I have stayed at this hotel several times when I have business in Beijing since it is really close to my office. I always receive warm hospitality and unexpected gifts here. They have prepared some fruit and a panda doll as a souvenir. Thank you for everything during my stay this time.
Hanchung
Hanchung,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 21 日
Nga Yan
Nga Yan,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 26 日
Yilin
Yilin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 16 日
Sau Wun
Sau Wun,2 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 4 月 2 日
Hotels.com customer service is very bad
Hotels.com has not properly forwarded my reservation to the Crown Plaza, and hence the hotel has no record of my booking. The hotel was pretty fully booked by the time check I was trying to check in, hence I was not given the room that I have reserved for and it took more than half an hour to figure out how to handle my check in. I was totally exhausted by the ordeal, very disappointing in deed !!!
Yin Lee Cindy
Yin Lee Cindy,5 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2023 年 5 月 17 日
YU CHEN
YU CHEN,3 晚行程
Hotels.com真实住客点评
6/10 好
2022 年 2 月 8 日
Check Your Shower Head Before Unpacking
We stayed in 1101. Some of my comments may be relevant to this room only.
- Spacious room
- Shower facility was awful: overhead unit not working, handheld unit was hard to fix its position onto the wall holder, and with no adjustable sprinkling mode
- Ordered food delivery, and from lobby to room delivered by a robot, brilliant
- Bedding was good
A bit far from the subway, but it’s super convenient to find food and do shopping because the hotel is connect to the shopping mall. The frontline staff are all helpful and effective. Overall is a good experience!
Wing Cheong
Wing Cheong,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2019 年 4 月 15 日
前台中年妇人态度不好
前台中年的短发妇人态度不好影响整趟旅程观感 The short-haired older woman at the front desk has a really bad attitude that I did not meet in the past 10 years, this may cause my UN-neutral comment