We were given a room inferior than what we booked. Apart from that breakfast was nice, room was clean. Checked on at 3 but room only available after 4.
Ka Wah
Ka Wah,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 14 日
Pretty good
Stunning location. Room was rather tired but clean. Sky high drinks prices.
j a
j a,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Excellent value inbetween Scarborough and Whitby . If you stay here visit robin hoods bay for lovely cliff walk from bootle hill 5 mile from hotel
Breakfast was excellent and plenty of choice Staff were all polite and helpful
Would definitely stay again
Susan
Susan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 11 日
Hotel is beautiful. Beautiful location and views to die for. Rooms could be doing with an update,but clean enough. Staff cant do enough for you. Only downfall was the drink prices,but on the expensive side .
Donna
Donna,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 4 日
Graham
Graham,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Amazing hidden gem
We stayed for one night and we absolutely loved it. From start to finish the staff were exceptional. We arrived to find this amazing hotel that had such stunning grounds and views. On entering the hotel staff at reception were so helpful and very polite. Our room was overlooking the sea and the grounds. Very large quiet room with all amenities. Beds comfy and room at good temperature. We ventured into the grounds which were breathtaking, this hotel also functions for weddings and I can see why. The views and beauty of this place are amazing. We will definitely be back. The breakfast was very nice with ample choice of full English as well as cereals, pastries and fruit and yogurt. It’s self serve but does have a menu option available. The hotel is on the doorstep of the National trust Cleveland coastal route where we walked and seen over 300seals and my god could you hear them but absolutely amazing experience, there was also some highland cows a few minutes walk from the hotel. Staff at the hotel were very knowledgeable about the hotel and its surroundings and gave us some information about the seals and an alternative route to take to see them closer. We will definitely return as we both loved it so much.
Jaclyn
Jaclyn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 3 日
Heather
Heather,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Rachel
Rachel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Pat
Pat,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Mollie
Mollie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Far far away
Mary
Mary,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 18 日
Not the best
Downstairs entrance hallway is impressive. Although, you have no idea if you're walking into the right place, as there's no signage anywhere on or around the building.
As you travel upstairs to the rooms the decor is pretty shabby for the price. I understand they are doing the rooms up - we had first hand experience of this when they started sandpapering the walls in the room next to us at 7.45 in the morning.
The restaurant food was nice, and the restaurant staff were great. We got lucky being sat next to the window as the rest of the room is really dark and depressing.
It cost us £16 for a large vodka with a splash of soda and a lager. Luckily we had been warned beforehand that the drinks were overpriced, so we only had the one there. It is geared up more for weddings but i can't see guests being happy at paying those prices for what you get as a whole. I wouldn't stay there again.
Laura
Laura,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 17 日
Rooms need updating
We arrived and at first glance it looks very beautiful and the views are picturesque. The room was very different, they was no welcome pack about the locality and little tea coffee etc ,we were disappointed definitely needs upgrading and the TV kept going off on some channels. The breakfast was okay, although it has great potential we will not be going back
Sharon
Sharon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 10 日
Not a bad hotel have had worse staff are nice and friendly food was good
Dawn
Dawn,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 10 日
Man c
Man c,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 30 日
Patricia
Patricia,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 22 日
Worst stay in 2025. Poor service. Poor attitude.
Terrible receptionist who coudnt bring herwelf to smile at arriging guests. Had indifferent attitude.
Both hot and cold.taps in shower produce scoling got water. Unable to take a shower.
Loud wedding music until midnight. Do not stay here unless yoy are part of a qedding party.
This is a wedding venue not a hotel
Lloyd
Lloyd,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Sally
Sally,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 18 日
alison
alison,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 15 日
David
David,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Stay at Grand Villa Hights
Wedding venue took precedence over other guest! No longer bay view restaurant, no golf course does not exist anymore. Gardens closed off to non wedding guests
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
mark
mark,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 4 日
Raven hall
A great place to stay if you're walking or cycling in the area and need a base. I was satisfied with the accommodation for the price and included breakfast. Room we got was at the back, very dated, a bit noisy from the boiler units outside and furniture was uncomfortable. Breakfast was OK.