Booked room with view on arrival was asked to pay extra almost 500 gbp for same room which was already booked
Parking was over priced
Air conditioning was faulty asked to have it checked the guy came out twice and still didn’t work gave up trying in the end
Breakfast was good staff were very polite
House keeping was excellent kept the room spotless and always worked around us
Valet service was slow and no way of asking the car to be bought up whilst you make your way down to collect have to go there and then wait 10 mins for somebody to collect your car and the parking charge was 320 gbp for 5 days
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 17 日
Very nice and clean hotel, recommended to all
ZAHID
ZAHID,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 17 日
Nice rooms and clean env
Abdullah Salman
Abdullah Salman,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 8 日
Waleed
Waleed,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 1 日
Very Bad service & No room cleaning service
I don't know how this Hotel got 5 Star Hotel!!!!!
Mohammad Rayhan
Mohammad Rayhan,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 31 日
Sheik
Sheik,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 24 日
Good job!
Highly recommend!
Taufiq
Taufiq,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 9 日
Great hotel
Khalid
Khalid,4 晚行程
Expedia真实住客点评
6/10 好
2024 年 8 月 15 日
The reception did not have any English speaking person. Although I booked in advance I was told that there was no room available.
Fathima
Fathima,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 13 日
TAYSEER
TAYSEER,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 15 日
zoheir
zoheir,15 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 9 日
ماشاءالله فندق في المستوى
wiam
wiam,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 3 月 28 日
Raisa
Raisa,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 3 月 25 日
Fint hotell med dårlig lokasjon
Fint hotell veldig fornøyd uten om lokasjon
Vi måtte vente lenge på bussene av og til 30 minutter
真实旅客
8 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 3 月 23 日
Mariya
Mariya,5 晚行程
Expedia真实住客点评
2/10 很差
2024 年 3 月 14 日
Stayed here twice. First time was OK. Second time nasty room and horrible customer service.
Abdulaziz
Abdulaziz,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 3 月 2 日
This Hotel is a hidden gem.
Out of ALL the hotels we stayed at from the IHG coll3ction, this one tops the list.
Hands down 10 out of 10.
Will mos def return.
Faysal
Faysal,9 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 18 日
Azat
Azat,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 2 月 12 日
Omar
Omar,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 2 月 11 日
I booked the hotel because they had pool
And it was not even working
Staff don’t speak English , room was clean.
Arif
Arif,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 2 月 6 日
It was comfortable but shuttle service need to be more frequent and drivers need to be friendly.
Aasia Razzak
Aasia Razzak,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 2 月 1 日
ALIREZA
ALIREZA,3 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 1 月 8 日
Daniyal
Daniyal,8 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 7 日
Great hotel that offer free transportation to kaaba. It takes 6 minutes by bus. Decent breakfat and multiple restaurants around the area. The gym open at noon and closes around midnight. Downside there are too many children in the gym which is distraction. Also, there are good coffee shop and souvenir shops inside the hotel . I highlly recommend this hotel.