Air condition was not working, no hot water and the ceiling was following down with water!!
Danny
Danny,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 5 日
Miguel
Miguel,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 3 日
Room was below average, no hot water, no water one morning. The buffet is mid/poor. Prices are fine. The staff was friendly.
The grounds and trail are magnificent!
John
John,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 30 日
Richard
Richard,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 30 日
Good jungle setting and pleasant place
Overall Villa Lapas Jungle Resort was a good place to stay. We had 2 rooms with breakfast, but did not pay for the all inclusive stay because we are vegetarian and don’t drink alcohol.
Positives: 1. Front reception staff, restaurant, and housekeeping are all very nice. 2. The setting is beautiful and well designed facilities. 3. The playground was great for our grandson. This was a huge plus. 4. When termites invaded our room the staff helped clean it and gave us a different room nearby. 5. Breakfast was really good! We loved having local food available every morning. 6. Parking is free and available, usually near the rooms.
Negatives. 1. Hot water was inconsistent in both rooms we used. 2. Everything costs extra. We were quoted 29 USD per person to eat lunch or supper. 3. The bridges trail is locked unless you pay a 30 USD fee to have a guided tour. This was a huge disappointment to us. We hike a lot as a family and selected Villa Lapas because of the chance to do some hiking together on the property. It didn’t seem right to charge hotel guests 30 USD per person to go on a hike on hotel property. 4. I’m a birdwatcher but found bird guides outside much more reasonable than the quote the hotel mentioned for me to use the one who comes to the property.
Overall a good stay was good and we enjoyed our trip. We used Viator to book tours in the area, each tour was excellent.
Richard
Richard,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 26 日
Marisol
Marisol,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 25 日
Très bien, l’endroit est magnifique, quelques rénovations s’imposent mais nous avons bien aimé.
Yannick
Yannick,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 20 日
It's nice jungle,peaceful near to the beaches.
Raquel
Raquel,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 14 日
It’s a nice natural setting, but the property is old and run down, needs upgrade. The road to the hotel is bumpy and dusty. No good beaches around. The receptionist lady was busy talking to a colleague for too long when we checked in and we had remind her that we were waiting for her service.
ROMAN
ROMAN,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 8 日
Edgar
Edgar,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 27 日
More power sockets please
Stuart
Stuart,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 17 日
Chambre ayant besoin de rénovation: porte qui ferme mal, peinture, lit à changer
Patrick
Patrick,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 16 日
I loved the staff especially Susana, Adrian, and José...cause they made it absolutely amazing hands down. The store lady Eyleen Loria Sanchez...she was very sweet and friendly, and last but not least Daniela made the stay better with her friendliness. Food was amazing easy 30/10! All in all best expectation and experience I've had!
Josh
Josh,12 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 1 日
Robert
Robert,8 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 30 日
This place was wonderful! This place had a restaurant, a bridge of some historic background, a river, etc. This place was a 10 out of 10 near Jaco, Costa Rica. The staff was amazing and friendly. Near a lot of things to see and discover if you are a tourist! One of the best stays in Costa Rica for the price!
sharelle
sharelle,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 10 月 18 日
The property is very nice and well worth the price. However, all-inclusive should encompass any drink the customer wants, not ones off a certain menu. Also, most all-inclusives are 24-7. I didn’t mind quiet time from 10-6. However, some guests were rude and didn’t care about the rules. In general, a very nice place to stay but need more variety of food.
Andrew
Andrew,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 7 日
This hotel is such a gem! Great value for the price. We stayed with our two young children (6 and 8 years old). It is conveniently located with plenty of parking. Absolutely loved the grounds and walking to breakfast each morning and taking a dip in the pool every afternoon. Would love to stay here again.
Ashley
Ashley,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 4 日
Un lugar sumamente acogedor para disfrutar de una estancia en familia o en pareja como fue nuestro caso!
El Personal en general es sumamente respetuoso, amable y atento
Pablo César
Pablo César,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 9 月 18 日
Good food, well kept property and friendly and attentive staff