A very well run hotel. Good staff in the main and nice facilities.
Our room, 255 needed a bit of a refresh however, faulty take lamps, faulty bath tap, small amount of mould in shower and a damaged bath surface.
真实旅客
3 晚行程
8/10
Brian
1 晚行程
10/10
Really kind, helpful staff & room is lovely & has a big bed. Grounds and building are beautiful
Thank you
Julie
1 晚商务旅行
10/10
Kieren
1 晚行程
8/10
Lesley
1 晚结伴旅行
8/10
Enjoyable couple of nights. Friendly staff. Comfortable surroundings. Very large hotel so not one for boutique feel.
真实旅客
2 晚行程
10/10
Paul
1 晚商务旅行
10/10
Gideon
2 晚行程
10/10
Birgitte L.
3 晚商务旅行
10/10
Excellent accommodation- guest at a wedding and everything was arranged excellently
Grace
2 晚行程
10/10
Thoroughly enjoyed our stay, the staff were very friendly & couldn’t have been more helpful. Facilities were excellent throughout but the only criticism I do have is the food at breakfast. Although there was a great selection to be had the cooked food section was cold on both days we were there.
Apart from that I would recommend the hotel with it’s exceptional facilities!
Linda
2 晚行程
10/10
Alison
2 晚行程
10/10
Paul
1 晚行程
4/10
Spa was amazing and the building is something else.
But the bed was harder than concrete and the kings restaurant was appealing for the price steak meal will cost you £40 for something worth £19
真实旅客
1 晚行程
10/10
The fitness facilities are top class
David
1 晚商务旅行
10/10
Very good Hotel. Check in was excellent, the lady on the desk extremely helpful. Beautiful champagne bar and everywhere was in good condition. The room was spacious, the bed enormous and the shower and bath brand new.
Staff in the bar and elsewhere were excellent.
Michael
1 晚行程
6/10
Janine
1 晚行程
10/10
Lovely hotel and really helpful and friendly staff. Food was really good and the atmosphere was really relaxing.
Rachael
2 晚行程
10/10
Loved it and will bring golf clubs next time! The only thing I’d say is the spa treatments are mega expensive and the pool needs to advertise when the busiest times are as children started having swimming lessons late afternoon which spoilt the tranquility after that…
Claire
1 晚行程
10/10
Hotels was nice, little bit of a maze to find the room but the rooms were clean and in good condition, few things lacking;extra pillows, towels and water in the room.
But all around a nice plac, will visit again.
I must also compliment the hotel staff, from the cleaners to reception all were super friendly and went the extra mile for greetings.
James
1 晚行程
10/10
We visited Old Thorns for a wedding event, but from the little time we had to explore the resort and being impressed, we will be looking to return again.
Prakash
1 晚家庭旅行
10/10
Great spacious rooms, clean facilities and fantastic banqueting venue. Shame the golf course was closed because it was under maintenance during our weekend stay. Would have loved to have got a round of golf in.