Very nice breakfast, room is cosy and clean. Staff is friendly and helpful.
Tat Lee
Tat Lee,2 晚行程
已验证
10/10 绝佳
2024 年 7 月 17 日
Lovely hotel and staff was super helpful!
Deirdre
Deirdre,2 晚行程
已验证
10/10 绝佳
2025 年 6 月 15 日
Amazing! Will definitely stay here again!
Diane
Diane,2 晚行程
已验证
10/10 绝佳
2025 年 10 月 1 日
Excelente
Melhor atendimento, qualidade do quarto, acabamentos, café da manhã. Recebe-nos upgrade sem pedir.
Tudo maravilhoso
Gustavo
Gustavo,4 晚行程
已验证
10/10 绝佳
2023 年 7 月 6 日
Everything was amazing, hospitality, location, rooms & amenities! Felt like home!
Paola
Paola,1 晚行程
已验证
10/10 绝佳
2023 年 7 月 23 日
Amazing hotel. Beautiful rooms great amenities and really excellent staff. Highly recommend.
Alexandre
Alexandre,2 晚行程
已验证
10/10 绝佳
2023 年 7 月 4 日
Beautiful modern authentic architecture combined with outstanding hospitality and service. A true gem in Zermatt.
真实旅客
4 晚行程
已验证
10/10 绝佳
2024 年 6 月 10 日
Amazing stay!!
Kristin
Kristin,3 晚行程
已验证
10/10 绝佳
2023 年 7 月 8 日
Just Amazing!
James
James,3 晚行程
已验证
10/10 绝佳
2023 年 6 月 9 日
One of my favorite hotels I stayed at in Switzerland. Hotel is very unique and the staff show great attention towards guest. Awesome pool and hot tub. The hotel has a cozy bar with a variety of drinks and a massive amount of different Gins. Will definitely stay at this location again.
Mark
已验证
10/10 绝佳
2020 年 1 月 27 日
Modern good location perfect room if you like modern and new hotels like me you will like it. After that i will stay firefly every time when i will be in zermatt
Musa
Musa,5 晚行程
已验证
10/10 绝佳
2023 年 8 月 12 日
Great Place in Zermatt!
Firefly is a wonderful place in a great location with outstanding service. Our family of 5 really enjoyed the extra space versus traditional hotel rooms. The common spaces were fun and inventive, the finishes high end, the breakfast convenient and delicious. Thank you for a great stay.
Justin
Justin,2 晚行程
已验证
10/10 绝佳
2023 年 4 月 8 日
Lovely
Mohammad
Mohammad,2 晚行程
已验证
10/10 绝佳
2022 年 8 月 9 日
Can’t wait to return.
Hotel Firefly was the highlight of our trip. Amazing apartment, beautiful views. A short but nice walk into central Zermatt. We loved it! Thank you.
Mrs C D
Mrs C D,3 晚行程
已验证
10/10 绝佳
2023 年 10 月 15 日
Great location. Staff made the difference. Great attention to details. We will return.
Paul
Paul,2 晚行程
已验证
10/10 绝佳
2024 年 11 月 18 日
Amazing in every way!! If I could give it a SIXTH star, I would!!!
vicki
vicki,2 晚行程
已验证
10/10 绝佳
2023 年 6 月 19 日
Perfect stay! Hotel is extremely clean and thoughtful. Spa and pool are luxurious and relaxing! Warming room, aroma therapy steam room, beautiful pool, nice! High end furnishing and bedding. Close distance to lift and views of Matterhorn right outside the door. Bar looks amazing. Our family very much enjoyed our stay.
nini
nini,3 晚行程
已验证
10/10 绝佳
2023 年 4 月 24 日
The property is spectacular and one of the best in Zermatt. Facilities are excellent with a great indoor pool and outdoor jacuzzi. The gym is great. It was an excellent bar which is super popular. Most of all, the service is world class. Staff is amazing. Room were very spacious.
Fahim
Fahim,3 晚行程
已验证
10/10 绝佳
2025 年 4 月 28 日
.
Kevin
Kevin,2 晚行程
已验证
10/10 绝佳
2014 年 7 月 19 日
Wow.....
Simply amazing. Traveling for a living, this was way far above anything I could ever expect. Top high shelf across the board. Bravo.
真实旅客
已验证
10/10 绝佳
2024 年 1 月 27 日
Absolutely loved The Firefly. Staff was very kind and super helpful. The Spa was very clean and had all the good stuff🤗. Great views from our beautiful room and it was quiet. Easy walk to the shops and restaurant and short walk to the glacier express gondola. I can’t say enough about The Firefly. Definitely going back!
Robert
Robert,4 晚行程
已验证
10/10 绝佳
2022 年 10 月 19 日
Family of 6; fantastic boutique hotel ❤️
Friendly staff greeted us at train station. Loaded all our luggage and even delivered to the room. Fantastic suite. Breakfast delivered to the room every morning! Bartender makes fantastic cocktails! Several deer came to visit every morning! Will definitely stay again💕😀
Linda
Linda,2 晚行程
已验证
10/10 绝佳
2024 年 11 月 19 日
Hotel Firefly was one of the most perfect hotels my wife and I have ever stayed in, truly! Upon arrival the front desk walked us around the property showing us the complimentary spa area which we used each day to warm up in the evenings. Our bags were in our room when we arrived and the room even had a small kitchen so we could make a couple meals which was nice since we were almost two weeks into our vacation upon arrival. The breakfast being served in your room was amazing as well to let you feel like you were home. The location is fantastic and the room was clean and well prepared. Will never stay anywhere else in Zermatt when we return!