Hotel tired. Waited 10 minutes for buffet breakfast to be replaced as lady said they had too many pre orders in? Had to ask 3 times for milk and towels as nobody told us on check in that you have to put a sign out to get your room cleaned etc. been 4 times before always fab this time not so good
Sue
Sue,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 24 日
Daniel
Daniel,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
Roy
Roy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Marie-Laure
Marie-Laure,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Lovely Romantic stay
We enjoyed our stay at Bannatyne spa hotel. The executive double room was spacious and relaxing with a queen sized bed. The spa/leasure facilitates were very good. Just a shame we had to pay extra for that.
Andrew
Andrew,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Lilly
Lilly,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Catalin
Catalin,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 9 日
Nice break
Very friendly staff, nice room and comfortable bed. Breakfast was also good, especially the pancakes.
Rachel
Rachel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 16 日
steve
steve,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Georgia
Georgia,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 17 日
DAVID
DAVID,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 18 日
Juliet
Juliet,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 11 月 14 日
I found the lady in the lounge bar rude. I asked it there was any chicken wings and instead of saying no like most customer service friendly people would she was rude.
I paid for executive room, it smelt of dog so had to be moved, the room we when got was half the size and not value for money atall, it was more of a basic room but was told it was executive.
The spa and changing facilities are in urgent need of a refurb. There should also be cleaning carried out whilst people are using it.
Natalie
Natalie,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 8 日
Helen
Helen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 18 日
Mike
Mike,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 14 日
Andrea
Andrea,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 13 日
Outstanding stay
We had a lovely stay from start to finish the hotel was very welcoming, food and room spot on.
Tina
Tina,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 5 日
Isis
Isis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 2 日
This hotel is gorgeous! Food was delicious! Highly recommend.
We had been traveling for 3 weeks in the UK and France. This was the only hotel to provide luggage racks! And not just one, but two! As a senior, having to sit on the floor to locate things in my suitcase each day is not easy. This simple addition was much appreciated. Finally, a facecloth! Two would have been better for two people but I was happy to have one at all. I don’t understand why they are considered a personal item in Europe. Having to travel with a wet facecloth is quite inconvenient and rather ridiculous to this Canadian. So this too, was a very appreciated item.
Shena
Shena,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 7 日
Great service, beautiful property and the access to the health club was awesome.
Clare
Clare,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 8 月 31 日
The hotel is very clean and comfortable and the staff welcoming.
Not sure it is very good value for money though - the shower controls were broken but did function, EV charging was not available at the hotel but a short walk away near the gym/spa, but was even more expensive than chargers at motorway services!
Service at breakfast for anything other than the buffet was a little slow, despite there being very few guests.
Apart from these few niggles we enjoyed our overnight stay.
Malcolm
Malcolm,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 26 日
It’s lovely. Our daughter’s wedding was held here & we stayed the weekend. Everyone was so kind & thoughtful. Daniella, the GM was there for us when needed, so was Sofia & I’m deeply sorry I can’t remember the name of the other girl. She was so attentive & seemed sort of ubiquitous. She was everywhere helping. She was @ breakfast as well as the Montgomerie room.
The elevator was inoperable the last day, we’d luggage bc we flew in from the US. However, two gentleman came up to our room to help bring our luggage down.
Thanks again for taking care on Denille & Robert on their special day & for showing both families a hospitable time.