The staff at the hotel were excellent, informative, pleasant throughout our stay. The amenities and location was excellent. The rooms were dated and in need of an update.
The spa was great and the attendant was excellent and always pleasant.
Hugh ww
Hugh ww,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 26 日
Utsikt mot bergen
Camilla
Camilla,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Tim
Tim,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Elegance abound
Located just outside St Moritz in a nice town. We had dinner just down the street, a fabulous breakfast in the hotel and left for the Bernina train back to Italy. Would love to explore Switzerland more in the future. The hotel is classy and elegant with great views and just a quick bus to downtown St Moritz
Frederick
Frederick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 8 日
An excellent stay!
It's been nearly six months since my wife and I stayed at the Schloss Hotel & Spa Pontresina and I still find myself thinking about this wonderful hotel and spa!
The staff was so welcoming and friendly. Truly professional. I loved the old world charm of the hotel and dining areas. All of our meals were excellent and the service was outstanding!
The concierge and front desk staff were so accomadating, friendly and professional. The concierge gave us excellent information on the hotel's amenities and the town of Pontresina.
The maitre d' and dining room staff were also outstaanding!
And of course. the snow coverd winter view from the hotel was incredibly beautiful!
Joseph
Joseph,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
The hotel is only 80m from a bus stop which you can take to St Moritz. Room was clean and tidy. Reception staff extremely helpful.
Ian
Ian,2 晚行程
Wotif真实住客点评
8/10 很好
2025 年 8 月 2 日
Alles gut!
Fabian
Fabian,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 1 日
This property is in a quaint town surrounded by mountains. it's a 15 minute walk up a slight hill from the train station (if you don't have a car although i believe there is easy parking too). The room we stayed in was in the lower ground floor although still had beautiful views of the river and mountains. Rooms didn't have aircon but leaving the window open did not create any noise. The spa was fantastic and a welcome addition after a day of hiking. It was very spacious and plenty of room for people to relax in between steam room of ice buckets. The breakfast was plentiful and had sufficient vegan options too. Highly recommended
Tracey
Tracey,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Flott eldre hotell. Fin spa avdeling
Erik
Erik,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
GIORGIO
GIORGIO,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Marco at the front desk was extraordinary … so helpful and gracious! Thank you Marco! Breakfast was great! Loved the pool and playroom for the kids… 5 stars!!
Colleen
Colleen,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 19 日
PETROS
PETROS,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 18 日
Spa is amazing
It’s a little old and run down. We had a great stay though. The spa is amazing!
Dane
Dane,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 18 日
Ravi
Ravi,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 15 日
Altehrwürdiges Hotel in bester Lage, Saubere Zimmer mit super Aussicht.
Dominik
Dominik,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 14 日
Simon
Simon,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 7 月 13 日
Saubere Unterkunft. WC Bürste schon bei Ankunft kaputt. Beim Spa wird zu viel versprochen, im Wirlpool ist es kalt und die Düsen funktionieren nicht.
Melanie
Melanie,4 晚浪漫旅行
Ebookers真实住客点评
6/10 好
2025 年 7 月 12 日
Kelly
Kelly,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Cecilia
Cecilia,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Michel
Michel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Very nice, affordable and clean hotel. We enjoyed our family stay with 2 adjoining rooms facing the river. Breakfast was very nice and the hotel was close to everything for us. The convenience to the bus stop was super!
Rodiana
Rodiana,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 28 日
What an amazing hotel. Breakfast was amazing, the spa is beautiful. just 10 min from St Moritz if you plan to visit.