In the heart of Quebec City, Hotel Ermitage offers a charming retreat. With in-room WiFi and multilingual staff, you'll feel at ease exploring Château Frontenac and Quebec City Town Hall nearby.
Quebec City Convention Center - 5 min walk - 0.5 km
Château Frontenac - 7 min walk - 0.6 km
Getting around
Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive
Quebec Palace Station - 12 min walk
Quebec Sainte-Foy Station - 24 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive
Restaurants
McDonald's - 6 min walk
La Bûche - 2 min walk
Cochon Dingue Rue Saint-Jean - 4 min walk
1608 - 5 min walk
La Maison Smith - 4 min walk
About this property
Hotel Ermitage
Hotel Ermitage puts you in a great location, within just a 10-minute walk of Grande Allée and Château Frontenac. This Victorian hotel is also within a 15-minute walk of Quebec City Town Hall and Quebec City Convention Center. Fellow travelers like the helpful staff and location.
At a glance
DONE
Hotel size
10 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (CAD 25 per night)
Onsite parking limited
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Traveling with children
Children stay free (see details)
Services
Multilingual staff
Porter/bellhop
Virtual front desk
Facilities
1 building/tower
Built in 1840
Victorian architecture
Accessibility
3 stairs to reach property
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Housekeeping on request
Local maps
Fees & policies
Parking
Uncovered self parking costs CAD 25 per night
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
Property Registration Number 2026-08-31, 063210
Also known as
Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City
Frequently asked questions
Does Hotel Ermitage offer free cancellation for a full refund?
Yes, Hotel Ermitage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ermitage?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ermitage?
Yes. Self parking costs CAD 25 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Ermitage?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What's the area around Hotel Ermitage like?
Hotel Ermitage is in Old Quebec, a short 6-minute walk from Château Frontenac and 4 minutes' walk from Grande Allée. Travelers say the area is walkable and good for shopping.
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Reviews
Hotel Ermitage Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
9.4
Location
7.8
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Location
Parking
Service staff
Bathroom
Lobby
Bed
Shower
Elevator
Restaurant
Reviews
Verified
10/10 Exceptional
Mar 22, 2026
The room very clean staff very polite and i have a lot restaurants near the hotel bar etc.
jean claude
jean claude, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Very nice room and bathroom! Right beside lots of restaurants and shops, 5 min walk to the carnival
Kaylee
Kaylee, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Very good location.
Dolina
Dolina, 3-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Beautiful stay. Perfect location and friendly staff as well.
Nicolas
Nicolas, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2025
The hotel was a great location for sightseeing in old town Quebec City
Colleen
Colleen, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Good location, clean, easy to checkin and checkout
Hatef
Hatef, 2-night trip
Verified
8/10 Very good
Jan 2, 2026
Nice room and clean
Jane
Jane, 1-night trip
Verified
8/10 Very good
Oct 20, 2025
The property is excellently located. There are lots of shops, bars and restaurants just minutes away.
Robyn
Robyn, 3-night trip
Verified
10/10 Exceptional
Oct 14, 2025
Charming and perfectly located, the Hotel Ermitage was in an excellent location in Old Quebec!
Rick
Rick, 5-night trip
Verified
10/10 Exceptional
Dec 6, 2025
We enjoyed the location. Our room was delightful although it was cold and we could hear everyone above us. But that had a certain charm to it. Beds were very comfortable.
Connie
Connie, 2-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Very nice, spacious room! Perfect location, excellent staff. Small fridge and microwave provided. Would have been great if they provided some better seating options - really just beds and a desk.
Michael
Michael, 2-night trip
Verified
8/10 Very good
Jul 20, 2025
Great location.
Nancy
Nancy, 1-night trip
Verified
8/10 Very good
Nov 2, 2025
Location was great. Rooms were dated but ok for the price. Cleaning staff did not speak English or French.
Christine
Christine, 3-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Clean rooms, good communication. In old town, very walkable!
Jan
Jan, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Fun in Old Quebec
Very nice place, very quiet and it’s in the very center of all, near all the great attractions and restaurants… the only thing is that there is no parking available…
Ray
Ray, 2-night trip
Verified
10/10 Exceptional
May 5, 2025
Great, cozy cute place to stay! Perfect location, we walked everywhere no problem.
Meg
Meg, 3-night trip
Verified
6/10 Good
Oct 12, 2025
Great location, bit of a Fawlty Towers, the rooms are very dated, the room door deadbolt wouldn’t work, sink in the bedroom not the bathroom. Bed was very comfortable and communication was great. Would have no problem staying here again for short stays
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Great location. Ease of check in. Cute hotel
Angela
Angela, 1-night trip
Verified
10/10 Exceptional
May 28, 2025
Cozy, charming, and conveniently located! An older hotel for sure, but everything was in decent condition and clean.
Daisy
Daisy, 3-night trip
Verified
8/10 Very good
Oct 10, 2025
Perfect location for our visit to Quebec City. Walkable to lots of restaurants and attractions. Room was clean and spacious but thin walls. Can hear guests outside the room. Also rooms can do with a bit of updating.
Lisa
Lisa, 3-night trip
Verified
8/10 Very good
Oct 3, 2025
Staff at reception desk friendly and directed us to parking space. Parking convenient behind hotel. Room small but clean. Bed comfortable, bathroom clean, air conditioning great. Wifi sporadic. Good spot for walking around old Quebec
Kathy
Kathy, 2-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Great location. We were on 4th floor, no elevator so required a bit of walking up and down. Easily walkable into all parts of old Quebec City.
Roman
Roman, 2-night trip
Verified
10/10 Exceptional
Nov 24, 2024
The check in process was easy and the place was very cute and clean.
Alyson
Alyson, 2-night trip
Verified
4/10 Fair
Dec 30, 2025
The images on the website did not reflect the property accurately. The room was advertised as having two queen beds, but there was only one. Towels had holes in them and the bathtub was very small.
The room was clean and the staff clearly work hard, but the property feels under-invested and closer to a youth hostel standard. The location was good for us, but overall we were disappointed and felt misled. The hotel was unwilling to acknowledge the discrepancies or offer an alternative room.
mickela
mickela, 2-night trip
Verified
6/10 Good
Sep 24, 2025
I really liked the location for it's proximity to shopping and cultural sites.
I found the room to be in need of an upgrade. The bathroom door was difficult to open as it dragged against the flooring, the room only had one chair to sit in.