I've used this hotel many times, and this time they gave me a room that wasn't cleaned properly. I spoke to the staff, and they only gave me the manager's card. The manager never answered me.
Miguel
Miguel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Renee
Renee,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Renee
Renee,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
John
John,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 3 日
Terrible Service , I will never go back!!!!
Room was dirty , I asked for room service during the day , nothing happened , asked the front desk why and he rudely told me it is not a 5 star hotel!!!! at night there was a truck outside that was on and noisy and laud. asked the same guy ,he told me that is a normal situation and you should try to sleep with that stupid roaring noise all the night!!!! finally they changed my room but this should have never happened ; attitude of the front desk is terrible.
ALIREZA
ALIREZA,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 30 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
Nice and comfortable place to stay
Good place to stay, friendly staff that were diligent and responsive. Pool and overall hotel upkeep was well maintained. Only disappointed is the shower, didn't have much pressure.
Youa
Youa,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
Family Visit
The staff was friendly and helpful. The hotel was fine but it is a little older facility and could benefit from a remodel. Would stay there again, however.
Kathy
Kathy,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 25 日
Needs updated badly
We always stay at this Hamptons when we visit family. This time we had a room that was very poor in quality. The beds were awful. both of them had a dip in the middle of them. the carpet was well worn and looked dirty. I know the lady at the front desk mentioned that there was an upgrade coming so I don't want to complain to much but it is greatly needed.
When we got there on Wednesday, the pool was down. They weren't able to get it back up and running because they couldn't get a hold of anyone to come and look at it.
Lori
Lori,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 21 日
Hot tub was ice cold
Gasper
Gasper,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 18 日
Terrible night
Every noise dog barking kid running up and down halls knotting on doors screaming all night long phone not working in room to call front desk
Timothy
Timothy,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 16 日
Would not recommend
The room was a nice size and looked as pictured. However, neither my husband or i could take a shower because there was no water pressure. When we broguht it to the staffs attention they said they were aware of the issue (apparently the higher the floor the lower the pressure). It would have been nice if they made their customers aware before booking.
Maranda
Maranda,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 15 日
Teriss
Teriss,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 11 日
Hotel was ok…i paid extra for the pool but the hot tub was closed. Lots of stains on the chairs in the breakfast room…could use some reno’s…
colin
colin,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 10 日
Drew
Drew,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 8 日
clifford
clifford,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 28 日
Room
It was great
Colleen
Colleen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Todd
Todd,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Relaxing
Enjoyed my stay very much. The indoor pool and workout room were just what I needed.
Catherine
Catherine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Cindy
Cindy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Amazing Stay
My stay was amazing, The room was beautiful,Very clean and comfy. The breakfast was good. Staff was amazing and helpful. 10/10
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
donald
donald,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 2 日
Very disappointed that I wasn’t notified about the hot tub not working. Think I should have been told that. One of the main reasons we got a hotel room was for the hot tub for my Down syndrome granddaughter she was very disappointed