Our stay at Fredrick’s Hotel and Spa was absolutely awful. The property is extremely old and smells unpleasant from the moment you walk in. The room reeked of damp feet and stale air, and everything felt neglected and unclean.
The beds and pillows must be from the 1920s — thin, lumpy, and impossible to sleep on. The windows and blinds were covered in cobwebs and dead spiders, clearly untouched for ages. The doors looked damaged and patched up, and the room keys didn’t even have keychains.
Cleanliness was shocking. The “fresh” towels had hair on them, and the toilet had years’ worth of scale — clearly they’ve never heard of descaler. The ventilation didn’t work, so the room was stiflingly hot at night, even with the window open.
The mini bar was completely empty, and although there was a capsule coffee machine, no capsules were provided — not even one. Downstairs, the bar didn’t have a milk frother for coffee, which says a lot about the attention to detail here.
The spa, which is supposed to be the highlight, was freezing cold. The door between the indoor and outdoor pools doesn’t close properly, so the whole area was drafty — both my husband and I caught a cold after using it. Only two out of four pool jets worked, the steam room has apparently been out of order for weeks, the lounge cushions were full of mould, and several showers were broken.
This place needs a complete renovation and proper management. It’s falsely advertised as a luxury spa hotel.
