Heritage Ham Long Hotel & Spa

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When you stay at Heritage Ham Long Hotel & Spa, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Opera House. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Conference center
  • Business center
  • Meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Minibar
The current price is CNY528
CNY599 total
includes taxes & fees
Sep 20 - Sep 21

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Junior Room No Window.

A hotel room with a bed, a desk with a computer, a TV, a bathroom with a mirror, and a door.

Junior Room No Window.

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Internal Window

A hotel room with two beds, a desk, a television, and a window with a view.

Deluxe Room with Internal Window

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room Open Window

A hotel room with a large bed, a desk with a chair, a telephone, and a television.

Premier Room Open Window

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Deluxe Room City View

A hotel room with two beds, a desk with a TV, a city view, and a wooden floor.

Premium Deluxe Room City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Connecting Room

A hotel corridor with a bed, a desk, and a chair in the room.

Family Connecting Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kitchen Studio Open Window

A hotel room with a bed, a desk with a laptop, a TV, and a view of the cityscape.

Kitchen Studio Open Window

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a TV, and a mural on the wall.

Standard Triple Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Balcony Deluxe Room City View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through a large window.

Balcony Deluxe Room City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

A hotel room with a large bed, a sofa, a desk with a computer, and a view of the city through large windows.

Heritage Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite with Living Room Open Window

A hotel room with a bed, desk, chair, lamp, and framed pictures on the wall.

Suite with Living Room Open Window

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite City View

A hotel room with a large bed, a flat-screen TV, a balcony with a view, and a wooden door.

Executive Suite City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE INTERNAL WINDOW

A hotel room with two beds, a desk, a chair, and a large window.

DELUXE INTERNAL WINDOW

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for HERITAGE SUITE

A hotel room with a bed, a sofa, a dining area, and a bathroom visible through an open door.

HERITAGE SUITE

  • Sleeps 2
  • 1 King Bed

View all photos for JUNIOR ROOM NO WINDOW

A hotel room with a bed, a desk with a computer, a TV, a mirror, and a bathroom door.

JUNIOR ROOM NO WINDOW

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000

What's nearby

  • Center International Trade Fair Hanoi I.C.E - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hanoi Opera House - 12 min walk - 1.0 km
  • Hoa Lo Prison Museum - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 17 min walk - 1.4 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Hà Đông Station - 13 min drive
  • Hanoi Railway Station - 18 min walk
  • Airport pick-up service

Restaurants

  • ‪Bún Chả - ‬1 min walk
  • ‪Bít tết 53 - ‬2 min walk
  • ‪Cafe Lounge - ‬4 min walk
  • ‪AHA Cafe - ‬3 min walk
  • ‪Cơm rang 7 Nguyễn Du - ‬3 min walk

About this property

Heritage Ham Long Hotel & Spa

  • When you stay at Heritage Ham Long Hotel & Spa, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Opera House. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.

At a glance

Hotel size

    • 100 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Offsite parking within 98 ft (VND 200000 per day)

Transfers

    • Airport pickup on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Working away

  • Business center
  • Meeting room
  • Conference center (550 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Uses some LED lighting
  • Water dispenser
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 276
  • Well-lit path to entrance
  • 8 stairs to reach property
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Fees & policies

Refundable deposits

  • A damage deposit of VND 1 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 630000 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Rollaway beds are available for VND 800000 per night

Parking

  • Parking is available nearby and costs VND 200000 per day (98 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Mobile payment options include: Apple Pay and Samsung Pay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Is there a pool at Heritage Ham Long Hotel & Spa?

Yes, there's an outdoor pool.

Are pets allowed at Heritage Ham Long Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Heritage Ham Long Hotel & Spa?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 630000 per vehicle.

What are the check-in and check-out times at Heritage Ham Long Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Heritage Ham Long Hotel & Spa and nearby?

Heritage Ham Long Hotel & Spa has an outdoor pool and a fitness center, as well as spa services.

Are there restaurants at or near Heritage Ham Long Hotel & Spa?

Yes, there are 2 onsite restaurants.

What's the area around Heritage Ham Long Hotel & Spa like?

Heritage Ham Long Hotel & Spa is in Cua Nam, a short 10-minute walk from Hoan Kiem Lake and 13 minutes' walk from Hanoi Opera House.

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