Surrounded by the mountains, Vacancéole - Les Balcons d'Aix offers a serene retreat with ski-in/ski-out access and an indoor pool. Unwind in the steam room or sauna after a day on the slopes, then connect to WiFi from the comfort of your room.
Massif des Bauges Regional Nature Park - 1 min walk - 0.0 km
La Féclaz Tourist Office - 5 min walk - 0.4 km
Chapelle Notre-Dame des Neiges - 6 min walk - 0.6 km
Thermes Chevalley - 38 min drive - 26.5 km
Grand Cercle Casino - 39 min drive - 28.5 km
Getting around
Chambery (CMF-Chambery - Savoie) - 41 min drive
Viviers du Lac Station - 30 min drive
Pontcharra-sur-Bréda Station - 35 min drive
Grésy-sur-Aix Station - 36 min drive
Restaurants
Sir Lam - 30 min drive
Bar & Restaurant Flõ - 30 min drive
Total - 27 min drive
Les Quatres Vallées - 9 min drive
Les Rives Du Lac - 31 min drive
About this property
Vacancéole - Les Balcons d'Aix
Vacancéole - Les Balcons d'Aix allows you more time for skiing with ski-in/ski-out access. Guests can take a dip in the indoor pool, and the sauna makes for a relaxing end to a day on the slopes. Skiers will appreciate access to ski storage.
At a glance
DONE
Property size
71 units
DONE
Arriving/Leaving
Check-in start time: 5:00 PM; Check-in end time: 7:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
DONE
Special check-in instructions
The front desk is open Monday - Sunday (8:00 AM - 11:00 AM) and Monday - Sunday (4:00 PM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Towels and bed linens and end-of-stay cleaning are not included for stays of 4 or more nights. Guests may bring their own towels and bed linens or pay a fee for use during their stay. This property’s cleaning fee may apply if guests choose not to clean the accommodation prior to check-out.
Towels, bed linens, and end-of-stay cleaning are included in the room rate for stays of 1-3 nights. The housekeeping fee will apply for additional cleaning service or towels/linens exchange on request.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Ski
Close to a ski area, ski runs, and ski lifts
Ski equipment rental shops, downhill skiing, and cross-country skiing nearby
Ski-in/ski-out access
Ski storage
Pool/Spa
Indoor pool
Sauna
Steam room
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free self parking on site
Dining
Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 10 for adults and EUR 5.50 for children
Bathrooms
Bathtub or shower
Entertainment
TV with cable service
Laundry
Laundry facilities
Work spaces
Meeting rooms
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 12 per pet per day
1 total pets
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Stair-free path to entrance
Wheelchair accessible (with limits)
Smoke-free property
Services and conveniences
Multilingual staff
Housekeeping (on request)
Luggage storage
Change of towels (on request)
Change of bedsheets (on request)
Location highlights
In the mountains
In a regional park
Things to do
Snowmobiling nearby
Snowshoeing nearby
Mountain biking nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
71 rooms
Fees & policies
Refundable deposits
Deposit: EUR 300 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.95 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5.50 for children
Early check-in can be arranged for an extra charge of EUR 75 (subject to availability)
Housekeeping is available for an extra charge and varies based on length of stay and unit size
Bed sheets are available for an extra charge (or guests may bring their own)
Towels are available for an extra charge (or guests may bring their own)
Children & extra beds
Cribs/infant beds are available for EUR 12.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 12 per pet, per day
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Balcons d'Aix House Les serts
Balcons d'Aix Hotel
Balcons d'Aix Hotel Les Deserts
Balcons d'Aix Les Deserts
Balcons d'Aix House Les Deserts
Les Balcons d'Aix
Vacanceole Les Balcons D'aix
Vacancéole Les Balcons d'Aix
Vacancéole - Les Balcons d'Aix Residence
Vacancéole - Les Balcons d'Aix Les Deserts
Vacancéole - Les Balcons d'Aix Residence Les Deserts
Frequently asked questions
Does Vacancéole - Les Balcons d'Aix offer free cancellation for a full refund?
Yes, Vacancéole - Les Balcons d'Aix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vacancéole - Les Balcons d'Aix?
Yes, there's an indoor pool.
Are pets allowed at Vacancéole - Les Balcons d'Aix?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 12 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Vacancéole - Les Balcons d'Aix?
Yes, there's free self parking.
What are the check-in and check-out times at Vacancéole - Les Balcons d'Aix?
Check-in start time: 5:00 PM; Check-in end time: 7:00 PM. There's a charge of EUR 75 for early check-in (subject to availability). Check-out time is 10 AM. Express check-out is available.
What is there to do at Vacancéole - Les Balcons d'Aix and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for mountain biking. Enjoy a swim in the indoor pool or use the residence's other amenities, which include a sauna and a steam room.
What's the area around Vacancéole - Les Balcons d'Aix like?
Vacancéole - Les Balcons d'Aix is located a short 7-minute walk from Chapelle Notre-Dame des Neiges.
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Reviews
Vacancéole - Les Balcons d'Aix Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.4
Location
8.2
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Aug 29, 2025
Helpfull staff
Nice staff and very helpfull
Henrik Ehlig
Henrik Ehlig, 1-night trip
Verified
8/10 Very good
Feb 27, 2023
Simple and remote place
Aleksander
Aleksander, 3-night trip
Verified
8/10 Very good
Mar 1, 2026
Logement idéalement situé pour passer un agréable séjour, appartement spacieux avec tout le nécessaire
Aude
Aude, 2-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Excellent rapport qualité prix, localisation parfaite en cœur de station et surtout une équipe d’une gentillesse rare!
Jean-Charles
Jean-Charles, 3-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Soirée escale
SEBASTIEN
SEBASTIEN, 1-night trip
Verified
6/10 Good
Dec 27, 2025
La propreté de la piscine
Claire
Claire, 7-night trip
Verified
10/10 Exceptional
Dec 14, 2025
tres bon accueil
spacieux
bien équipé
Valérie
Valérie, 1-night trip
Verified
8/10 Very good
Sep 25, 2025
Calme et confortable
Calme et confortable. En particulier le duplex que nous occupions.
Léa
Léa, 7-night trip
Verified
8/10 Very good
Aug 22, 2024
Bonjour
La résidence aurait besoin dun bon rafraîchissement extérieur
(Gouttières...) sinon des que ns avons un petit problème le personnel est présent....et efficace et sympathique
Caroline
Caroline, 7-night trip
Verified
8/10 Very good
Feb 22, 2024
La résidence est tres calme et agréable, et nous nous y sommes vraiment plus!
L'espace dans l'appartement est généreux pour un logement de station, et le parking est facile et gratuit.
La piscine, tres calme, a ravit les enfants!
L'absence de casiers a ski a été compensée par la large place des palliers environnement sécurisé de la résidence.
Nous avons trouvé un logement propre a l'arrivée et plutot bien équipé (cependant avec le minimum de couverts/vaisselle donc lave vaisselle doit tourner apres chaque repas...)
Le reception est ouverte raisonablement et l'acceuil a été plaisant, patient et professionel tant avec les parents que les enfants qui ont demandé a l'accueil de leur faire de la monnaie pour les jeux presque tous les jours!
machine a laver accessible 24h/24h
Les qq points en moins pour nous ont été :
- pas de communication sur la necessité de porter des maillots de bains en lycra au préalable et pas de vente sur place...il nous a fallu redescendre a Decathlon...quand on vient de l'étranger ce n'est pas forcément évident a anticiper.
- [as d'information préalable sur l'agencement de l'appartement pour anticiper les couchages etc
- pas de boisson/nourriture dans l'espace réception/jeux. Une machine distrutrice pourrait etre facilement installée et serait tres appreciable
- le lave vaisselle du logement lavait tres mal (filtre a nettoyer?)
- pas d'instructions pour le four/micro ondes tres difficile a utiliser...
- mobilier vieillissant meme si fonctionnel
Michel
Michel, 7-night trip
Verified
8/10 Very good
Feb 11, 2024
Agréable appartement mais maintenance à améliorer
Maintenance à améliorer - la clé qui manque, le radiateur h/s, la lampe cassée, la télé qui marche mal,..
Il faudrait demander aux locateurs de signaler les pannes (petit questionnaire)… et il faudrait corriger les défauts dans la foulée.
Jeffrey
Jeffrey, 4-night trip
Verified
10/10 Exceptional
Jan 25, 2024
Bien
Le confort est simple mais le personnel tellement gentil que ca merite 5 etoiles
Literie ok
Coin cuisine ok
Appartement ok
michael
michael, 3-night trip
Verified
10/10 Exceptional
Aug 3, 2023
Super accueil, calme,l'air frais,propreté
Thi hue
Thi hue, 1-night trip
Verified
10/10 Exceptional
Jun 23, 2023
Muy recomendable y buena atención
Gilmer
Gilmer, 1-night trip
Verified
8/10 Very good
Mar 20, 2023
Vacances en mars
Appartement bien agencé, propre et bien situé. Nous avons passé un bon séjour en mars. Seul bémol, il fait trop chaud et on ne peut pas réduire le chauffage, dommage, par contre la piscine est trop froide et trop profonde. Sinon je recommande cet établissement.
Maryse
Maryse, 7-night trip
Verified
6/10 Good
Aug 12, 2022
Mediocre
La chambre était grande, par contre pas de frigo. Donc un peu compliqué dans ce coin de montagne où les restaurants sont chers. Par contre très bien insonorisée, par ailleurs sur 6 jours , trois sans picine pour cause de maintenance…
JEAN FRANCOIS
JEAN FRANCOIS, 6-night trip
Verified
8/10 Very good
Jul 11, 2022
Bien pour un weekend detente à la montagne
Simple et efficace
Audrey
Audrey, 1-night trip
Verified
8/10 Very good
Mar 20, 2022
Séjour aux Balcons d'Aix
Etablissement aux pieds des pistes, vraiment agréable.
etienne
etienne, 1-night trip
Verified
8/10 Very good
Feb 21, 2021
Studio pas confort, frigo très bruyant (on l'entend du lit, pas de séparation cuisine / coin nuit), pas d'eau suffisamment chaude pour profiter du bain. Il faut se charger de descendre les draps et les serviettes a la fin du sejour. Par contre très bien situé, parking gratuit. Pas un séjour horrible en soit mais très déçu pour le prix.
nicolas
nicolas, 1-night trip
Verified
8/10 Very good
Feb 5, 2021
Rien à dire malgré les conditions sanitaires
Dominique
Dominique, 3-night trip
Verified
4/10 Fair
Jan 13, 2021
Prix faible pour des prestations faibles
L'accueil a été cordial. Deuxième étage, ascenseur en panne. Draps fournis mais couverture en laine usagée dans le placard (Pas très hygiénique en pleine période COVID). Un radiateur électrique 1000w pour 20m², trop léger. Une Télévision qui ne capte que C8. Et pas de frigo, ni de coffre fort.
Le prix de 55€ la nuit pour une petite station de montagne est intéressant mais les prestations sont plus proche d'une auberge de jeunesse que d'un Hôtel.
Fabien
Fabien, 3-night trip
Verified
10/10 Exceptional
Jan 4, 2021
Séjour de qualité
Séjour de qualité comme d'habitude
Albert
Albert, 1-night trip
Verified
8/10 Very good
Jan 2, 2021
Séjour à la Féclaz
Séjour bien sympathique aux balcons d'Aix. Résidence située dans le village à proximité (5mn) de tous les commerces et restaurants. Accueil au top.
Nicolas
Nicolas, 3-night trip
Verified
10/10 Exceptional
Sep 18, 2020
Super
Parfait pour une nuit
A proximité d'aix les bains et au calme pour se ressourcer
Alyssa
Alyssa, 1-night trip
Verified
4/10 Fair
Aug 23, 2020
à éviter
Accueil expéditif ,chambre sale ,piscine qui a une mauvaise odeur ... je déconseille et je n’y retournerais jamais