating from Visit Wales.

Also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

Does The Diplomat Hotel and Spa offer free cancellation for a full refund?

Yes, The Diplomat Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Diplomat Hotel and Spa?

Yes, there's an indoor pool. The pool will be unavailable from March 24 2026 to March 28 2026 (dates subject to change).

Are pets allowed at The Diplomat Hotel and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Diplomat Hotel and Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Diplomat Hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at The Diplomat Hotel and Spa and nearby?

The Diplomat Hotel and Spa has 2 bars, a spa, and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Diplomat Hotel and Spa?

Yes, there are 3 onsite restaurants, featuring British cuisine.

What's the area around The Diplomat Hotel and Spa like?

The Diplomat Hotel and Spa puts you in the heart of Llanelli. Popular attractions include Brecon Beacons National Park, which is 25 minutes away by car.

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Reviews

The Diplomat Hotel and Spa Reviews

8.4

Very Good

8.6

Cleanliness

7.2

Location

8.8

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with a great selection and hot and fresh options. (11 reviews)
  • The spa facilities were excellent, with wonderful staff and great quality amenities. (8 reviews)
  • The gym facilities were great, clean, and of good quality. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Restaurant
Breakfast
Spa
Wedding
View
Drinks
Building

Reviews

Verified

10/10 Exceptional

Great welcome from the staff and lovely food
Jim, 2-night trip
Verified

8/10 Very good

Good stay nice hotel excellent restaurant 👍👍
Andy, 2-night trip
Verified

10/10 Exceptional

Friendly staff and good food
Gareth, 1-night trip
Verified

10/10 Exceptional

Food, spa
Zoltan, 1-night trip
Verified

8/10 Very good

Nice hotel, very oldie worldly but great value for money, staff really good.
Stewart, 1-night trip
Verified

10/10 Exceptional

Great place to stay in Llanelli

Lovely staff, good food and quiet comfortable rooms. Lounge bar very relaxing with good beer and scotch. And a great gym and sauna too!
Rhys, 1-night trip
Verified

10/10 Exceptional

Nice - great stay
Steven, 1-night trip
Verified

10/10 Exceptional

Great stay thanks
Andrew, 1-night trip
Verified

10/10 Exceptional

Lovely stay

Very comfortable stay and thanks to good amenities and friendly staff
Zain, 4-night trip
Verified

10/10 Exceptional

Another lovely stay

Our third time staying at the Diplomat and Im sure we'll be back again soon. Room was amazing, super comfy bed, staff friendly as always and excellent spa facilities.
Caroline, 1-night trip
Verified

10/10 Exceptional

Been before, comfortable stay. All staff always welcoming and ready to assist.
4-night trip
Verified

8/10 Very good

Very pleasant stay and all the staff were very nice
Thomas, 1-night trip
Verified

8/10 Very good

One night work due all good, for the money not bad at all
Geoff, 1-night trip
Verified

10/10 Exceptional

Great staff
Munmohan singh, 1-night trip
Verified

10/10 Exceptional

We were a family of 11 people having Xmas lunch. The food was excellent and as it was a carvery, you could have as much as you wanted. The staff was very attentive without being pushy. The room was excellent, it was very clean, plenty of coffee, tea. The breakfast, lots of choice from cereals to a full English which was cooked to order and it was superb, everything was tasty. It is a fantastic hotel with brilliant staff.
Martin, 1-night trip
Verified

8/10 Very good

Good hotel great food

Great food room was large though outdated. Free biscuits and coffee.
3-night trip
Verified

10/10 Exceptional

Delightful

Fantastic stay, staff very friendly & helpful. Evening meal delicious & breakfast had plenty of choice & hot and fresh. Lovely location too.
Paula, 1-night trip
Verified

10/10 Exceptional

Excellent dinner menu and the food was delicious. Spacious rooms and comfortable beds. Relaxing spa after a long day
Sian, 2-night trip
Verified

10/10 Exceptional

Easy check in. Room was really lovely. Really enjoyed breakfast. Location was perfect for us. Thank you
Helen, 1-night trip
Verified

10/10 Exceptional

Lovely stay

Lovely stay, staff really friendly, food delicious and great nights sleep.
Jim, 1-night trip
Verified

10/10 Exceptional

Enjoyed the stay
Subramanian, 1-night trip
Verified

8/10 Very good

We had a lovely stay at the Diplomat. The staff were all wonderful, really helpful friendly and we felt very welcome. The hotel itself it a bit tired but everything was very clean and we enjoyed a delicious breakfast. It’s in a bit of a weird location but we had a wonderful trip to the Gower exploring the coast around Rhossili which is beautiful.
Elena, 2-night trip
Verified

10/10 Exceptional

We picked the hotel and spa for our wedding anniversary and it was fabulous the spa and the food, will be booking again soon
michelle, 1-night trip
Verified

6/10 Good

Pool very small and no bath in room. Also view from room was a very neat brick wall
Louise, 1-night trip
Verified

10/10 Exceptional

Lovely hotel with nice rooms and really helpful pleasant staff .
Jason, 2-night trip