Friendly staffs with charming smiling face, and responded to request with high efficuecy. Room is trendy and clean, and I got a free English newspaper. Breakfast at the garden is simply spectacular!
jc liu
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Old but still holding its charm
An old hotel but holding its charm.
Has a wide variety of foods during breakfast time.
surely will come back.
Ika
Ika,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Great value for money and great staff
Mustafa
Mustafa,2 晚结伴旅行
Wotif真实住客点评
10/10 绝佳
2025 年 2 月 21 日
Nature meets comfort
Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.
Indira
Indira,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 25 日
We stayed here in 2019 and we stayed again 2024 the placed was not keep up and the property was run dow. I would not go back and will find other places.
Lisa
Lisa,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 23 日
Could be better
It’s my favourite hotel but the maintenance is not upto the mark. Aircon wasn’t functioning well- room temperature kept going higher inspite of lowering the temperature at the controls. They got to do better if I have to continue my patronage. Service by Mr Dhoni at the restaurant was highly commendable, people like him making me to revisit but the upkeep with the maintenance has to balance. I’m willing to give one more chance- if it remains the same or worsens- I will have to make other choices
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Masaharu
Masaharu,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 28 日
Felix
Felix,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 23 日
Incredible hotel - but give the fish a better tank
Absolutely amazing stay
Hotel is just beautiful.
I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7
thats not how they live in real life.
I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions.
Marjolein
Marjolein,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 8 日
Worth the price
Kamar bersih bagus
Namun hotel bangunan tua
Ada bath tub di kamar tapi airnya terlalu pelan untuk mengisi
Menu breakfast mostly traditional
Harga sangat ok utk fasilitas
Maria
Maria,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 6 日
Staff were so welcoming. They always had a greeting or a smile. All were very helpful including recommending trips for a day away like visiting mount Bromo.
Abhiramy
Abhiramy,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 23 日
Keisuke
Keisuke,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 19 日
Wilson
Wilson,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 11 月 8 日
The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.