We booked a three night stay for two adults and our son for half term. We chose The Bear (listed as 4*) as we love staying in pubs and the location was good for us. Upon arrival we were please with the free parking, impressed with the pub/reception and found the staff friendly. We were excited when we were told we would be staying in your ‘Blossom Cottage’… Sounds great! Then we were told it was a walk away, across the main road-not exactly what we had expected, but a cottage sounds really nice?… What a disappointment, our room really needs a refurb, TV didn’t work in our sons room, bathroom although clean still felt grubby and the plumbing was temperamental. Two teabags, two coffees, two mugs/glasses for three guests, for a three night stay? (But 10 milk sachets???) But more worryingly, the front door to the four roomed cottage was often left unlocked by other guests, I’m sure not on purpose as it had a Yale lock, but still this needs attention as it is a security risk.
Bearing in mind our stay was in October and it rained on and off everyday, it really made the ‘off site’ accommodation a problem for us. So much so that we didn’t eat in the pub restaurant at all as we had planned to.
I did mention our issues to reception and was told I should have requested a room in the main building.
Overall the accommodation was not 4* as we had expected and we were left very disappointed. We wouldn’t have stayed here if we had known what it was like. We won’t be staying here again or r
