Experience the ultimate in relaxation at Hotel Palazzo Sitano, a tranquil oasis near Palermo Harbour. Enjoy an invigorating massage and facial at the spa, then indulge in a delightful breakfast on the rooftop terrace or savor light fare from our restaurant.
Palermo Palazzo Reale-Orleans Station - 20 min walk
Palermo Vespri Station - 25 min walk
Giachery Station - 27 min walk
Restaurants
Buatta Cucina Popolana - 2 min walk
Ai Bottai - 1 min walk
Botteghe Colletti - 2 min walk
La bottega del Mojito - 1 min walk
Nni Franco U Vastiddaru - 1 min walk
About this property
NH Collection Palermo Palazzo Sitano
NH Collection Palermo Palazzo Sitano puts you in a great location, within just a 10-minute walk of Via Roma and Quattro Canti. Guests can visit the fitness center for a workout or grab a bite to eat at Ristorante, which serves local cuisine and is open for breakfast and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights.
At a glance
DONE
Hotel size
86 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting rooms
Conference center (753 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1800
Terrace
Library
Fitness center
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
26-cm LCD TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Ristorante - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 21.50 for adults and EUR 19 for children
Children & extra beds
Rollaway beds are available for EUR 30.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the local rating authority.
Also known as
CityLine Hotel
Hotel Palazzo Sitano
Palazzo Sitano
Palazzo Sitano Hotel
Sitano
TOP CityLine Hotel Palazzo Sitano
TOP CityLine Hotel Palazzo Sitano Palermo
TOP CityLine Palazzo Sitano
TOP CityLine Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo
Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo, Sicily
Hotel Palazzo Sitano
NH Collection Palermo Palazzo Sitano Hotel
NH Collection Palermo Palazzo Sitano Palermo
NH Collection Palermo Palazzo Sitano Hotel Palermo
Frequently asked questions
Does NH Collection Palermo Palazzo Sitano offer free cancellation for a full refund?
Yes, NH Collection Palermo Palazzo Sitano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Palermo Palazzo Sitano?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at NH Collection Palermo Palazzo Sitano?
Sorry, there's no onsite parking at NH Collection Palermo Palazzo Sitano.
What are the check-in and check-out times at NH Collection Palermo Palazzo Sitano?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at NH Collection Palermo Palazzo Sitano and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near NH Collection Palermo Palazzo Sitano?
Yes, Ristorante offers local cuisine.
What's the area around NH Collection Palermo Palazzo Sitano like?
NH Collection Palermo Palazzo Sitano is in Palermo Historical Center, a short 3-minute walk from Via Roma and 6 minutes' walk from Quattro Canti.
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Reviews
NH Collection Palermo Palazzo Sitano Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.4
Location
8.2
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as extremely good, delicious, and fantastic. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Breakfast
Service staff
Location
Bed
Room
Bathroom
Restaurant
Reviews
Verified
8/10 Very good
Feb 22, 2026
Good location, check in was easy. Rooms is clean and it has everything i needed.
RETNO
RETNO, 2-night trip
Verified
10/10 Exceptional
Mar 2, 2026
Staff is so helpful, beds were comfortable and room was calm and lovely. Best hotel I've stayed aT! Centrally located, beautiful, easy to walk everywhere and the breakfast is so good we never ate anywhere else. Seriously fabulous breakfast buffet!
julia
julia, 4-night trip
Verified
10/10 Exceptional
Jan 16, 2026
The staff were extremely helpful and the location was very convenient to the major sites in the area.
We enjoyed the bountiful breakfast and the clean room.
Arthur Steven
Arthur Steven, 4-night trip
Verified
10/10 Exceptional
Dec 27, 2025
This is one of my our NH favorites—lovely and helpful staff, impeccable rooms and a delicious breakfast buffet in the atrium. And the location is perfect for first-time visitors.
Pavel
Pavel, 3-night trip
Verified
8/10 Very good
Nov 6, 2025
Pleasant room, excellently situated in heart of old town, breakfast extremely good - great staff
Sarah
Sarah, 3-night trip
Verified
10/10 Exceptional
Jul 31, 2025
Great location, a pleasure to stay at
Robert L
Robert L, 5-night trip
Verified
10/10 Exceptional
Aug 17, 2025
Beautiful hotel.
AHMED ADEL MAHM
AHMED ADEL MAHM, 1-night trip
Verified
10/10 Exceptional
Aug 13, 2025
Great location. Friendly staff. Comfortable beds.
Lora
Lora, 2-night trip
Verified
10/10 Exceptional
Aug 21, 2025
Loved my room with the balcony!
Paola
Paola, 1-night trip
Verified
10/10 Exceptional
Sep 4, 2025
Loved it! Very convenient spot
Lora
Lora, 2-night trip
Verified
10/10 Exceptional
Jul 11, 2022
A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!
Vasiliki
Vasiliki, 3-night trip
Verified
10/10 Exceptional
May 14, 2025
great staff, great service, they take care about every detail, fancy and elegant rooms, perfect housekeeping,
very good breakfast, breakfast service did a very good job, very friendly and helpful, reception service absolutely top, great people!
Christian
Christian, 4-night trip
Verified
10/10 Exceptional
Aug 13, 2025
NH Collection Palermo was fantastic! Perfect location, welcoming and helpful staff, and a beautifully comfortable room. The only minor drawback was parking, but everything else more than made up for it. Highly recommend!
Andrea
Andrea, 2-night trip
Verified
10/10 Exceptional
Sep 10, 2025
What a lovely hotel. I love my balcony view. They made sure all was running perfect for me there. Made feel really good. Left with great memories.
Paola
Paola, 1-night trip
Verified
10/10 Exceptional
May 9, 2025
The hotel was excellent. It is located on a bust, dirty street which was quite loud well into the night 2am and later.
Mike
Mike, 2-night trip
Verified
8/10 Very good
Dec 30, 2025
Hotel is in a great location, central to everything and walking distance. Newly refurbished so nice and modern. We had two single rooms which were a great size ! Balcony to the street as well. Only negatives were the showers in both our room were Luke warm and not even hot. Breakfast, the coffee , hot water machine is very noisey and doesn’t heat the water up, stays luke warm.
I would highly recommend this hotel, was central to everything. Both our single rooms also had wheelchair accessible showers and toilet.
Preetam
Preetam, 3-night trip
Verified
10/10 Exceptional
Jul 7, 2025
A week in Palermo
This is a really lovely hotel in an amazing street in Palermo. It’s made up from three properties one of which was a monastery. The staff are really lovely the breakfast was excellent and the air conditioning was superb which was fabulous as the temperature was so high. We did the bus tour and visited the cathedral which was amazing. We also did the Mafia tour which was fascinating.
Isabel
Isabel, 7-night trip
Verified
8/10 Very good
Sep 26, 2025
Beautiful property, very comfortable room regarding space, bed & temperature. We had a junior suite with balcony. Housekeeping staff needs a bit help. Each day we had to go to the front desk for items they forgot to restock. Otherwise, nice location.
Kathleen
Kathleen, 6-night trip
Verified
6/10 Good
Nov 5, 2025
Very Bad gym
Spa was closed and nobody told is while or after booking
Very friendly
Arian
Arian, 2-night trip
Verified
10/10 Exceptional
May 28, 2025
We had a three night stay in May 2025. Check in was easy and after a small glitch in the room we were immediately moved to another room on the same floor. Staff were friendly and helpful. Location is excellent as a jumping off point. Only element missing might be a nice spot outdoors for an evening or happy hour beverage (rooftop or outside in front of the hotel).
Jodi
Jodi, 3-night trip
Verified
8/10 Very good
Jul 10, 2025
Solid hotel choice
Overall, we had a nice stay. The staff was very warm & welcoming. We opted to stay in a Jr Suite, which was quite nice. And, unlike all of the other hotels we stayed in while visiting Palermo, this one has decent WiFi and exceptional air conditioning. My only complaint is that the gym and steam room are not currently operational, despite their website claiming otherwise. It is highly likely that we would stay here again, just wish they had an honest/accurate website.
Edgar
Edgar, 3-night trip
Verified
8/10 Very good
Aug 4, 2022
Location was good. WiFi was spotty.
Anthony
Anthony, 3-night trip
Verified
10/10 Exceptional
Jul 15, 2022
Love Palermo
Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received.
Would recommend for sure and would return.
Zena
Zena, 2-night trip
Verified
6/10 Good
Jul 14, 2022
The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good.
Meredith
Meredith, 2-night trip
Verified
4/10 Fair
Sep 19, 2025
After experiencing their wonderful property in Taormina, this hotel was a big letdown. The staff was unfriendly and at times outright rude. Access is very inconvenient—there’s no way to arrive by car, and guests are left to walk at least three blocks with luggage, as the hotel offers no assistance or service to help. Yes, it’s on the main street in Palermo, but that’s about the only positive. Breakfast was just average with limited options, and the night staff in particular were unhelpful and unpleasant. Overall, not what I expected from an NH Collection property.