The stuff are very friendly and helpful, they seems to know you very well! The atmosphere is quite good, we all love the collection and the service. The room is very clean and sweet, however, the hot water was not so hot when we had shower at night, but it became hotter in the morning.
Chun-Chi
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Superbe s
Superbe séjour dans ce bel hôtel TUGU, de l’accueil parfait aux nombreux services, spa, petit déjeuner, bar et restaurants. Personnel très agréable et professionnel.
De plus l’accès en 5mn à la gare et l’hôtel idéalement situé en plein centre et à quelques minutes des principales visites de Malang.
Nicolas
Nicolas,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Amazing
We loved the hotel. The vibe of the hotel is beautiful. The staff super helpful and nice. The food is absolutely amazing and was our favorite!
Emplacement top : 5 min de la gare à pieds, hôtel magnifique, on ne sait pas si on est dans un musée ou un hôtel.
J’ai essayé 2 restaurants de l’hôtel, les 2 était parfaits. Petit déjeuné top !
Massages au spa très bien.
La chambre (j’avais la moins chère de l’hôtel) était décevante : fenêtre donnant sur un mur, chambre petite.
Marc-Antoine
Marc-Antoine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Incredible staff. Couldn’t have done more for us. The ambience of the hotel is relaxing and welcoming. Couldn’t recommend enough.
Jessica
Jessica,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Erwann
Erwann,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
chin siong
chin siong,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Kazuhiro
Kazuhiro,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Kazuhiro
Kazuhiro,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 28 日
I would Tugu over Grand Mercure
Very good experience!
Tanveer
Tanveer,14 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 6 日
We have been staying here often and can recommend without hesitation. The staff are wonderful and make our stays a joy.
Chaitanya
Chaitanya,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
This is an outstanding Hotel! By far the best and nicest hotel we have stayed at in Indonesia. It is filled with fascinating antiques. The staff bends over backwards and the food in the restaurant was excellent with a huge selection. One person in our party had to go to the hospital and the hotel could not have been more helpful accommodating. They let us feed the fish and the rooms even have a beautiful bathtub.
Isabel
Isabel,4 晚结伴旅行
Orbitz真实住客点评
8/10 很好
2024 年 12 月 25 日
Need put a brighter light in the room
Chef
Chef,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 11 日
Good Stay
Overall the stay is very good. The hotel environment + design is very unique and unusual. Special mentioned the front desk Ms Anita and restaurant Melati Ms Ratina for their friendly and extreme good service rendered to us during the stay.
Henry
Henry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 1 日
Linda
Linda,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 10 月 25 日
WH
WH,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 21 日
Very nice hotel with lovely staff. The art and antique collection is amazing. Highly recommended
Peter
Peter,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 12 日
Tugu Hotelnis an exceptional place to stay. Right in the middle of Malang this is an oasis of quietness, friendlyness and unprecedented hospitality. Beautifull decorated restaurants, great food and a superb staff. Thank you for everything.
WH
WH,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 8 日
Hotel Tugu Malang has been my go to hotel to stay for very long time. Lovely and friendly service, good foods,
Agus
Agus,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 1 日
A jewel of East Java. Staying at Tugu is an experience in its own right … with an internationally important art collection on display, a feature pool, afternoon tea, a fine cocktail bar and dining options on site. Truly the most attentive staff and helpful staff. My one suggestion is to better inform guests of breakfast options available to them … although priced differently (but still reasonably) the a la carte is a substantially different offering for European guests compared with the buffet. An all round exceptional and memorable experience.