6/10
We had booked a suite with Jacuzzi for my birthday.
The place is special, very unusual and our room was huge!
But jacuzzi was unusable, empty and with no instructions. When we mentioned it at reception, we got no help or much of an apology. It wasnt worth the extra spend foe this room and left a bitter taste to an otherwise nice experience.
Breakfast was nice, and we were happy to be able to have dinner in the restaurant after a fairly long drive.
Unfortunately , property not contactable on hotels dot com to discuss the issue.
Anne-Laure
1-night trip