The place was dirty. Out dated would not let my dog stay there. Staff don’t seem concerned and said the rooms had been cleaning. I’m looking for a refund.
Martyn
2 晚商务旅行
10/10
Steven
1 晚商务旅行
8/10
Hotellet ligger fint nok i forhold til Liverpool - både hvis man er i bil, eller hvis man bruger offentlig transport. Hotellet og hotelværelset var noget slidt, men værelset havde hvad man har brug for, og sengen var virkelig god.
Det, der dog først og fremmest bør fremhæves, er personalet på The Royal Oak. Det gjaldt alle lige fra receptionen over restaurationspersonalet, til rengøringen, der excellerede ved deres hjælpsomhed, kompetence og venlighed. Det var en glæde at møde Hayley om morgenen og blive kaldt:"Luv" og at tale med Andy om hestevæddeløb.
真实旅客
4 晚家庭旅行
4/10
TV was not working , toilet seat broken , all needed TLC , but staff excellent
Anthony
2 晚行程
8/10
Andrew
1 晚行程
8/10
The reception area needs cleaned up. Looks really grubby. Rooms was good. Bed was good. Shower pressure was lacking a bit. Wifi was not good.
真实旅客
1 晚行程
6/10
Best fe
Simon Bertil
5 晚家庭旅行
8/10
Good sized room with really comfortable large bed and a single bed. It was clean with a heater if needed. Bathroom was clean but would like to see a mixer tap as there was separate hot and cold taps in the basin. Pub/restaurant downstairs serves good value food. We missed the included breakfast but managed to order something which was great. The reception staff was great, especially Jan who I ended up chatting to for a while. Overall really enjoyed my one night stay
真实旅客
1 晚家庭旅行
8/10
Close to place of work. Easy parking and check in process
Sudhakar
1 晚商务旅行
8/10
Close to place of work, easy check in process and quite location
Sudhakar
2 晚商务旅行
2/10
Very dirty rooms and toilets. Very disappointing for the price. Don't recommend
Anastasiya
1 晚商务旅行
10/10
Booked a stay here as a family as wanted to visit Liverpool. Hotel was perfect for what we needed. Room was more than big enough for the 4 of us. Staff were really helpful and friendly. Meals were great, can't fault it
真实旅客
2 晚家庭旅行
10/10
Love the place it’s excellent
Alistair
2 晚行程
8/10
I stayed here for two nights on a business trip and have to say it's good value for money. The room is okay, clean, and big enough, but the entire hotel is very old-fashioned. The restaurant is a bit reminiscent of Weatherspoons; there's a good selection of inexpensive dishes. I had the large grill and everything was delicious. The service was friendly and quick; I can't fault it.
Markus
2 晚商务旅行
10/10
MARTIN
2 晚行程
10/10
Very friendly and polite staff
Hotel is very clean and quiet
I loved it very much
Rosemond
1 晚行程
8/10
A nice area and very nice staff! You get what you pay for, and we had a good experience
真实旅客
2 晚行程
8/10
Free parking great food nice room hot shower
Robert
3 晚商务旅行
6/10
Averagely okay
Afamefuna
2 晚行程
10/10
Steven
1 晚商务旅行
8/10
Friendly staff, Google food.
George
2 晚行程
10/10
Alistair
1 晚行程
10/10
very good for the price
very good mattresses
Vineet
1 晚家庭旅行
4/10
Mayu
3 晚行程
10/10
Amazing stay! The staff are all so friendly the food has been fantastic, the most comfortable bed. Room clean and cosy. Would highly recommend this hotel such good value for money. Thank you for a wonderful stay 😃