O ar condicionado do meu quarto não conseguia gelar o quarto todo, o hotel forneceu um ventilador. Centro do quarto estava mais quente do que o lado de fora.
As tomadas são bem antigas e em mal estado.
O piso do quarto estava danificado com uma infiltração.
Meu banheiro estava cheio de formiga.
gabriela
7 晚家庭旅行
6/10
gabriela
5 晚行程
4/10
Josefina
1 晚行程
10/10
Oscar
3 晚行程
10/10
O hotel é muito bem decorado e os quartos sao grandes.
Regiao otima.
Restaurante no terraço
eduardo
1 晚行程
8/10
Esteban
2 晚行程
10/10
The facilities are top class and made more special by the friendliness of the staff in all departments. All of it made for a special visit This is my Santiago destination Hotel
Thomas
6 晚浪漫旅行
10/10
patricio
1 晚行程
10/10
Spacious rooms in a top location. The roof terrace has a privileged view of Santiago. Walking distance to the best restaurants. We will definitely go back.
Ligia
2 晚浪漫旅行
10/10
FERNANDO
1 晚行程
6/10
Hotel bien situado con personal muy cortés. La habitación de mi hijo el aire acondicionado tenía problemas y no obstante ser reportado al personal, no fue resuelto. El último día se le ofreció ser cambiado de habitación pero no teníamos tiempo y se optó por no usar la climatización y en cambio abrir las ventanas. Nada agradable por los ruidos de la calle.
Guido
3 晚家庭旅行
10/10
Great property and staff. Very good location.
Mike
4 晚行程
10/10
AC was not working on our room
Santiago
2 晚行程
6/10
The first room they gave us had the AC broken, they try to fix it before moving us to another room.
Alfonso
5 晚家庭旅行
10/10
sebastian
1 晚行程
8/10
francisca
1 晚行程
10/10
All good
Santiago
2 晚家庭旅行
10/10
Kurt
2 晚商务旅行
4/10
Very expensive hotel, but the rooms are a bit out dated. Probably the worst of all is their none existent sound proof. We could hear everything as soon as someone used the toilet, had a shower, or else. It was nice to get upgraded, but what is the point if you can’t sleep or enjoy your time with your partner when you can here how others are enjoying them selves too. You he bathroom was nice, but without any protection on slippery shower floor, is actually dangerous the whole experience.
Breakfast was very good and everyone very helpful.
Christopher
1 晚行程
6/10
Rooms dated, staff and service not what expected for price and location. Underserved.
Jon
4 晚商务旅行
6/10
This hotel is ok. Jr suite room was very spacious. Bed was comfortable. But don’t be fooled this is not a 5 star hotel as advertised. It’s not even a 4 star hotel. This is a solid 3.5 star hotel.
Service was average
Hotel quality was average
Breakfast was average.
Location is average
Hotel amenities are less than average
Ya it’s not a bad place to stay. It’s just no 5 star hotel.
真实旅客
2 晚行程
10/10
Gonzalo
1 晚家庭旅行
6/10
La ubicación fue lo mejor ! Y lo peor fue la limpieza ! Muy sucio el hotel en general ! La señorita de la limpieza de cuartos muy bien !