Chic hotel with great location. We took the suite and surprisingly found that the extended sofabed was a king size comfy one. We very much enjoyed the time we spent in the hotel.
真实旅客
2/10
Had to cancel my trip giving 4 days notice due to my son falling ill. The front office and management showed zero compassion or understanding and would not provide a refund under these exceptional circumstances.
Unbecoming of a supposedly 5 sta property. I would avoid this place.
真实旅客
4 晚商务旅行
10/10
Nathalie
3 晚行程
10/10
Excelente hotel . Serviço de primeira e pessoal de atendimento super simpático , alegre e disponível . Café da manhã muito bom . Voltaria sem dúvida alguma .
Guilherme
4 晚行程
10/10
Very smart, design hotel, clean, friendly and well located.
Jeanette
1 晚结伴旅行
10/10
Excellent personable and attentive service where all our needs were anticipated and taken care of effortlessly
Diamantis
2 晚浪漫旅行
10/10
Delicious breakfasts, friendly staff, gorgeous rooms, and a beautiful view of the Grand Canal. We loved all of the family-owned surrounding restaurants. Steps away from the #2 boat bus line if you prefer to get around that way.
Sharon
6 晚行程
10/10
Angela
3 晚行程
10/10
This was one of the best stays we have ever had in a hotel, from the beautiful location to beautiful hotel and the best staff we have ever come across. Can't speak highly enough of the staff
Sean
3 晚行程
10/10
Great location in a quiet area. Staff were attentive without being intrusive and very helpful. The too and facilities were top notch. An excellent choice
Tom
2 晚行程
10/10
Rachel’s was amazing and very helpful. Attic sweet was perfect and service was impeccable. Concierge went out of their way to get us tickets to the Doges palace and set us up for Gondola rides the following morning. Will definitely suit and stay here again
Douglas
1 晚行程
10/10
Perfect location; Amazing Hotel!
Laura
2 晚浪漫旅行
10/10
Ben
2 晚行程
10/10
Jorge Magno
2 晚行程
10/10
Superb service by the front desk. Very helpful concierge
Akshay
4 晚行程
10/10
nothing to add
Patricia
4 晚结伴旅行
10/10
Excellent service and accommodation
josephine
2 晚家庭旅行
10/10
The overall experience was fantastic transportation seamless staff fantastic one for the diary I will return ❤️
Gary
4 晚行程
10/10
J
1 晚行程
10/10
Troy
2 晚行程
10/10
Don’t go during film festival week, the hotel hosts large parties every night past midday
Michael
6 晚浪漫旅行
10/10
真实旅客
2 晚家庭旅行
2/10
Far from being as expected … rooms are really small and detergent smell all over… don’t expect any perks if you are GOLD member or above
Ahmed
1 晚行程
10/10
Extraordinary boutique hotel with Murano glass and mirrors everywhere! Personable and kind staff. Irene is amazing!