Nice and helpful staff
Overall the facilities are ok but the flushing of the toilet wasn't strong enough
Not many options of restaurants around but you can try using deliveroo to get what you wanna eat
真实旅客
2 晚行程
Expedia真实住客点评
8/10 很好
2015 年 8 月 2 日
Good
Good
Chun Hong
Hotels.com真实住客点评
8/10 很好
2013 年 10 月 3 日
Sunny
Hotels.com真实住客点评
6/10 好
2025 年 7 月 24 日
OK but noisy
Hotel was clean. Nice shower gel and shampoo.
Room was spacious. No air conditioning. With window open for air the room was noisy from the traffic until around midnight! Not ideal. Our room 39 had a very musty smell in bathroom. Imagine had had water issues in past.
Susan
Susan,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
Happy enough
Very pleasant stay. Good location for Durham. Reasonably priced with the option of leisure facilities.
Martin
Martin,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Excellent stay at Hotel Ballentine
Jon
Jon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
A few issues
No sign showing where reception is. Smell of drains in room. Toilet flush not very effective. Untidy wires hanging from tv.
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Nice stay
Pleasant one night stay in the area seeing friends. Hotel nice clean and comfortable bed
Kerry
Kerry,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
A bit worn out and expensive
The hotel is a touch worn down. I booked mainly to use the Gym. If you book through a 3rd party there is a charge of £15 per session to use the gym. A small charge would be acceptable but that’s ridiculous.
Andrew
Andrew,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Philip
Philip,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
Clean and comfortable
Room and everything in it was clean. There was a smell of stale smoke in the room when we arrived. We mentioned it at reception on our way out and receptionist said she'd get some airfreshioner. Smell wasn't so noticeable when we came back in later. Bed was comfortable
Mary
Mary,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Nice, clean room with everything that we needed
Jennifer
Jennifer,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
Hotel presentation did not live up to expectations comparing website vs reality, no mention of charges for the gym, until you receive the confirmation email
Ian James
Ian James,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
edward
edward,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
Good hotel,just very disappointed in terms of having to pay an additional £15 to use the gym facilities as when I booked it I always use the gym included filter for my bookings,not sure who’s at fault here the hotel or hotels.com,the hotel told me it was because I didn’t book directly with them ☹️☹️☹️
Tom
Tom,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Mustafa
Mustafa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Callum
Callum,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
A great experience
Great positive experience. The room was every thing I needed and the staff were very helpful. It was great to have the spa next door which is why I came to this hotel
Bev
Bev,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 22 日
Not worth the money
Uncomfortable bed, noisy room upstairs when they walked around my light shade was constantly rattling
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
Good basic stay
Simple overnight stay. Clean room. Breakfast is quite limited but fine. EV charging was excellent
Anthony
Anthony,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
eduardo
eduardo,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 5 日
Not as expected
A little run down, dated. Double bed was two singles pushed together and you could feel it. Windows only opened a couple of inches and it was a warm night, no ac or fan. Cars racing on streets outside so not quiet. Ok at a push but unlikely to return
Craig
Craig,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Staff was very friendly and helpful. The hotel was clean and in a quiet location.