Front desk cheated with us that their hotel manager did not go to work on weekends, which cannot proceed our request. We made our request at least three times and still cannot get even a reply. I think I am not respected.
Zhiyuan
Hotels.com真实住客点评
10/10 绝佳
2015 年 10 月 19 日
性价比不错
不错的酒店,有免费停车的对方,离景点也很近,性价比也高。
shaoqiang
Hotels.com真实住客点评
8/10 很好
2015 年 8 月 18 日
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Todella hieno.
Erittäin siisti hotelli kokonaisuudessaan. Todella ystävällinen henkilökunta ja erinomainen aamiainen.
Janne
Janne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
Thomas
Thomas,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Buen servicio, buen hotel. Nuevo
Eduardo de
Eduardo de,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Solid hotel choice
Overall, we had a nice stay. The staff was very warm & welcoming. We opted to stay in a Jr Suite, which was quite nice. And, unlike all of the other hotels we stayed in while visiting Palermo, this one has decent WiFi and exceptional air conditioning. My only complaint is that the gym and steam room are not currently operational, despite their website claiming otherwise. It is highly likely that we would stay here again, just wish they had an honest/accurate website.
Edgar
Edgar,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
A week in Palermo
This is a really lovely hotel in an amazing street in Palermo. It’s made up from three properties one of which was a monastery. The staff are really lovely the breakfast was excellent and the air conditioning was superb which was fabulous as the temperature was so high. We did the bus tour and visited the cathedral which was amazing. We also did the Mafia tour which was fascinating.
Isabel
Isabel,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
JERUSA
JERUSA,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Jenny R
Jenny R,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Piero
Piero,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
We had a three night stay in May 2025. Check in was easy and after a small glitch in the room we were immediately moved to another room on the same floor. Staff were friendly and helpful. Location is excellent as a jumping off point. Only element missing might be a nice spot outdoors for an evening or happy hour beverage (rooftop or outside in front of the hotel).
Jodi
Jodi,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
alberto david
alberto david,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
seyed Karim
seyed Karim,3 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 10 月 10 日
Good stay at Palazzo Sitano
The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay).
Room was well maintained and very clean.
Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up.
Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way).
We would go back..
David
David,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2022 年 9 月 14 日
In zona ZTL, bagaglio non recuperato dal personale. Segnalato guasto alla cassaforte, dopo due giorni ancora non funzionante. Wifi praticamente inutile. Infissi da cambiare senza perdere tempo...
Roberto
Roberto,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2022 年 9 月 9 日
Barend
Barend,1 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 8 月 27 日
L’emplacement de l’établissement, la propreté de l’établissement, Le petit déjeuner simple avec des produits locaux et inclus , le personnel de la restauration, ainsi que dans les étages , très bonne qualité prix par rapport à l’offre ,
Belle salle de bain, grande douche ( voir à refaire les joints )
Gwenaelle
Gwenaelle,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2022 年 8 月 22 日
Luca
Luca,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2022 年 8 月 4 日
Location was good. WiFi was spotty.
Anthony
Anthony,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2022 年 7 月 25 日
très bel établissement, en plein centre ville
Emmanuel
Emmanuel,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2022 年 7 月 21 日
Emplacement top sur rue piétonne animée avec bars et restaurants. Chambre suite avec balcons très agréable; literie confortable. Petit déjeuner convenable. Bar de l hôtel impersonnel et cher. Très bon séjour
Eric
Eric,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2022 年 7 月 18 日
Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem.