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Grupotel Acapulco Playa - Adults only

4.0 star property
Adults-only beach hotel with spa, near El Arenal Beach

Choose dates to view prices

Escape to Grupotel Acapulco Playa - Adults only, an upscale eco-certified hotel near Playa de Palma. Relax at the spa, unwind on the sun-kissed terrace or by one of two pools. With in-room WiFi and concierge services, you'll find a tranquil retreat here.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Pool bar
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY1,088
CNY1,250 total
includes taxes & fees
May 27 - May 28

Why we love this property

Beach access getaway
Steps from the beach, this hotel grants easy access to coastal bliss. Nearby adventures include thrilling windsurfing and colorful snorkeling.
Gourmet dining options
This hotel offers a restaurant where culinary delights await, paired with a stylish bar for evening drinks. A sumptuous buffet breakfast starts each day.
Spa and sauna serenity
A full-service spa, sauna, and steam room create a rejuvenating sanctuary at this hotel. The peaceful garden adds a touch of natural bliss.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, laptop workspace

Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | Minibar, in-room safe, desk, laptop workspace

Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Balcony

Single Room, Balcony | Minibar, in-room safe, desk, laptop workspace

Single Room, Balcony

9.8 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use, Balcony

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Premium Double Room, Balcony, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Double Room, Balcony, Partial Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room Single Use, Balcony, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Double Room Single Use, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

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About the neighborhood

Map
Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610

What's nearby

  • Playa de Palma - 2 min walk - 0.2 km
  • La Porciuncula Church - 17 min walk - 1.5 km
  • Palma Aquarium - 19 min walk - 1.6 km
  • Platja de Can Pastilla - 7 min drive - 2.4 km
  • El Arenal Beach - 9 min drive - 5.2 km

Getting around

  • Palma de Mallorca Airport (PMI) - 14 min drive
  • Marratxi Poligon Station - 14 min drive
  • Marratxi Station - 15 min drive
  • Palma de Mallorca Son Fuster Station - 19 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Alfaro Beach - ‬4 min walk
  • ‪Restaurante Tabana - ‬3 min walk
  • ‪Capri - ‬2 min walk
  • ‪L'A Trattoria Pizzeria - ‬3 min walk
  • ‪El Patio - ‬2 min walk

About this property

Grupotel Acapulco Playa - Adults only

Grupotel Acapulco Playa - Adults only is a great choice for your beach stay in Palma de Mallorca, putting you near activities like snorkeling and windsurfing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in spa services at the spa. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A poolside bar, a sauna, and a steam room are other highlights.

At a glance

DONE

Hotel size

    • 180 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Beach access
  • Horse riding nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
  • Area shuttle service is offered for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Property Registration Number H-PM-543

Also known as

Acapulco Playa

Grupotel Acapulco

Grupotel Acapulco Hotel

Grupotel Acapulco Hotel Playa

Grupotel Acapulco Playa

Grupotel Acapulco Playa De Palma

Grupotel Acapulco Playa Playa De Palma, Majorca

Grupotel Acapulco Playa Adults Hotel Playa de Palma

Grupotel Acapulco Playa Adults Hotel

Grupotel Acapulco Playa Adults Playa de Palma

Grupotel Acapulco Playa Adults

Grupotel Acapulco Adults Only

Grupotel Acapulco Playa Adults only

Grupotel Acapulco Playa - Adults only Hotel

Grupotel Acapulco Playa - Adults only Palma de Mallorca

Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Acapulco Playa - Adults only offer free cancellation for a full refund?

Yes, Grupotel Acapulco Playa - Adults only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grupotel Acapulco Playa - Adults only?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Grupotel Acapulco Playa - Adults only?

Sorry, pets aren't allowed.

Is parking offered on site at Grupotel Acapulco Playa - Adults only?

Sorry, there's no onsite parking at Grupotel Acapulco Playa - Adults only.

What are the check-in and check-out times at Grupotel Acapulco Playa - Adults only?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Grupotel Acapulco Playa - Adults only?

No, this hotel doesn't have a casino, but Mallorca Casino (16-min drive) is nearby.

What is there to do at Grupotel Acapulco Playa - Adults only and nearby?

Have fun with nearby activities like horseback riding, snorkeling, and windsurfing. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Grupotel Acapulco Playa - Adults only also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Grupotel Acapulco Playa - Adults only?

Yes, there's an onsite restaurant.

Does Grupotel Acapulco Playa - Adults only have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grupotel Acapulco Playa - Adults only like?

Grupotel Acapulco Playa - Adults only is a short 2-minute walk from Playa de Palma and 16 minutes' walk from Hipotels Convention Centre.

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Reviews

Grupotel Acapulco Playa - Adults only Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were above expectations with a wide variety of choices. (5 reviews)
  • The property is located directly opposite the beach with easy access to the promenade. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Bedrooms
Location
Beach

Reviews

Verified

10/10 Exceptional

Very good service, nice staff and incredibly good breakfast (included in the stay).
Jerzy, 3-night trip
Verified

10/10 Exceptional

A very nice hotel, in great location and very good breakfast !
Michal, 2-night trip
Verified

10/10 Exceptional

Close to airport and nice beach near by
Faith, 2-night trip
Verified

10/10 Exceptional

Lovely stay with friendly staff. There were beautiful views and easy transport links into the centre of Palma.
Catherine, 3-night trip
Verified

8/10 Very good

Rooms were very clean and updated, bedroom walls were thin if you have noisy neighbours. Breakfast food was good with plenty of choice. We went off season so not much around.
Ian, 4-night trip
Verified

10/10 Exceptional

Loved the location ,next to beach
Gary james, 3-night trip
Verified

10/10 Exceptional

The staff were lovely. The hotel was modern and the attention to small details was really appreciated. Quiet at night. Location brill. Definitely recommend!!
claire, 2-night trip
Verified

10/10 Exceptional

2nd visit to Acapulco hotel, and looking to book another, as I had such a pleasant stay. Room was pleasant and the lighting was good. TV had several English channels as well as German Italian and Austrian. Food was excellent, with a great deal of choice. Entertainment was reasonable but not to travel for. Indoor pool quite small but warm, with a Jacuzzi, sauna and steam room, but don't forget that people don't bother with costumes when using the sauna etc here, it's quite accepted. Parking near the hotel is difficult, even in November, I don't think I'd try in high season. Bus (25) to Palma over the road takes max 30 minutes and costs 2 euro, some terminate by cathedral (Placa reina) or others go round the inner ring road (avenidas?) to Placa de espana. Airport bus stops very close too, but I think that is 5 euro.
Partial sea view room?
IndoorPool, it was open from 7:30 to 19:00 when I was there.
Paul Malcolm, 5-night trip
Verified

10/10 Exceptional

Wonderful Stay 5☆

We had a wonderful stay at the Grupotel Acapulco the service/staff are excellent .. friendly, helpful & very profesional. We had a side facing room with partial sea view & lovely balcony The food was delicious with so much choice. We look forward to a return visit as soon as possible. The only negatives were .. the room was rather small for a superior grade room & the hotel don't supply quality bathroom products ( shampoo conditioner etc) But everything else was perfect for us.
Heather, 17-night trip
Verified

10/10 Exceptional

4 Nights in Majorca.

From the time we arrived to the time we left the treatment we received was impecible.
Dimitrios, 4-night trip
Verified

10/10 Exceptional

Second time staying at this hotel cant complain would stay again.
Denise, 6-night trip
Verified

8/10 Very good

The location of this property was fantastic - just a short walk in either direction to lots of restaurants and bars, and the beach directly opposite. The pool area was lovely and very relaxing. Our room was quite a small corner room right by the elevator, so we were woken up most mornings by noise from guests and the cleaners. Because our room was so small, our heads were right by the wall so this was quite disturbing for us. We would stay here again but would request a bigger room further away from the elevator.
Joanna, 6-night trip
Verified

10/10 Exceptional

Aamiaiset ja illalliset olivat erinomaiset, ystävällinen henkilökunta. Olen käynyt jo toisen kerran eikä viimeinenkään🤗
Liudmila, 7-night trip
Verified

8/10 Very good

Im großen und ganzen alles top. Freundliches Personal. Schöne Anlage.
Lisa, 3-night trip
Verified

10/10 Exceptional

Inomhuspoolen är en höjdare. Läget vid havet och strandpromenaden får också högt betyg.
Eva, 10-night trip
Verified

10/10 Exceptional

Eigentlich wirklich alles und der innenpool war auch spitze!
Sylvia, 4-night trip
Verified

10/10 Exceptional

La habitación, los servicios y el personal muy bien. La piscina y el spa muy agradables.
DEL CAMPO VILLAOSLADA, 4-night trip
Verified

8/10 Very good

Fijn hotel
Sabrinha, 3-night trip
Verified

6/10 Good

(-) In 5 Nächten wurden weder Bettwäsche noch Handtücher gewechselt. Hausschuhe gegen ufpreis. Kinderbetrieb der Sauna und des Schwimmbads (bis 20:00). (+) Freundliches Personal.
Oleksandr, 5-night trip
Verified

6/10 Good

Leider hatten wir nicht so ein Glück mit unserem direkten Meerblickzimmer. Was aus unserer Sicht gefühlt ein Zimmer mit eingeschränkten Meerblick in der 1 Etage war. Uns wurde freundlich und zuvorkommend angeboten, 2 Tage später nach einem anderen Zimmer zu fragen, wir wollten dann aber 2 Tage vor der Abreise nicht wieder umziehen und ob das geklappt hätte wäre eh fraglich, weil das Hotel ausgebucht war. Der Service und auch das Frühstück waren sehr gut. Wir würden es dennoch nicht wieder buchen, weil die Zimmer uns viel zu klein und auch dazu sehr hellörig sind. Das zu ziehen der Gardine oder Gespärche vom Nachbar sind ohne Probleme zu hören. Wir sind da aber auch sehr empfindlich, dass muss man dazu sagen, aber nach jeder Bettbewegung der Nachbarn um spätestens 6:30 Uhr war an Schlaf nicht mehr zu denken. vor der Abreise nicht wieder umziehen, weil die
Pierre, 4-night trip
Verified

8/10 Very good

Zimmer gut, neuer möbiliert. Schöne Aussicht. Küche durchschnitt, Personal im Gastrobereich unterdurchschnittlich besetzt, Freundlichkeit könnte auch besser sein. Aber alles noch akzeptabel.
Guido, 4-night trip
Verified

10/10 Exceptional

Das Zimmer war makellos und das Personal am Empfang sehr freundlich und hilfsbereit.
Sébastien, 2-night trip
Verified

10/10 Exceptional

Supper bra trevlig personal
robert, 7-night trip
Verified

8/10 Very good

Gerne wieder

Die Lage ist super - gleich visavis ein sympathischer Laden („Supermercado“), die Nito Bar ist ebenfalls gleich nebenan und das Restaurant El Patio ebenfalls…
Raymond, 4-night trip
Verified

10/10 Exceptional

sehr gutes hotel
Dirk, 2-night trip