Nestled in the mountains, Spa & Wellness Hotel Diament Ustron offers a serene escape. Enjoy breathtaking views from the terrace, unwind at the spa with a massage or manicure/pedicure, and let kids have fun at the playground and arcade/game room.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pool
Spa
Parking available
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Free children's club
Ski storage
Fitness center
Sauna
Steam room
Free use of bicycles
Self parking
For families (6)
Children stay free
Children's pool
Children's club (free)
Playground on site
Refrigerator
Cable/satellite TV service
The current price is CNY621
CNY621
CNY695 total
includes taxes & fees
May 17 - May 18
Why we love this property
Work and wellness blend
This hotel balances business needs with a full-service spa experience. Meeting rooms support work goals while massages, facials, and a sauna restore balance.
Dining delights
This hotel boasts a restaurant, cafe, and bar for culinary variety. Guests can fuel their mornings with a delicious buffet breakfast.
Mountain spa retreat
The full-service spa offers daily treatments, hot stone massages, and couples rooms. A sauna, hot tub, and garden create the perfect mountain wellness escape.
Roman Catholic Church of St. Clement - 5 min drive - 2.4 km
Playground at the Amphitheatre - 5 min drive - 3.4 km
Getting around
Katowice (KTW-Pyrzowice) - 113 min drive
Ustron Zdrój Station - 19 min walk
Ustroń Brzegi Station - 20 min walk
Wisła Jawornik Station - 21 min drive
Restaurants
Dwor Skibówki - 10 min drive
Zbójnicka Chata - 10 min drive
Zajazd Pod Równicą - 2 min walk
Karczma Góralska - 18 min walk
U Janeczki - 3 min drive
About this property
Spa & Wellness Hotel Diament Ustron
Bring the kids when you stay at Spa & Wellness Hotel Diament Ustron, and they can enjoy the free kids' club. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials, or mani/pedis. An indoor pool, a bar/lounge, and a fitness center are other features.
At a glance
DONE
Hotel size
44 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in time starts at 4 PM
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (PLN 25 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Playground
What to do
Pool table
Mountain biking nearby
Skiing nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Free bicycle rentals
Pool loungers
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in lobby
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Grab bar near toilet
Room amenities
Be entertained
Plasma television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Turndown service
Bed sheets provided
Freshen up
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: PLN 6.30 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 75 for adults and PLN 75 for children
Children & extra beds
Cribs/infant beds are available for PLN 19.0 per day
Rollaway beds are available for PLN 195.0 per day
Parking
Self parking costs PLN 25 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.
Also known as
Spa & Wellness Hotel Diament
Spa & Wellness Hotel Diament Ustron
Spa Wellness Diament
Spa Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa Wellness Hotel Diament
Spa & Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa & Wellness Hotel Diament Ustron Hotel
Spa & Wellness Hotel Diament Ustron Ustron
Spa & Wellness Hotel Diament Ustron Hotel Ustron
Frequently asked questions
Does Spa & Wellness Hotel Diament Ustron offer free cancellation for a full refund?
Yes, Spa & Wellness Hotel Diament Ustron does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Spa & Wellness Hotel Diament Ustron?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Spa & Wellness Hotel Diament Ustron?
Sorry, pets aren't allowed.
Is parking offered on site at Spa & Wellness Hotel Diament Ustron?
Yes. Self parking costs PLN 25 per night.
What are the check-in and check-out times at Spa & Wellness Hotel Diament Ustron?
You can check in starting at 4 PM. Check-out time is 11 AM.
What is there to do at Spa & Wellness Hotel Diament Ustron and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Spa & Wellness Hotel Diament Ustron also has an indoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Spa & Wellness Hotel Diament Ustron?
Yes, there's an onsite restaurant.
What's the area around Spa & Wellness Hotel Diament Ustron like?
Spa & Wellness Hotel Diament Ustron is a short 6-minute walk from Leśny Park Niespodzianek and 4 minutes' walk from Pijalnia Wód.
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Reviews
Spa & Wellness Hotel Diament Ustron Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
8.8
Location
8.0
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Aug 6, 2023
Very nice place for relaxing, beautiful views
Joanna
Joanna, 3-night trip
Verified
10/10 Exceptional
Aug 6, 2023
It was nice
Tomasz
Tomasz, 1-night trip
Verified
4/10 Fair
Jul 1, 2024
Not worth the money we paid
We had to change our room as we found a cockroach walking on the furniture towards a plate with food. In the next room we found spiders and the sink was cracked. The food and its variety at the breakfast refers to a 3 star hotel. A plus for kids animators
Verified traveler
1-night trip
Verified
8/10 Very good
Feb 28, 2023
Alles ziemlich gut!
Helmut
Helmut, 2-night trip
Verified
6/10 Good
Sep 24, 2019
Hotel i obsluga ok.
Wladyslaw
Wladyslaw, 2-night trip
Verified
8/10 Very good
Jun 9, 2019
Bardzo fajny hotel również dla rodzin
Bardzo miła oraz sympatyczna obsługa, zawsze gotowa nieść pomoc.
Piotr
Piotr, 1-night trip
Verified
10/10 Exceptional
Jun 4, 2019
Świetny hotel w urokliwej okolicy
Świetna obsługa, czyste i ładne pokoje, smaczne śniadania, zadbana i czysta strefa basenowa, piękna okolica. Serdecznie polecam pobyt w hotelu Diament.
Elzbieta
Elzbieta, 1-night trip
Verified
8/10 Very good
Feb 5, 2019
zima
niezłe miejsce, ale zimno w pokoju
Verified traveler
1-night trip
Verified
8/10 Very good
Feb 3, 2019
Fajny hotel
Duży hotel, przyjazny rodzinom z dziećmi, wiele atrakcji dla maluchów. Pary i single mogą trochę być zmęczeni ilością dzieci. Piękna okolica i widoki, myślę że wiosną i latem szczególnie będzie to urokliwe. Niezły basen, małe jakuzzi, dobrze nagrzana sauna.Śniadania typowe, bez rewelacji, ale nie można narzekać. Bardzo dobre dania serwowane w restauracji. Personel się stara i reaguje na uwagi. Minusem jest brak kosmetyków, np.żeul do kąpieli na cały pobyt, a tylko na powitanie, w 4 gwiazdkowym hotelu to dziwne.
Izabela
Izabela, 6-night trip
Verified
6/10 Good
Feb 2, 2019
Nie przyjeżdżaj przed remontem hotelu **** !!!
Ogólnie pozytywnie. Jedzenie, SPA, basen i fitness club ok, ale stan 4 gwiazdkowej części hotelowej tragiczny. Termostat od kaloryfera odpadł, lampka nocna poraziła mnie prądem, drzwi kabiny prysznicowej ledwo wiszące.
Andrzej
Andrzej, 4-night trip
Verified
6/10 Good
Jan 18, 2019
Tom
Brak klimatyzacji w czterogwiazdkowym hotelu! W pokoju brak husteczek ,a wydawać się mogło że to oczywiste . Szlafroki na basen nie dość że w opłakanym stanie to jeszcze nie można wypożyczyć za kaucją tylko płacisz i to nie tanio. Kto daje te gwiazdki?
Verified traveler
6-night trip
Verified
6/10 Good
Oct 8, 2018
ogólnie średnio.
Mam uwagi co do następujących spraw: przy śniadaniu za mało obsługi (nie nadążają), jakuzzi za małe na tak duży hotel, płatny parking przy drodze to porażka, płatne szlafroki to chyba żart.
Wlodzimierz
Wlodzimierz, 2-night trip
Verified
6/10 Good
Aug 1, 2018
Basen niezbyt duży i bardzo głęboki - na całej powierzchni 166 cm (poza brodzikiem dla dzieci). Długi proces meldowania, doba hotelowa rozpoczyna się o godz. 16:00. Na śniadaniu trudno znaleźć wolny stolik, obsługa nie nadąża z ich sprzątaniem. Sprzątanie pokoju polegało tylko na wyrzuceniu śmieci - nawet łóżka nie zostały zaścielone. Balkon duży ale oddzielony od innych tylko szybą, co nie daje nam prywatności.
Dorota
Dorota, 1-night trip
Verified
8/10 Very good
Jul 29, 2016
Duzo ludzi = sezon = duzo dzieci /
BRAK KLIMATYZACJI W POKOJU W HOTELU 4* (???)
Jacek
Verified
4/10 Fair
Jan 5, 2016
Nytårs ferie
Ankom til Hotellet, som var booket med Panorama Udsigt, men udsigten bestod af udsyn til en Betonvæg samt Parkerings plads.Værelserne var ikke rene, skadedyr på værelserne.Personalet kunne ikke Engelsk, dog fik de fat i en mannager, som kunne lidt gebrokkent Engelsk.
Not Provided
Verified
4/10 Fair
Jan 5, 2016
Nytårs ferie
Meget dårligt. Ankom og havde booket værelse med PANORAMA udsigt, udsigten var en betonmur ud mod parkeringsplads. Hotellet gav ingen informationer på Engelsk.Badeværelserne var ikke rene, mange dyr på værelset.Håber Hotel. com besigtiger dette Hotel.
Not Provided
Verified
10/10 Exceptional
Dec 16, 2015
Udany weekend we dwoje
Bardzo przyjemny pobyt zarówno na wypad we dwoje jak i z rodziną. Wygodny, ładnie urządzony, czysty pokój, przyjemne spa, również zachowana czystość. Bardzo dobrze wygłuszony pokój - pomimo imprezy w restauracji i pokoju na parterze, nie dochodziły do nas hałasy. Bardzo ładna lokalizacja z widokiem, zaraz obok pijalnia wody i dom zdrojowy więc jak nie ma śniegu można spędzić czas na uzdrawianiu ;). Bardzo dobra baza wypadowa do zwiedzania regionu - Wisła, Szczyrk, Cieszyn, Żywiec. Gorąco polecam.
Marta
Verified
4/10 Fair
Aug 31, 2015
Reklamacja
Zarezerwowany miałem pokój Panoramic dla 2 os. na 1 noc. Niestety, pokój nie był adekwatny do standardu hotelu 4*, mianowicie w łazience w rogu kabiny prysznicowej znajdowała się pleśń, w pokoju brakowało wyposażenia dla drugiej osoby (jedna filiżanka), materac był zbyt duży w stosunku do stelażu łóżka co powodowało iż frontowa deska nie była przymocowana do łóżka a była jedynie o nie oparta, wbrew opisowi pokoju brakowało minibarku (była pusta szafka) natomiast w hotelu Diament 3* minibarek był na wyposażeniu pokoju. Byliśmy w innych hotelach sieci Diament i nie mieliśmy żadnych zastrzeżeń co do pokoju/hotelu. W tym przypadku przy wymeldowaniu złożyliśmy pisemną reklamację.
Michal
Verified
8/10 Very good
Jul 21, 2015
Mieszkałem w odnowionej części 4* ale te gwiazdki jednak na wyrost. Duży plus za świetne śniadania, jednak pozostałe posiłki radzę spożywać "na mieście".
Pawel
Verified
8/10 Very good
Jun 17, 2015
Nature
Pretty good location if you like to be in the nature, surrounded by Mountains. Very good breakfast and serviceminded personell. Only disappointment there was no aircondition. The room became pretty hot
Magnus
Verified
10/10 Exceptional
Feb 21, 2014
Would visit it again
Everything was okay expect 2nd day when I went back to my room, it looked like someone was in my room but no room service was done. They did offer an upgrade free of charge after I spoke to them which was nice touch....