No one cleaned the room for the 3 days we were there. No clean towels or linens very u satisfied
David
3 晚行程
8/10
The hot tub was very nice although the chlorine hurt our eyes. The breakfast was decent however they didn't start breakfast
until like 8 am and it was supposed to start at 6 am. Apparently they were trying to get someone else to fill in for an employee before breakfast could start.
For some reason there was the same lady at the front desk at night and in the morning. I don't know if she had to work a double shift or what?
Unfortunately the mattress was kind of old and worn out and didn't have any support. Secondly the coffee machine in my room wasn't working. I don't know why but I couldn't press the button to turn it on.
jessica
1 晚行程
10/10
Jonathan
7 晚行程
10/10
Friendly and efficient. Towels clean but old. Best breakfast I have ever eaten and extremely lean...great coffee.
Douglas
2 晚行程
10/10
Matoyi
2 晚家庭旅行
10/10
Great Stay!!!
Ian
2 晚家庭旅行
8/10
Good service. The sofa bed mattress is terrible so daughter slept on couch, which was adequate for one night. Bed was not as comfortable as I would have liked but it was ok. Best part was DJ serving breakfast! Such a great attitude and exuded joy!
真实旅客
1 晚家庭旅行
6/10
Bed too soft, one side of bed felt like a sinkhole when you lay down. The cooked breakfast was horrible. I will not recommend nor stay here again.
Queen
2 晚家庭旅行
10/10
jackie
1 晚行程
10/10
We were very impressed with the room and all round service. For a one night stay with a couple and another adult the 2 bedroom was perfect.
Patti
1 晚家庭旅行
10/10
Spacious, comfy, clean room. Breakfast had a lot of good choices.
Angela
2 晚行程
10/10
Great staff and a small kitchen making it the best for extended stays.
MyungHo
23 晚商务旅行
10/10
Courtney
1 晚行程
10/10
John
1 晚行程
2/10
The room had dirty pans and pots. The bathroom tub didn’t have tube , was missing from the tub. The bath ceramic had came from the lower wall. The ice maker in the refrigerator it didn’t work at all and there was no ice tray to make ice. The Assistant that watched over watch over while the Manager was on vacation. Told me on the phone that she already has that particular room waiting for me, knowing it had all those issues. She knew room 305 had issues when she assigned it to us. Even though it was just a one night stay over. Also once you check out the room the Mgr Assistant will not release your incidental fees back to you 3 days after you have left from their facility. Assistant Mgr, likes to hold on to it, hoping you will forget it!
Dianna
1 晚家庭旅行
10/10
Check in was quick and easy. Staff was very friendly and welcoming. Good variety for breakfast.
Housekeeping never came to our room so we didn't have clean towels, toilet paper was low, garbage was not emptied, bed not made (no big deal for the bed)
Becky
2 晚行程
2/10
Furniture had bad shot on it, the water in bath tub wasn’t go out, I asked for sheet on put over the nasty couch the receptionist told me to come and get it, no big towels I was told to come and get the them, the towels in kitchen was old and dingy, dishes in cabinet was not organized, fridge was not getting cold, I just hated my sta come stay, the reception had a bad attitude
Koretha
1 晚行程
4/10
Terrible. Needs a new mattress
Robin
1 晚行程
10/10
Spring Break is different for all children. But, my godson is not hard to please. Some time away from home at a nice hotel with a pool, and he's in heaven. Not to mention, he has his own pool at home. It's just different for him, and he enjoys it.
His grades were good and he improved from 91% to 95% from the previous semester. His Spring Break request was a road trip.
We chose Residence Inn because we wanted to still have that feel of home, to be able to cook, etc.
Thanks for a great experience and a great stay.
Felicia
2 晚家庭旅行
8/10
Brent
1 晚行程
10/10
We enjoyed our stay! The man at the front desk that checked us in was super polite, down to the maintenance man that went out of his way to bring my 6 year old some ketchup! Wish I would have gotten their names!!!
Rebecca
2 晚家庭旅行
10/10
Everything was good with the stay only had a issue when ceiling started leaking not sure if was cooling system or what it got very bad but everything else was great
kenya
2 晚家庭旅行
10/10
The hotel was great, immaculate, the rooms with the kitchen was an added bonus as we spent a week here, didn’t have to go out to eat every night! Breakfast was a great selection and different each morning, not just scrabbled eggs! The staff were so friendly always with a smile no matter if you were coming in or going out, helpful with any questions and genuinely didn’t mind talking to you! If ever I am in Jackson TN again, this is where I’d stay!