No hot water
The door had openings around it so it was possible for insects, reptiles to enter.
Room142
Hot tubs were not hot and dirty
Ginny
1 晚行程
10/10
Jessie
2 晚行程
10/10
Joaquin
1 晚家庭旅行
10/10
Joaquin
2 晚家庭旅行
10/10
eric
1 晚家庭旅行
8/10
Scott
3 晚行程
10/10
Charlotte
9 晚行程
8/10
Beautiful property in a lovely setting. Casita wasn't fancy, but adequate. I enjoyed the restaurant.
Jeffrey
1 晚行程
8/10
Petra
5 晚行程
10/10
Very cool spot. Will be back with my kids and friend with kids. Close to SJ CR easy peasy
Tatiana
1 晚行程
8/10
It was beautiful and had wonderful food, staff was very friendly and acommadating. Water was inconsistent only one day but otherwise was working. I would recommend this for sure!
Olivia Lynn
4 晚结伴旅行
10/10
Nice resort
Natalie
3 晚行程
8/10
Resolvieron bien y de inmediato un problema con la habitación contigua.
Edwin
1 晚行程
4/10
Everything was nice, but de jacuzzi in the room doesn’t work and the staff did nothing about it
Ivan
1 晚行程
10/10
Unique, comfortable place with great walking trails, on-site dining, swimming pools, friendly staff.
Sharon
1 晚浪漫旅行
2/10
Air condition was not working, no hot water and the ceiling was following down with water!!
Danny
2 晚结伴旅行
2/10
Miguel
1 晚行程
6/10
Room was below average, no hot water, no water one morning. The buffet is mid/poor. Prices are fine. The staff was friendly.
The grounds and trail are magnificent!
John
3 晚行程
8/10
Richard
4 晚家庭旅行
8/10
Overall Villa Lapas Jungle Resort was a good place to stay. We had 2 rooms with breakfast, but did not pay for the all inclusive stay because we are vegetarian and don’t drink alcohol.
Positives: 1. Front reception staff, restaurant, and housekeeping are all very nice. 2. The setting is beautiful and well designed facilities. 3. The playground was great for our grandson. This was a huge plus. 4. When termites invaded our room the staff helped clean it and gave us a different room nearby. 5. Breakfast was really good! We loved having local food available every morning. 6. Parking is free and available, usually near the rooms.
Negatives. 1. Hot water was inconsistent in both rooms we used. 2. Everything costs extra. We were quoted 29 USD per person to eat lunch or supper. 3. The bridges trail is locked unless you pay a 30 USD fee to have a guided tour. This was a huge disappointment to us. We hike a lot as a family and selected Villa Lapas because of the chance to do some hiking together on the property. It didn’t seem right to charge hotel guests 30 USD per person to go on a hike on hotel property. 4. I’m a birdwatcher but found bird guides outside much more reasonable than the quote the hotel mentioned for me to use the one who comes to the property.
Overall a good stay was good and we enjoyed our trip. We used Viator to book tours in the area, each tour was excellent.
Richard
2 晚家庭旅行
10/10
Marisol
1 晚家庭旅行
10/10
Très bien, l’endroit est magnifique, quelques rénovations s’imposent mais nous avons bien aimé.
Yannick
1 晚家庭旅行
10/10
It's nice jungle,peaceful near to the beaches.
Raquel
2 晚浪漫旅行
8/10
It’s a nice natural setting, but the property is old and run down, needs upgrade. The road to the hotel is bumpy and dusty. No good beaches around. The receptionist lady was busy talking to a colleague for too long when we checked in and we had remind her that we were waiting for her service.