4/10 尚可
2025 年 11 月 18 日
Very bad customer service. I understood that I booked a very cheap room and I didn’t expect it would be a good room. I accepted poor bed with small bed sheet. However, I didn’t accept no kettle and a broken microwave. When I switched on the microwave, it could see fire inside the microwave, and it was about to explode. The customer service insisted it worked perfectly before I checked in. The cleaner came on the second day and certified it was broken, the hotel promised to replace the microwave on the third day, but no replacement till I checked out on the fourth day.
Yuk Chiu
Yuk Chiu，3 晚家庭旅行
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