No heating in the room 102 staff acted surprised but when we arrived there a was electric blow heater in the room staff came to check and try to work it twice and it still didn’t told us that they would ring in half hour to check to see if it was working but we had a early flight to catch the next morning went to bed with a hot water bottle . Night porter said we had a heater but I’m sorry when u pay over £100 pound for a night u expect heat in the room to work. Even after u get staff to check it . Simply not good enough especially in march
Grace
Grace,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 28 日
On booking this hotel, it was on the premise that this would have the availability of a transfer to the airport.
On arrival we were pointed to a sign which said this service did now not exist along with a list of taxi firms for us to contact and make our own arrangements.when we arrived at our room, it was freezing and tried to increase the heat but to no avail. They told us that there were small heaters that could be used but they really would not be suitable to heat an entire room.We contacted reception and they came to the room and worked on the heating dial and told us that it would much warmer in 3 minutes. We went to dinner and returned to the room only to find that it was still cold. We returned to reception and they asked if they could give them 10 minutes after which they took us to another room. It was obvious that the heating did not work properly there and they had used a small heater to give us the impression that it was. Very disappointing. We had to get up early for a flight and arrange transport so we just took the the room as there was nothing else available. The next morning we discussed what happen with another member of staff and all they said was that they would have it checked out. At no point did anyone apologies for the inconvenience either that morning or the previous evening. Nor did they advise in advance that this transfer service was no longer available. We would have cancelledSuch an unprofessional set up. A disappointing start to our holidays.
Barbara
Barbara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 16 日
Yes
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 16 日
Cercanía al aeropuerto
Salvador
Salvador,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 14 日
Clean room, comfortable bed, adequate for overnight stop-over
John
John,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 6 日
Handy location and transfer to airport was convenient. The pub was nice and cozy.
Ricards
Ricards,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 5 日
Adam
Adam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 27 日
Lorraine
Lorraine,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 26 日
Tired, dreary, not good enough. I stayed in room 209 and the bed was simply a disgrace. Made up of 2 single mattresses, one about 15 years old and the other one in its 80s. Sagging, springs sticking out, quite simply unacceptable.
There was no hot water in the shower, the place desperately needs a revamp, it’s old, tired and dirty in places.
Won’t be staying again.
Gareth
Gareth,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 21 日
Clean room food in restaurant good just the breakfast let it down. Hit food limited and some was cold
Jason
Jason,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 16 日
Philip
Philip,4 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 9 日
The female staff member was very welcoming and attentive throughout our stay. Room was very clean and was nice to have a bath. Location wise was 5 minute drive from Airport for our early flight. Night Porter ensured we had a good stay upon check out. Would stay again.
Colin
Colin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 8 日
Our stay was room only due to early airport start.
Hotel staff lovely & helpful. Hotel warm & everywhere very clean.
Bed extremely comfortable & a great shower.
Pearl
Pearl,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 21 日
Craig
Craig,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Isabelle
Isabelle,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 2 日
Judy
Judy,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 30 日
The property was excellent. The staff we're friendly, helpful and curteous. Highly recommended