It was an awesome experience at this holiday inn,the crew is awesome, Especially the guy name Wasim, always there to help and provide the best possible help.Every one was so polite,we enjoyed our stay there.thanks
Mohsin
1 晚家庭旅行
10/10
A very comfortable stay for an overnight business trip in Solihull. Comfortable bed, clean and modern room. Breakfast included in the price.
Kenneth
1 晚商务旅行
10/10
Hotel was very clean , room excellent, all staff very friendly and welcoming, secure parking.
mike
1 晚浪漫旅行
10/10
Nice hotel nice room good service
Debra
2 晚结伴旅行
10/10
Stephen
1 晚行程
8/10
Great staff.
SJ
1 晚商务旅行
10/10
Helping, friendly staff. Got good advice getting to our appointment. Breakfast eas great, and parking was free.
Alan
1 晚行程
8/10
Lynda
2 晚行程
4/10
The Noise from the road was awful, the soundproofing in the rooms is inadequate, from the response at reception this is clearly a common problem
Stefan
1 晚商务旅行
10/10
AYUB
1 晚行程
2/10
Ismael
1 晚行程
2/10
Leeanne
1 晚行程
10/10
N
1 晚行程
6/10
Hotel looks and is grubby. Carpet in stairs dirty and torn in .
4 floors lift out of order ( why was not mentioned at time of booking) room carpet dirty curtains dusty . Food menu very limited . Breakfast unappetising.
Kiran
1 晚商务旅行
6/10
Tayyaba
1 晚行程
10/10
All good
David
2 晚商务旅行
8/10
Eleanor
1 晚行程
2/10
Don’t think I’ve ever written a bad review but this is needed as the hotel has lied about how long we stayed in the room and won’t refund us at all or even offer a partial refund. The hallways and room smelt of cooking. There were dirty plates left outside rooms. The room was freezing when we arrived. The tv didn’t work properly. The beds were not comfortable. We checked out because we couldn’t as a family bear to stay a night here, so we paid to stay elsewhere. The next day we contacted Hotels.com and told them what happened and asked if we could requested a refund because we didn’t stay and ended up booking another hotel but we’re refused as the when Hotels.com contacted The Holiday Inn Express they said we stayed for 10 hours. We didn’t we stayed for 3 and for two of those were were off site looking for somewhere to eat and another place to stay. Terrible.
真实旅客
1 晚家庭旅行
4/10
my room was freezing cold and nothing was done about it.Breakfast in the morning was poor baked beans finished not catered for vegan customers.
all in all very disappointing indeed.