4/10 尚可
2025 年 8 月 1 日
Needs new Management!!!!!
Manager was very rude!! I booked 2 night stay and second night we came back from eating and we were locked out of our room. Went to front desk and asked why we were locked out . I showed her that i had payed for 2 nights. She never could figure it out but finally gave me keys to my room. When we’re leaving the next morning she then could find my receipt. Manager came out and was rude like we had done something wrong. Told the other girls she would have to straighten it out. Very unprofessional! Never apologized or nothing. Do better Holiday Inn, Heber Springs , Arkansas!!!
Staci
Staci,2 晚家庭旅行
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