Todo muy bien, el personal en general muy atento y amable tratando de hacer lo mejor de la estancia, salvo 2 personas (capitanes de restaurante), que realmente fueron groseros, pero eso no fue impedimento para la diversión
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
La comida es muy rica en todos los restaurantes, el servicio muy bueno por parte de todos. Los cuartos y edificios en general les hace falta una renovación.
真实旅客
7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
Nicole
Nicole,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 20 日
Héctor
Héctor,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Excelente sitio
fausto
fausto,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
FABIAN
FABIAN,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 4 日
真实旅客
4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 1 日
Issues with getting lounges around the pool and at the ocean. People leave their towels on the chairs and never seem to show up. Also towels are hard to get sometimes.
Elizabeth
Elizabeth,7 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 24 日
Pros:
-location of property and views
-friendly staff
-lots of activities offered
-mezcal tasting was excellent
-spa was amazing
-paddle boarding was wonderful with friendly staff
-snorkeling
-buffet food was always good
-loved the jacuzzi tub on balcony and in room
-staff was attentive with drink service in pools and at swim up bar
-lots of musical activities/shows
-gorgeous beach area
Cons
-Room 2123 was very close to nightly entertainment and very loud between the hours of 8:30pm and 11pm. Also the air conditioner noise was loud as well.
-Drinks were hit or miss. If you got a good bar tender then the drinks were amazing.
-The food at the majority of the restaurants
was average at best. Oceana was the exception along with the desserts from Castaway.
-The beach was beautiful and we loved swimming there, but the sand was very coarse and so hot we got burns on our feet. Take flip flops to wear.
-Many of the activities for the spa were not listed online in detail. When asked if we needed to bring anything for our hydro spa experience we were told no (just a swim suit). Unfortunately, the treatment was outside and we needed sun screen and sun glasses prior to continuing our service for our personal comfort.
-It is very difficult to get a chair at the pool or spa unless you reserve chairs with personal belongings before 8am.
-there was a condom wrapper found under our bed
-no bathroom at beach
-see through shower and bathroom with little privacy in room.
Sara
Sara,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 23 日
En general los empleados muy amables ,las vistas y Bahia muy bonito nos hicieron un cambio de habitación por plaga de unos mini insectos que ni ellos sabían cómo se metieron , estaban en todos lados y fue problema general en el área , no se fíen de los horarios de restaurantes en pantallas por qué los cambian . Por la noche buen ambiente , los grupos que amenizan están bien , la comida aceptable , las Toallas urge las cambien y la decoración también .
Jose Enrique
Jose Enrique,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
El hotel rebasó mis expectativas en todo, en atención del personal, alimentos de primerísima calidad, instalaciones de lujo, todo de primera. Hubo solo un detalle que no me gustó, el primer día que llegamos al hotel sufrí el robo de mis anteojos de graduación en el área de albercas, lo reporté con las personas indicadas pero siento que no quisieron checar las cámaras ok staladas en el hotel porque de esaa era pudieron dar con el ladrón y estoy seguro que fue un huésped no personal del hotel.
CARLOS
CARLOS,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 19 日
Facility is a little outdated on the lower end of what you expect from Secrets resorts.
Food was spectacular, staff and service was phenomenal everyone was more than willing to assist you with whatever your need was.
Jorge
Jorge,6 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 18 日
Charles
Charles,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 17 日
A huge beachfront hotel on a very scenic bay. Fabulous service. Large beautiful pools. With the exception of some of the Mexican food, the food was not good. Below what I have experienced at dozens of other all inclusives over many years throughout Mexico. Also not enough focus on the beach, which is absolutely gorgeous. I know that most people prefer being by the pool but many of us do prefer the beach. It’s a long way down to the beach but the main issue there is the lackluster seating arrangements. The beach is massive. Everyone should be able to have an umbrella and an unobstructed water view. I also noticed that while the pools are very large, virtually all the seats were claimed before 7:30 AM. I know this because I paid more for a private swim out unit which is just back from the pool with a Birds Eye view. I saw the seats filling up early each day. I enjoyed the use of the paddle boards on the beach as did others. Also kayaks and sailboats. I went every day to the gym as I always do. The gym could be bigger but fortunately it wasn’t too crowded. In sum, the location is gorgeous. The service is great. I can’t give the resort an overall higher rating given the quality of the food and the beach set up.
Nicholas
Nicholas,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 17 日
I Give it a 4 only because the food sucks so bad. The drinks are very good but the food is pretty bad. Everything else is amazing
Carlos
Carlos,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 16 日
Una experiencia inolvidable en Secrets Huatulco! Desde el momento en que llegamos, fuimos recibidos con un servicio impecable y atención personalizada. Las instalaciones son impresionantes, con habitaciones modernas, limpias y una vista al mar que quita el aliento. El concepto todo incluido supera expectativas, con opciones gastronómicas deliciosas y variadas en restaurantes de alta calidad.
La playa privada es un paraíso, con agua cristalina y actividades acuáticas que garantizan diversión. Además, el equipo de entretenimiento y el personal siempre están dispuestos a hacer que cada momento sea especial.
Y para conocer Huatulco Centro (zona para compras y conocer un poco dinámica local) (10mins de hotel) el taxi externo de/hacia el hotel aproximadamente 15-20dolares
Orlando
Orlando,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Huatulco beach Bahia de Conejos is a relaxed casual atmosphere ideal for low profile visitors wishing to run away from a busy schedule. We enjoyed the "Preferred selection on the rooms and the top tier liquor allowance that comes with it. The waiters and bartenders were absolutely amazing! I wish to have a "Danilo" at my local neighborhood bar. The only downside was the resort time share sales strategy; we were harassed by two sales agents for two days after we were left alone when we explained we were NOT interested in attending the presentation.
Areli
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Yunis Lourdes
Yunis Lourdes,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 12 日
PATRICIA
PATRICIA,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 11 日
We liked everything about this hotel: the service, the dining and the view. We would definitely go back.
Agnieszka
Agnieszka,6 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 9 日
agustin
agustin,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 6 日
Had no issues.
leon
leon,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 5 日
This hotel is at a beautiful location. This is a place where you come to rest. There is no shopping or restaurants close by, you will have to take a taxi to do any of that.
The service is great. I think some areas of the pool need to be maintained better, the tiles are coming off. The mesh of some of the lounge chaises are worn and they seem to be coming apart.
The Oaxacan cuisine restaurant was the best, the rest of the restaurants were OK.
The gym has good equipment with nice views.
Leticia
Leticia,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 2 日
Servicio lento. En los. Restaurantes de especialidad.