I stayed at Hotel Argento in Malta, and unfortunately, it was a very poor experience from start to finish. The standard was low, and I honestly can’t understand how this hotel is rated four stars.
The AC was turned off every night, so the rooms got extremely hot – we were sweating through every night. We spoke to the staff about the AC issue three days in a row, but nothing was done. They said they would look into it, but nothing changed. Very poor service.
The balconies were tiny, barely real balconies – more like French balconies. The room decor was outdated and worn out.
Basic toiletries like shower gel, hand cream, and hand soap were missing and never restocked during room service. Completely unacceptable.
Breakfast was also quite underwhelming. The staff seemed stressed, the fruit was always gone quickly, and what little was available was old and unappetizing.
The pools were especially disgusting. There were clumps of hair, insects, and all kinds of debris floating around. It’s unclear how often they’re cleaned, but it didn’t seem like hygiene was a priority at all.
Overall, this is not a hotel I would recommend. It doesn’t meet even basic expectations, let alone those of a four-star establishment.