Hotel is beautiful and good food. Staff very nice. Great view of Eiffel tower
Some Room can be small
Jennie
Jennie,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 7 月 15 日
Service needs to improve
The check-in process was terrible. We did not get our rooms until way after the 3pm check-in . We booked two rooms, one was ready at 4:15pm and the other 6:30pm. The hotel staff was not accommodating and then when I actually got to the last room it was not the category I paid for. They then proceeded to act like it was when indeed it was not! It was a much smaller room. The hotel is beautiful and the area is great but the service was worst experience I've ever had in Paris. The dining experience was horrible as well. The servers at breakfast got my entire family's order wrong every-single-day! It wasn't just our orders we observed several table complaining about the same thing. Nothing was done to rectify the situation even though we a re Hilton Gold Members.
Deshawn
Deshawn,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
Beautiful place to stay
This was a beautiful hotel. The only problems were the connecting rooms my children shared had no air and the night crew never answered the phone for room service.
Dr. Demi
Dr. Demi,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Enjoyed our stay. Beautiful room and property, the lighting throughout was the only thing I would like different as it was very dark. Room was fantastic just a little on the small side. Restaurants were beautiful and good service and food options.
Jason
Jason,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Dawayne
Dawayne,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Absolutely beautiful hotel with friendly and caring staff. Very convenient location for museums and other sights to see. The restaurant in the hotel had the best food and cocktails I had during my trip.