I was stuck at Buenos Aires airport due to the National strikes. I went online and made a last-minute booking. I arrived at the hotel but the lady who was at Reception did not want to open the gate for me as she said I didn't have a reservation. The more I tried to explain to her that I only made the booking an hour ago (she spoke no English), the less she wanted to let me in. I even showed her my reservation on my phone but she kept on shaking her head. I explained that I paid an that I'm not leaving and I have nowhere else to sleep. Eventually she let me in only to show me how she has no reservations. Again, I insisted and showed her my booking again. Finally she phoned someone and said all was okay. I think that is a bad first impression. Even if you are not sure if I have a booking, have the courtesy to let me in at least and THEN check. Or even offer me a room since you are afterall a hotel. Anyway, the hotel itself was comfortable but not sure if it is that special. I could hardly get hot water and I missed small things in the bathroom like body-lotion (I had no luggage). It served the purpose but not sure I will come back if I had a choice.
Riette
1 晚行程
10/10
Lovely hotel. Great service. Quiet room in the back opening on to the garden. The room has a water boiler - great for making coffee or mate AND a little refrigerator. We didn't use either much, as breakfast was included and the coffee was decent. Also teas and hot chocolate.
The only slight difficulty was that to get to San Telmo (for many of the milongas) we had to cross 9 de julio. It's 17 lanes including busses and cars, so it's quite a feat.
WIFI was slow and spotty - our experience all over Buenos Aires.
真实旅客
6 晚浪漫旅行
4/10
Hotel bonitinho, mas extremamente barulhento, colchão velho, staff com boa vontade, mas sobrecarregado. Café da manha satisfatório, mas nada de mais. Fiz reservado de quarto triplo, me colocaram num duplo e não tive outra opção. Não recomendo mesmo.
真实旅客
2 晚浪漫旅行
10/10
EL area no es muy segura pero el hotel es muy lindo y nos atendieron re bien
Maureen
2 晚浪漫旅行
10/10
Nice hotel in the middle of the city.
Room was good , but the bed was uncomfortable
Hans Peter
2 晚浪漫旅行
10/10
Youzhu
2 晚行程
8/10
Muy bueno!!! No mucho más ya que mi estadía fue de un día
真实旅客
8/10
Nos hospedamos en la habitación "Alma" muy amplia, bien equipada, limpia, la ducha es excelente. Bien aislada del sonido y la temperatura exterior, inclusive de la luz, fue muy bueno el descanso. Le faltaba un poco de calidez a la decoración a ni gusto..
Fernando
10/10
tiptop
Christoph
10/10
I have
Christoph
8/10
Hotel y atención excelente.
Leandro
10/10
Hermoso hotel, baño moderno, detalle de cafetera. Personal muy amable. Lo recomiendo, volvería.
Susana
8/10
Great service, friendly people, also allowed earlier check-in and later check-out.
Martina
8/10
Sylvain
10/10
Virginie
8/10
Fantastique hôtel, enfin maison ancienne de charme, à recommender !
Fabienne
8/10
Boede på dette hotel i 3 dage og havde en rigtig god oplevelse. Venligt personale, trygge omgivelser og en ok morgenmad. Det er et lille hotel og der er meget hyggeligt.
Ville helt sikkert anbefale det til andre.
Pernille
10/10
The place was unique and quaint and charming. I would absolutely go back. I loved the staff and the vibe!
Irene
10/10
A very quaint, comfortable and friendly place near some good restaurants and centrally located between San Telmo and Recoleta. The staff was extremely friendly and helpful. The hotel itself is a nicely designed one-year-old renovation of a 19th century building. The owner is a trained occupational therapist, so the comfort and design are well thought out. Very modern, tasteful appointments and the breakfasts were great too. You won't be disappointed! Thomas.
Thomas
10/10
Nice quiet hotel with helpful staff. 1 out of 4 spoke English but did their best to communicate and help us out
Anders
10/10
Beautiful hotel and great service. Breakfast options are limited, but by no means bad. Would definitely go back.
真实旅客
8/10
Minha primeira experiência de hospedagem no bairro Montsserat. Apesar de minha preferência por San Telmo, este também é um bairro tradicional e agradável de se frequentar. Quanto ao Hotel, possui funcionários muito atenciosos e disponíveis para nos atender. A decoração é muito bonita, com objetos antigos e o típido "fileteo" argentino. Possui pequenos jardins com muito verde. Juntando esses lugares com a tranquilidade do lugar, temos a sensação de estar descansando em casa. A internet é de boa qualidade. O café da manhã muito saboroso é o típico de Buenos Aires, composto de produtos de muito boa qualidade, mas sem a grande variedade que costuma ser oferecida em hotéis do Brasil.
真实旅客
10/10
Super nice and cozy and elegant at the same time! Very very pet friendly - my Maine Coon just loved the patio! :)