Mugenzaka by Tranova puts you just a 5-minute drive from Shibuya Crossing and Roppongi Hills. Apartments feature bonuses like washing machines, refrigerators, and microwaves. The property is just a short walk to public transportation: Shibuya Station is 8 minutes away.
Mugenzaka by Tranova puts you just a 5-minute drive from Shibuya Crossing and Roppongi Hills. Apartments feature bonuses like washing machines, refrigerators, and microwaves. The property is just a short walk to public transportation: Shibuya Station is 8 minutes away.
At a glance
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Property size
10 apartments
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10:00 AM
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Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
No onsite parking available
Kitchen
Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Bathrooms
Shower/tub combination
Towels provided
Shampoo
Toilet paper
Hair dryer
Laundry
Washing machine
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No elevators
Smoke-free property
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
10 rooms
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
MugenzaMu
Mugenzaka Tokyo
Mugenzaka Apartment
Mugenzaka Apartment Tokyo
Frequently asked questions
Are pets allowed at Mugenzaka by Tranova?
Sorry, pets aren't allowed.
Is parking offered on site at Mugenzaka by Tranova?
Sorry, there's no onsite parking at Mugenzaka by Tranova.
What are the check-in and check-out times at Mugenzaka by Tranova?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.
Does Mugenzaka by Tranova have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.
What's the area around Mugenzaka by Tranova like?
Mugenzaka by Tranova is a short 8-minute walk from Shibuya Station and 10 minutes' walk from Shibuya Crossing.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.0
Amenities
9.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 31, 2026
Great location, everything walking distance, also we had trouble with our pictures of our passports going through, but they emailed us and they were able to solve it.
denisse
denisse, 6-night trip
Verified
10/10 Exceptional
Oct 25, 2025
It was clean and spacious with good amenities in a quiet neighbourhood and convenient for the station too!
Michael
Michael, 4-night trip
Verified
10/10 Exceptional
Apr 4, 2026
Spacious apartment w/ private main bedroom. 3 good sized beds. Loved the location, easy to walk to Shibayu. Easy check in and beautiful apartment with cherry blossoms right out our window Quiet and clean w washing machine . No iron. Two great restaurants ( one across the street and one down the street) Family mart walking distance for egg sandwiches and coffee shop next door. Highly recommend. Would come back
chri
chri, 3-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Great room, felt very safe, you say curated, heavy duty door with great bed. Very secure location with security code and elevator
Gilberto
Gilberto, 4-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Good service apartment. Well equipped. Great location.
Walloce
Walloce, 3-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Our room was very clean and comfortable. The instructions to retrieve the key was simple to understand. This hotel was situated in a very nice location as we were able to walk to Shibuya within 15 minutes. Having a 7/11 down the street was very nice. I highly recommend.
Maritza
Maritza, 3-night trip
Verified
8/10 Very good
Oct 27, 2025
Walking distance to shibuya station however, not an easy walk with luggages due to the hills and stairs. Overall, place was clean and modern.
Colleen
Colleen, 1-night trip
Verified
6/10 Good
Jan 28, 2026
There is no staff on site. But they do respond rather quickly to messages prior to and during the stay. The location is convenient and there’s a 7/11 right around the corner which is great. The room was a pretty good size for being in Tokyo too! Cleanliness was okay, and they have washer/heater which was great. Only thing I would’ve appreciated would be more accommodation for late checkout and receiving a little bit of mail while I stayed since there are mail boxes for each apartment.
Ivana
Ivana, 4-night trip
Verified
6/10 Good
Jan 19, 2026
Check in was a bit too complicated. There was a problem with them receiving my information in a timely manner. The physical check in was an adventure as well. We felt like we were on a treasure hunt for the key. Our transportation drivers both to and from the hotel could not easily find the building and could not park on the street. So we had to haul our luggage to and from the hotel for a block both times. The people who have the restaurant under the hotel are rude and we decided not eat there because they seem to dislike the people staying at the hotel for some reason. We were good guests, quiet and respectful so there is no reason for the restaurant people to be rude. The rooms were nice and clean. It was difficult to figure out how to have hot water consistently. The cleaning staff was friendly.
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2025
We loved this hotel. Good location. Nice and comfortable room. Clean and quiet.
Arturo
Arturo, 5-night trip
Verified
10/10 Exceptional
Oct 30, 2025
This is a functional place. Very clean and all items needed for a comfortable stay we stayed twice on this trip. I’d recommend this
Ranjit
Ranjit, 4-night trip
Verified
10/10 Exceptional
Jul 15, 2025
Highly recommend. Everything is walking distance, would definitely stay here again
Matheus
Matheus, 6-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Clean room,quite and nice home.
Thurein
Thurein, 4-night trip
Verified
10/10 Exceptional
Aug 4, 2025
Perfect stay
We had an incredeble stay in a quite roomy (for japan) aparent. It’s well kept, clean, and in a cosy quiet neighbourhood just a few minutes walking from Shibuya center.
Highly recomend!
Håkon
Håkon, 9-night trip
Verified
8/10 Very good
Aug 18, 2025
The apartment was very clean and comfortable. The only things I would suggest improving are the couch, as it was stained and a bit dirty, and the lock box for the key, which was a bit confusing.
Erica
Erica, 6-night trip
Verified
10/10 Exceptional
Aug 25, 2025
To wait till last minute just to release the address is simply not mindful of the requirements of international travelers. Adresses are required for Japan entry purposes. I don’t see any reason to withhold that till last minute. Check in procedures are not required in advance but the actual address to help with logistics and planning and for Japan visitor entry.
Thomas
Thomas, 4-night trip
Verified
10/10 Exceptional
Aug 15, 2025
This a great apartment for a family of 4. the space is tight since it is optimized for bed. But the plus of having a washer and a kitchen is a huge plus. We could travel light knowing that we could wash clothes. The apartment is very clean and well maintained with enough towels and napkins for us. The management company is very helpful and always provides prompt responses. The entry exit process was very well explained and seamless. A 11 mins walk to Shibuya station with a slight hill climb may be the only point to consider if you cannot walk. A 7-eleven store right by the apartment is very convenient.
Ranjit
Ranjit, 2-night trip
Verified
2/10 Poor
Feb 21, 2026
Looks very different from the pictures
YOUJIN
YOUJIN, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Stanza pulita ordinata con tutto. Aggiungere una asciugatrice poi sarebbe perfetto!
Bel quartiere bella struttura.
Francesco
Francesco, 3-night trip
Verified
8/10 Very good
Jan 5, 2026
아이 둘과 지냈는데 생각보다 역에서 거리가 조금 있었으나 조용하고 편하게 지냈습니다.
Seokyoung
Seokyoung, 4-night trip
Verified
6/10 Good
Oct 14, 2025
Lo primero que debo decir es que este alojamiento no es un hotel, es más bien un Airbnb con un check-out a las 10:00 am.
Tuve una mala experiencia con la dirección, ya que cuando colocas el nombre del supuesto hotel (como ellos lo llaman), te manda a una calle paralela.
Llegué tarde de la noche al punto que indicaba el mapa y duré alrededor de 40 minutos buscando y preguntando a personas alrededor y nadie conocía el nombre del alojamiento. Escribí un mensaje a un número de WhatsApp y contestaron un día después :/ .
Luego de todo ese tiempo sin resultado, gracias a una de las varias personas locales a las que me acerqué, encontré una que tomó su celular con el mapa y me ayudó a buscar y, luego de 15 minutos, finalmente encontramos el susodicho "hotel". (Hasta la persona estaba confundida). Solo imaginen tener un vuelo largo para luego tomar un tren y, cuando finalmente crees que todo va bien, estás en la calle a medianoche buscando el alojamiento sin una recepción y sin nadie que te conteste. :/
A todo esto le agrego que hay hoteles de verdad más cerca de las estaciones y cruce de Shibuya a un precio mucho mejor. Solo tienes que darte una vuelta por un par de ellos y preguntar.
Así que toma todo esto en cuenta antes de reservar.