Everything was great with the room. It was exactly what we expected.
Sonia
Sonia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
Alvaro
Alvaro,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 4 日
Dmitri
Dmitri,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 27 日
We were meant to stay in the sister hotel, we were transferred to this hotel due to works at original booking and only notified the day before which was a bit unexpected as they must have known about the works in advance. We were promised a suite instead of superior room booked for our stay for the inconvenience. We didn't get the suite the first night but we asked why not and were told we got free breakfast instead. This was not made clear at check in. Once we questioned the situation we were upgraded to suite with terrace for remainder of stay which was a nice room. The staff were friendly and had good attitudes and were helpful. I think there could be improved communication in this hotel, for example once we were told we had free breakfast, this hadn't been passed on to the breakfast team. The hotel feels more like a 3 star but appreciate this varies by country and region. The breakfast is quite basic but good enough. The area for breakfast is quite busy and is quite tight for space. The standard room we stayed in the first night had no working air conditioning and this wasn't communicated at check in and when we told the receptionist the next day they said they knew already which raises the question as to why they didn't let us know. The room was very hot and made for a poor night's sleep, we had to open the window and there was a lot of noise outside.
Sofia is a nice city, quite relaxed with good eating and drinking options. Not too much to see so allows time to relax.
william
william,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 14 日
Rebecca
Rebecca,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 11 日
Nancy
Nancy,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 6 日
Salem
Salem,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 27 日
Zentral gelegen. Leider nur ganz wenige Hotelparkplätze verfügbar. Am 1. Tag der Reise musste ich auf einem Privaten bezahlten Parkplatz 300m entfernt vom Hotel parken, da nichts frei war beim Hotel obwohl ich um einen Parkplatz per Email angefragt hatte. Am 2. Tag hat es dann geklappt. Sonst alles sehr gut.
Gernot
Gernot,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Rafael
Rafael,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 20 日
Good service
Great stay!
Very nice and service minded people working there.
Mikkel
Mikkel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 16 日
roy kent
roy kent,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Nice hotel
Iva
Iva,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 5 日
Guilherme
Guilherme,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Conveniently located
Vesselin
Vesselin,2 晚行程
Expedia 真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Soggiorno a Sofia
Abbiamo soggiornato a Sofia in questo hotel in una suite posta all’ottavo piano. Purtroppo i primi due piani sono in ristrutturazione quindi la reception si trova direttamente al secondo piano e bisogna prendere le scale per arrivarci. Le pulizie non sono il massimo e la moquette è tutta sgocciolata con sostanze a quanto pare indelebili. Abbiamo notato un forte odore di animale (cane probabilmente) che abbiamo segnalato all’hotel l’indomani ed è stato risolto. La suite era spaziosa e accogliente posta in posizione strategica. Personale gentile e accogliente, colazione abbastanza limitata ma nel complesso un buon hotel che andrebbe un po’ svecchiato.
Salvatore
Salvatore,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Thomas
Thomas,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 21 日
真实旅客
4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Rune
Rune,11 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Mika
Mika,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Hotel molto buono, l'unica insoddisfazione è che nella doccia vi era lo shampoo e solo il sapone per le mani, per il corpo niente...e non credo che le mani e il resto del corpo, soprattutto le parti intime, abbiano lo stesso PH. Inoltre la colazione era molto ricca per il resto del mondo ma per noi italiani che siamo abituati a una colazione dolce era molto misera. Comunque una buona struttura.
Vincenzo Giuseppe
Vincenzo Giuseppe,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 17 日
Service is a little lacking.
M
M,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Judith
Judith,14 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 3 日
Piano terra dell'albergo in piena ristrutturazione e non agibile, per cuu la receptiion e' stata posta al primo piano in modo arrangiato.
Sergio
Sergio,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 27 日
YORAM
YORAM,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 19 日
Preis- / Leistungsverhältnis stimmt insgesamt nicht