really nice friendly staff, very clean and comfortable, good value for money and nice pub next door for food.
Neil
1 晚行程
2/10
It was awful. Plug in the sink wouldn’t work and therefore had to leave the water in there.paid for breakfast and it was just a bag to go! No gluten free when messaged them to say gluten free please. Rooms were extremely basic!!!! Very little in way of room amenities like tea and coffee just again your basics.
Helen
1 晚行程
8/10
Perfectly for the location
Richard
1 晚行程
6/10
Staff good but room needed update taps very difficult to turn off plug did not work correctly, shower gel bottle did not work. Moved the furniture to watch tv lots of dirt underneath and noise from the store room next to our room.
Derek
5 晚行程
8/10
Very dated hotel, could do with refurbishing, although the new shower was fabulous!!
Excellent customer service experience! Nothing was too much trouble.
Susan
2 晚行程
8/10
Accessibility: two blue badge parking spaces both occupied by people without blue badges despite my arrival by 3.15 and still there at 10pm. Reception staff do not take car reg numbers - why not?
I am never sure why a normal bath with a hand rail is considered accessible to meet with booking requirements. Reception staff agreed they do have walk-in showers which were not offered. So I couldn’t use the bath. (I had sent direct messages to hotel prior to booking but these were not answered).
Payment: I was asked to pay when I arrived before being allowed to check in as my “credit card had not gone through”. Fortunately I had my payment receipt in my phone and easily available. Not a good first impression!
Cleaning: great job by cleaner - but chairs and furnishings very stained.
Otherwise friendly and reasonable standard.
Cherie
1 晚家庭旅行
10/10
Nathan
1 晚行程
8/10
Jackie
1 晚行程
10/10
Ideal position for work appointment. Very friendly and welcoming staff. Issue with the coffee machine in the morning, meaning breakfast was late - not an issue for me as I had plenty of time but it might have been for others. Will certainly stay again.
Alan
1 晚商务旅行
10/10
Great staff and manager, always a nice welcome and will do anything to help make the stay great.
Decent price, good rooms but a bit dated.
Handy to have the pub/ restaurant next door.
Stuart
1 晚商务旅行
10/10
Nicola
1 晚行程
10/10
Andrew
1 晚行程
10/10
Always good, decent price, plenty of parking.
Staff brilliant
Stuart
1 晚商务旅行
10/10
The property was surprisingly quiet , beingbon a main thoroughfair, due to the Queen Adelade pub being betweennit and the A240.
Yhe staff were v frienly and helpfil.
The only downside was that the garden areas around the ample parking were neglected and left with a pole of broken pallts .
But the accomodation was very good.
mark
1 晚浪漫旅行
10/10
Always try to stay here if working in the area, good prices and brilliant reception lady.
Usually decent amount of parking.
Pub next door serving food but you need to check last food order times, if not there’s a garage adjacent with some food available.
Stuart
1 晚商务旅行
6/10
Our stay way good as in a good location to visit our daughter and family . Parking was good at hotel and being adjacent to a pub is good although we didn’t visit on this occasion.
If I could suggest some improvement then that would be better pillows as these were foam flat ones . The quilt was heavy and a high tog where like a lighter low tog .
Will book again if we get the right price however very comparable to that of a premier inn
stephen
1 晚行程
6/10
shall not use this hotel again. Thank you
Dr Siggi
1 晚家庭旅行
10/10
Staff very good, room clean with everything needed.
One issue is we never seem to get our paid invoice when checking out always seems they have a problem with login in. The guy on reception said he would email the invoice but haven’t had it yet and expect I will have to chase them, not good as we need the invoice for our VAT accounts
Stuart
1 晚商务旅行
8/10
Micheal
5 晚商务旅行
6/10
Kieran
1 晚行程
10/10
I was working nights, so sleeping throughout the day. I slept very well remaining undisturb. The staff were very helpful and curtious, particularly Ali. Also there is a pub attached that serves great food.
Micheal
5 晚商务旅行
6/10
Ciaran
1 晚行程
10/10
ALTAF
3 晚家庭旅行
10/10
Stopped here a lot for business, staff always helpful and cheerful. Rooms a little worn but clean. Next to a pub for drink and food, but watch it doesn’t close the kitchen early, the pub wouldn’t take a order for simple meal at 8.02 pm as it had shut the kitchen at 8!
Food decent.
Always tight on parking when the pubs open but always managed to find a spot.