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Hotel Mundo Maya Chichén Itzá

3.5 star property
Suburban hotel in Chichen Itza with restaurant and bar/lounge

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Photo gallery for Hotel Mundo Maya Chichén Itzá

Aerial view
Exterior
Exterior
Restaurant
Interior
Enjoy your visit to Chichen Itza with a stay at Hotel Mundo Maya Chichén Itzá. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge, and a terrace.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • ATM/banking services
  • Concierge services
  • Wedding services

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
  • Flat-panel TV
  • Premium bedding
The current price is CNY775
CNY938 total
includes taxes & fees
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View | Premium bedding, down comforters, desk, laptop workspace

Standard Room, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, down comforters, desk, laptop workspace

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down comforters, desk, laptop workspace

Junior Suite

Highlights

Balcony
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Premium bedding, down comforters, desk, laptop workspace

Presidential Suite

Highlights

Balcony
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed
2 bedrooms
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 5 min drive - 2.9 km
  • El Caracol - 8 min drive - 5.3 km
  • Pyramid of Kukulkan - 9 min drive - 3.2 km
  • Court of the Thousand Columns - 9 min drive - 3.2 km
  • Cenote Ik kil - 10 min drive - 6.4 km

Restaurants

  • ‪Taco Maya - ‬7 min drive
  • ‪sac be h - ‬10 min drive
  • ‪Pueblo Maya - ‬7 min drive
  • ‪Chilam Balam - ‬10 min drive
  • ‪Hacienda Xaybe'h D'Camara - ‬7 min drive

About this property

Hotel Mundo Maya Chichén Itzá

Enjoy your visit to Chichen Itza with a stay at Hotel Mundo Maya Chichén Itzá. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge, and a terrace.

At a glance

DONE

Hotel size

    • 144 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Spa services
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Front entrance ramp
  • Lowered electrical outlets in bathroom
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Gafsacomm Chichen Itza Tinum
Hotel Gafsacomm Chichén Itzá Hotel
Hotel Gafsacomm Chichén Itzá Tinum
Hotel Gafsacomm Chichén Itzá Hotel Tinum

Frequently asked questions

Is there a pool at Hotel Mundo Maya Chichén Itzá?

Yes, there are 2 outdoor pools.

Are pets allowed at Hotel Mundo Maya Chichén Itzá?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Mundo Maya Chichén Itzá?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Mundo Maya Chichén Itzá?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Mundo Maya Chichén Itzá and nearby?

Hotel Mundo Maya Chichén Itzá has 2 outdoor pools and spa services, as well as a garden.

Are there restaurants at or near Hotel Mundo Maya Chichén Itzá?

Yes, there's an onsite restaurant.

Does Hotel Mundo Maya Chichén Itzá have any outdoor private spaces?

Yes, every room features a balcony.

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Hotel Mundo Maya Chichén Itzá Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
Julio A, 1-night trip

10/10 Exceptional

I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special. The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes. Looking forward to returning soon
Samantha, 1-night trip

6/10 Good

This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
Claudia, 1-night trip

10/10 Exceptional

Very comfortable and relaxing stay.
Ana, 1-night trip

10/10 Exceptional

Muy bien la habitación, cama muy confortable. En el restaurante muy buen servicio, amables y buena comida.
cesar, 1-night trip

10/10 Exceptional

Instalaciones limpias, seguras, un lugar privilegiado para el descanso a minutos de las ruinas de Chichén Itzá,cuenta con transporte a la ruinas y a la estación del Tren Maya, a escasos tres minutos del Museo de Sitio. Excelentes precios, y restaurante nos deleita con platillos tipicos de la región muy deliciosos por cierto, precios bastante accesibles. El personal en general es bastante educado y empatizo. Estupendo, estupendo hotel y mi estancia de lo mejor, excelente.
ROCIO, 1-night trip

10/10 Exceptional

Me encantó todo, el personal súper amable en todo momento
Vero, 1-night trip

8/10 Very good

Personal muy amable, la comida está rica, tienen la opción de snacks en el área del “bar” lo que recomendaría es que en la tienda del hotel tengan un poco más de opciones de alimentos. En general la gente muy atenta y amable, todo está nuevo, la alberca está climatizada. Tiene traslado del tren Maya al hotel de cortesía (hay que avisar en taquilla y ellos llaman) además del hotel te pueden llevar y recoger del sitio arqueológico y al cenote por un costo muy razonable La pasamos muy bien.
Barón, 1-night trip

10/10 Exceptional

Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
emilio, 1-night trip

10/10 Exceptional

Great property close to chicken itza with shuttle to the ruins( $100 pesos per person). The personal is very attentive and always ready to help and accommodate any need you have) restaurant is beautiful amd the menu is complete. Breakfast the best!
Ernesto, 1-night trip

10/10 Exceptional

Goed Engelssprekend personeel (zeldzaam in Mexico), zeer uitgebreide menukaart, lekker eten, natuur in hotel is heel mooi, kamers met uitzicht op het zwembad zijn een aanrader. Het hotel ligt wat afgezonderd maar biedt vervoersmogelijkheden voor wie niet met de auto is. Wij waren met de auto en er is veel gratis, beveiligde parking. Het personeel is uiterst behulpzaam en vriendelijk. Restaurant van hotel is eveneens een aanrader!
Jan, 1-night trip

10/10 Exceptional

This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
Ronald, 1-night trip

10/10 Exceptional

Grata experiencia

Una excelente experiencia , el hotel esta precioso, el personal muy amable , la comida del restaurante de gran Calidad. Una grata experiencia, dense la oportunidad de conocer este excelente hotel
Precioso recibidor
Jorge, 2-night trip

10/10 Exceptional

Todo un hotel espectacular, nosotros fuimos en plan de ver qué tal, y nada le Pide a los hoteles de 5 estrellas. Nos encantó. Todos los acabados y lo limpio que es. Lástima que nadie va y se hospeda ahí. Está para irse unos 3 días para disfrutar las pirámides de Chichén Itza más descansar después de visitarla. Hay más ruinas al rededor.
selene, 1-night trip

10/10 Exceptional

Supero mis espectativas!!! Es una propiedad casi nueva (Jun 2025). Instalaciones acogedoras, de buen calidad y tipo resort. A pesar de contar con un solo restaurante a la carta ...los alimentos tienen un sazón y sabor espectaculares, esos panes de sabores (bolillitos) y la mantequilla...que barbaros!!! Podría comer solo eso en todo el día (no exagero) el gimnasio, la alberca de adultos, temazcal, área de eventos al.aire limpio etc ... fabulosos! Las habitaciones son de 5 estrellas. Pero lo más importante, la atención y servicio del personal ... Brutales !!! Se esmeran para hacerte la estancia lo mas placentera posible. Cuentan con transporte en cortesía de la estación de tren al hotel y de regreso. El traslado a la zona arqueológica tiene costo de $100 por persona viaje redondo. Las amenidades del baño, de primera y orgánicas.. Algunas oportunidades: falta personal, ya que no hay quien te tome la orden en área de alberca. El depósito de $1000 por habitación por estancia es innecesario, ya no se usa. Deberían aceptar más formas de pago de los consumos internos. Deben considerar incluir el servicio en la cuenta con el pago con tarjeta, ya que de verdad la atención es mucho mejor que en resorts de gran turismo y no suempr.se cuenta con efectivo para dar en efectivo.
Lobby
Alimentos
Spa
Jose Alfredo, 1-night trip

10/10 Exceptional

the hotel and staff are excelent but the access to arrived its terrible
MIREYA, 1-night trip

10/10 Exceptional

Excelente servicio y comida
JOSE, 1-night trip

10/10 Exceptional

Excelente el hotel, te dan transporte gratuito de la estación del tren maya al hotel, pero el único inconveniente es que si no llevas auto, para trasladarte a las ruinas, al pueblo y sus alrededores, tienes que pagar por persona el traslado de $100.00 y te llevan en las vans del hotel, solo por ese detalle, de lo demás perfecto para disfrutar el hotel.
Miriam, 1-night trip

10/10 Exceptional

Great place very clean and beautiful and the staff exellent
odilon, 1-night trip

6/10 Good

No volveremos nunca a esta cadena de hoteles

El personal no está capacitado, muchísimo tiempo para hacer el check in, muchísimo más para el check out, mil explicaciones sin sentido…. El servicio de alimentos y bebidas malo y completamente fuera de precio, todo demasiado caro y no tenían la mitad de la carta.
jimena, 1-night trip

10/10 Exceptional

Este hotel supero por mucho mis expectativas, excelente desde el diseño arquitectónico hasta cada detalle. El personal es excelente, tanto en el hotel como en el restaurante. Y la alberca muy agradable para nadar y pasar un buen día solo o en familia. Todo muy limpio y de la mejor calidad. Supera por mucho a los hoteles de la zona
Anali, 1-night trip

10/10 Exceptional

Me gustó todo en ese hotel, el servicio del personal siempre atento y amable, el Restaurant es muy bonito y la comida es deliciosa y los precios muy buenos, la habitaciones muy cómodas y bellamente decoradas las instalaciones, los jardines y albercas son de un hotel de 5 estrellas. Nosotros llegamos en el tren Maya a la estación de Chichenitza donde nos encontramos con la agradable sorpresa de que el hotel proporciona transportación gratuita de la estación al hotel y de regreso. Magnífica experiencia, definitivamente pienso regresar y quedarme al menos 3 días para aprovechar todo lo que ofrece el sitio. Las instalaciones y la transportación gratuita
Reyna, 1-night trip

10/10 Exceptional

Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
Kim, 2-night trip

10/10 Exceptional

My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
Veronica, 1-night trip

4/10 Fair

Location wasn’t clear and the name of the hotel was different.
Andrea, 1-night trip